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Support Service Worker Jobs in Pontiac, IL (NOW HIRING)

University of Utah

Food Service Worker

Campus, IL · On-site

$15/hr

  • Retirement

Details Open Date 06/11/2026 Requisition Number PRN17144N Job Title Food Service Worker Working ... This position supports the daily operations of Starbucks locations within the University of Utah ...

University of Utah

Food Service Worker

Campus, IL · On-site

$15/hr

  • Retirement

Details Open Date 06/11/2026 Requisition Number PRN17144N Job Title Food Service Worker Working ... This position supports the daily operations of Starbucks locations within the University of Utah ...

University of Utah

Food Service Worker

Campus, IL · On-site

$15/hr

  • Retirement

Details Open Date 06/11/2026 Requisition Number PRN17144N Job Title Food Service Worker Working ... This position supports the daily operations of Starbucks locations within the University of Utah ...

University of Utah

Food Service Worker

Campus, IL · On-site

$15/hr

  • Retirement

Details Open Date 06/11/2026 Requisition Number PRN17144N Job Title Food Service Worker Working ... This position supports the daily operations of Starbucks locations within the University of Utah ...

University of Utah

Food Service Worker

Campus, IL · On-site

$15/hr

  • Retirement

Details Open Date 06/11/2026 Requisition Number PRN17144N Job Title Food Service Worker Working ... This position supports the daily operations of Starbucks locations within the University of Utah ...

University of Utah

Food Service Worker

Campus, IL · On-site

$15/hr

  • Retirement

Details Open Date 06/11/2026 Requisition Number PRN17144N Job Title Food Service Worker Working ... This position supports the daily operations of Starbucks locations within the University of Utah ...

JJC Enterprises

Building Service Worker

Campus, IL · On-site

$17.97/hr

Building Service Worker POSITION TITLE: Building Service Worker STATUS:Part Time DEPARTMENT ... in support of departmental operations. This part time position is considered an entry level ...

Nait

Service Worker, Artisanal Food Market

Campus, IL · On-site

$17.33 - $23.29/hr

  • Medical

  • PTO

The Front of House Service Worker supports the daily operations of the Artisanal Food Market through customer service, merchandising, cash handling, cleaning, and general food service support. This ...

Nait

Service Worker, Ernest's Dining Room

Campus, IL · On-site

$17.85 - $23.99/hr

  • Medical

  • PTO

Classification - Service Worker This position is covered by the Alberta Union of Provincial ... NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off ...

The Georgetown University

Building Maintenance Worker

Campus, IL · On-site

$17.97/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Provides daily maintenance support to building users through responses to calls for service, scheduled preventative maintenance inspections and similar service. Workers assigned to the central shop ...

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All JobsSupport Service Worker JobsSupport Service Worker Jobs in Pontiac, IL

Support Service Worker information

See Pontiac, IL salary details

$8

$16

$23

How much do support service worker jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for support service worker in Pontiac, IL is $16.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.32 per hour, depending on experience, location, and employer.

What is the difference between Support Service Worker vs Customer Service Representative?

AspectSupport Service WorkerCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentHealthcare, social services, community centersCall centers, retail, corporate offices
Industry UsageSocial services, healthcare, public assistanceRetail, telecommunications, banking

Support Service Workers and Customer Service Representatives both assist clients and customers, but Support Service Workers typically work in social or healthcare settings providing direct support, while Customer Service Representatives mainly handle inquiries and support via phone or online in retail or corporate environments. Both roles require strong communication skills and a high school diploma, but their work settings and specific duties differ significantly.

What are some common challenges support service workers face when balancing multiple client needs?

Support Service Workers often manage the needs of multiple clients with varying priorities, which can be challenging when schedules conflict or urgent situations arise. Staying organized, communicating clearly, and setting realistic expectations with clients and colleagues are key strategies for success. It’s also common to collaborate closely with supervisors and other team members to ensure clients receive consistent, high-quality support. Developing strong time management skills and practicing self-care can help prevent burnout and maintain job satisfaction.

What are examples of support service worker careers?

Support service workers can work in various settings such as healthcare, social services, customer support, and community organizations. Common roles include case managers, mental health aides, social service assistants, and customer support representatives, often requiring strong communication skills and relevant certifications or training.

What is a support service worker?

Support Service Workers are professionals who provide essential assistance in various settings such as healthcare, education, and social services. Their duties may include helping clients with daily tasks, offering emotional support, performing administrative work, or ensuring a safe and clean environment. They play a critical role in supporting the primary staff and improving the quality of services offered to clients or patients. Their work often requires strong interpersonal skills, empathy, and the ability to respond to diverse needs.

What are the key skills and qualifications needed to thrive as a support service worker?

To thrive as a Support Service Worker, you need a solid understanding of client care, basic health and safety procedures, and often a high school diploma or relevant certification such as a Personal Support Worker (PSW) certificate. Familiarity with assistive devices, documentation systems, and workplace safety protocols is typically required. Compassion, patience, and strong interpersonal skills help you build trust and effectively support clients’ daily living needs. These skills and qualities are essential for delivering reliable assistance and ensuring the safety and well-being of those you support.

What cities near Pontiac, IL are hiring for Support Service Worker jobs?

Cities near Pontiac, IL with the most Support Service Worker job openings:

Support Service Worker jobs near you
Infographic showing various Support Service Worker job openings in Pontiac, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $33,422 per year, or $16.1 per hour.

Food Service Worker

University of Utah

Campus, IL • On-site

$15/hr

Part-time

Retirement

Re-posted yesterday

University Of Utah rating

7.2

Company rating: 7.2 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

384th of 618 rated colleges and universities

Job description

Details
Open Date 06/11/2026 Requisition Number PRN17144N Job Title Food Service Worker Working Title Starbucks Barista Career Progression Track A Track Level FLSA Code Nonexempt Patient Sensitive Job Code? No Type Non Benefited Staff / Student Temporary? No Standard Hours per Week 20 Full Time or Part Time? Part Time Shift Variable Work Schedule Summary
M - Sa, up to 20 hours per week, some late nights and holidays
Is this a work study job? No VP Area President Department 00435 - University Campus Store Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $15.00/h Close Date 09/10/2026 Priority Review Date (Note - Posting may close at any time) Job Summary
The University of Utah Campus Store is seeking a Starbucks Barista who is responsible for delivering exceptional customer service while preparing and serving high-quality Starbucks beverages and food items in accordance with Starbucks standards. This position supports the daily operations of Starbucks locations within the University of Utah Campus Store, including the Main Campus Store Starbucks and the J. Willard Marriott Library Starbucks. Baristas create a welcoming environment for students, faculty, staff, and visitors while maintaining food safety, cleanliness, and operational excellence.
Why Work at the University Campus Store?
At the University of Utah Campus Store, we make campus a family. 
Every member of our team contributes to the success of students, faculty, staff, alumni, and visitors. Whether providing course materials, technology solutions, Starbucks beverages, official University merchandise, or exceptional customer service, our employees play an important role in supporting the University community.
We believe that hiring is about more than filling positions. We seek individuals who are committed to service, collaboration, accountability, and creating an environment where others feel welcomed and supported.
If you are passionate about helping others succeed and want to contribute to a positive campus experience, we encourage you to apply.
Learn more about our mission and values here www.store.utah.edu 
Responsibilities
Provide exceptional customer service to students, faculty, staff, and visitors.
Greet customers, take orders accurately, and process transactions through the point-of-sale system.
Prepare and serve Starbucks beverages, food items, and other products according to established recipes and standards.
Maintain beverage quality, consistency, and presentation standards.
Operate cash registers and handle cash, credit card, mobile, and campus-related transactions accurately.
Follow all food safety, sanitation, and health department regulations.
Maintain a clean, organized, and safe work environment, including customer seating areas, counters, equipment, and storage spaces.
Restock products, ingredients, supplies, and merchandise throughout shifts.
Monitor inventory levels and communicate product needs to supervisors.
Receive, stock, and rotate inventory according to established procedures.
Assist with opening, closing, and shift change procedures.
Maintain knowledge of Starbucks products, promotions, and menu offerings.
Respond to customer questions and concerns in a professional and timely manner.
Work collaboratively with team members to ensure efficient operations during peak business periods.
Support operational needs at both the Campus Store Starbucks and Marriott Library Starbucks locations as assigned.
Follow University of Utah Campus Store and Starbucks policies, procedures, and service standards. 
Minimum Qualifications
Current Food Handler's Permit within one month of employment; must be able to read, write, and follow verbal instructions in English; and a commitment to providing excellence in service required. Six months food handlers' experience is preferred.
Preferences
Previous experience in customer service, food service, retail, or coffee shop environments.
Experience operating cash registers and handling financial transactions.
Strong interpersonal and communication skills.
Ability to work in a fast-paced environment while maintaining accuracy and attention to detail.
Ability to learn and follow Starbucks beverage recipes, standards, and procedures.
Demonstrated reliability, punctuality, and strong work ethic.
Ability to work flexible schedules, including mornings, evenings, weekends, and university event periods.
Ability to stand for extended periods and lift up to 25 pounds.
Special Instructions Summary Additional Information
The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah NonDiscrimination page.
Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

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About University of Utah

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The University of Utah is the state’s flagship institution of higher education, with 18 schools and colleges, more than 100 undergraduate majors and graduate programs, and an enrollment of more than 38,000 students. It is a member of the Association of American Universities—an invitation-only, prestigious group of 71 leading research institutions. The U is advancing a new national model for higher education that delivers societal impact through education, research, health care, and community service, while making social, economic, and cultural contributions that improve lives across Utah and around the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1850

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