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Support Service Worker Jobs in Pontiac, IL (NOW HIRING)

Building Service Worker POSITION TITLE: Building Service Worker STATUS:Part Time DEPARTMENT ... in support of departmental operations. This part time position is considered an entry level ...

Beverage Service Support

Campus, IL · On-site

$19 - $22/hr

Details Open Date 06/30/2026 Requisition Number PRN17174N Job Title Beverage Service Support Working Title Temporary Beer Server Career Progression Track UGR Track Level FLSA Code Nonexempt Patient ...

Beverage Service Support

Campus, IL · On-site

$19 - $22/hr

Details Open Date 06/30/2026 Requisition Number PRN17174N Job Title Beverage Service Support Working Title Temporary Beer Server Career Progression Track UGR Track Level FLSA Code Nonexempt Patient ...

Beverage Service Support

Campus, IL · On-site

$19 - $22/hr

Details Open Date 06/30/2026 Requisition Number PRN17174N Job Title Beverage Service Support Working Title Temporary Beer Server Career Progression Track UGR Track Level FLSA Code Nonexempt Patient ...

Analyst, IT Support

Campus, IL · On-site

$73K - $91K/yr

... services. This is a place where innovative ideas are welcome. In a nutshell: working here is ... Technical Support: Provides second-level technical support services to address the needs of clients ...

Student Worker (Academic Year 26/27)

Campus, IL · On-site

$13.75 - $15.25/hr

Job Summary Student Worker positions provide an exceptional chance for students to enhance career ... Technology Support Services * and many others Student Academic Jobs * Teaching Assistant

Sales Support

Minonk, IL · On-site

$16/hr

Working as Part-time Sales Support, you must have a strong interest in sales and enjoy working in a ... RESPONSIBILITIES: The duties and responsibilities of this position are service-based and will ...

Sales Support

Minonk, IL · On-site

$36K - $48K/yr

Working as Full-time Sales Support, you must have a strong interest in sales and enjoy working in a ... RESPONSIBILITIES: The duties and responsibilities of this position are service-based and will ...

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Support Service Worker information

See Pontiac, IL salary details

$8

$16

$23

How much do support service worker jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for support service worker in Pontiac, IL is $16.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.32 per hour, depending on experience, location, and employer.

What is a support service worker?

Support Service Workers are professionals who provide essential assistance in various settings such as healthcare, education, and social services. Their duties may include helping clients with daily tasks, offering emotional support, performing administrative work, or ensuring a safe and clean environment. They play a critical role in supporting the primary staff and improving the quality of services offered to clients or patients. Their work often requires strong interpersonal skills, empathy, and the ability to respond to diverse needs.

What are the key skills and qualifications needed to thrive as a support service worker?

To thrive as a Support Service Worker, you need a solid understanding of client care, basic health and safety procedures, and often a high school diploma or relevant certification such as a Personal Support Worker (PSW) certificate. Familiarity with assistive devices, documentation systems, and workplace safety protocols is typically required. Compassion, patience, and strong interpersonal skills help you build trust and effectively support clients’ daily living needs. These skills and qualities are essential for delivering reliable assistance and ensuring the safety and well-being of those you support.

What are some common challenges support service workers face when balancing multiple client needs?

Support Service Workers often manage the needs of multiple clients with varying priorities, which can be challenging when schedules conflict or urgent situations arise. Staying organized, communicating clearly, and setting realistic expectations with clients and colleagues are key strategies for success. It’s also common to collaborate closely with supervisors and other team members to ensure clients receive consistent, high-quality support. Developing strong time management skills and practicing self-care can help prevent burnout and maintain job satisfaction.

What is the difference between Support Service Worker vs Customer Service Representative?

AspectSupport Service WorkerCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentHealthcare, social services, community centersCall centers, retail, corporate offices
Industry UsageSocial services, healthcare, public assistanceRetail, telecommunications, banking

Support Service Workers and Customer Service Representatives both assist clients and customers, but Support Service Workers typically work in social or healthcare settings providing direct support, while Customer Service Representatives mainly handle inquiries and support via phone or online in retail or corporate environments. Both roles require strong communication skills and a high school diploma, but their work settings and specific duties differ significantly.

What cities near Pontiac, IL are hiring for Support Service Worker jobs?

Cities near Pontiac, IL with the most Support Service Worker job openings:

Infographic showing various Support Service Worker job openings in Pontiac, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $33,422 per year, or $16.1 per hour.

Building Service Worker

JJC Enterprises

Campus, IL • On-site

$17.97/hr

Part-time

Re-posted 22 days ago


Job description

Position Title:

Building Service Worker

Job Description:

POSITION TITLE: Building Service Worker
STATUS:Part Time
DEPARTMENT: Facility Services
DIVISION: Administrative Services
CLASSIFICATION: Non-exempt
UNION: Facility Services-SEIU
REPORTS TO: Custodial Superintendent
PLACEMENT: Buildings and Grounds, Level 1A
HIRING RANGE: $17.97 per hour; $18.28 per hour after 90-day probationary period
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The student population at the college is diverse in ethnicity, gender, language, age and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff.

POSITION SUMMARY

Under direct supervision, performs a wide variety of custodial duties in order to provide a clean, orderly and safe environment; and performs related work as required. Displays knowledge of safe operation of equipment while maintaining the level of safety required and exhibited by JJC and OSHA requirements. Receives daily work assignments, operational direction, and task priorities from the Custodial Superintendent, Night Custodial Supervisor, and Lead Custodians in support of departmental operations.

This part time position is considered an entry level position with direct supervision. Although previous custodial experience is preferred, all new employees will be trained on duties and expectations. To be considered qualified for future promotions, candidates must be able to demonstrate the knowledge and ability to perform essential job duties and responsibilities with limited supervision, meet attendance expectations, establish and maintain effective working relationships, and positively contribute to the department's climate.

ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES
1.Clean and sanitize areas in accordance with required cleaning methods. Areas may include classrooms, offices, washrooms, etc.
2.Assist in the moving and set up of equipment and furniture for events and other general needs of the campus.
3.Assist in shoveling the sidewalks/clearing snow and other related seasonal custodial care around the exterior of the campus buildings.
4.Take classes as offered for custodial duties or as required for college employees.
5.Observe safety standards and practices and outlined by JJC and OSHA.
6.Report all damage to the Lead Custodian as noticed in assigned area or building.
7.Safe operation and general maintenance of equipment.
8.Participate in achieving departmental and college goals and objectives.
9.Demonstrate an ability and willingness to be trained on and complete special project work to include, but not limited to, carpet/fabric care, VCT care, LVT care, and window care under direct supervision.
10.Perform other related duties as assigned.

MINIMUM QUALIFICATIONS
1.High school diploma or GED equivalent.
2.Willingness to learn procedures.
3.Must pass physical examination.
4.Ability to follow specific verbal and/or written instructions.
5.Courteous, dependable, and ability to work well with diverse population.
6.Ability to lift, carry, stack, and maneuver objects on a regular basis with a maximum weight of 50 lbs.
7.Be willing and able to go up in an open lift for window cleaning to heights of approximately 25 feet.
8.Must obtain within six (6) months of hire and maintain a valid Driver's license and be able to operate a college motor vehicle.
9.Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence.
10.Demonstrated commitment to the college's core values of respect and inclusion, sustainability, integrity, collaboration, humor and well-being, innovation and quality.


PREFERRED QUALIFICATIONS
1.Previous custodial experience preferred, but not required.
2.English and Spanish verbal and written communication proficiency.
3.Demonstrated multicultural competence.

PHYSICAL DEMANDS - EQUIPMENT AND/OR MACHINES USED
Must become familiar with and able to use the following: scrubbers, buffers, burnishers, small and large vacuums, personnel lift for window washing, pick-up truck with power lift gate; trash compactor, hand carts, and all related equipment.

WORKING CONDITIONS
1.Work is indoors/outdoors.
2.The employee must be able to work safely in an environment containing caustic chemicals, cleaning materials, dust and noise.
3.Frequently required to work under inclement weather conditions.
4.The noise level in the work environment is usually moderate and occasionally loud. Be willing and able to go up in an open lift to heights of approximately 30 feet.
5.Display knowledge of safe operation of equipment while maintaining the level of safety required and exhibited by JJC and OSHA requirements.

WORK SCHEDULE
1.Be available for any of the 3 shifts at any given time.
2.Any shift changes will be communicated via 2 weeks' notice.
3.Ninety (90) calendar day probationary period.


BENEFITS

Click on the link for information about JJC's Benefits: Facilities Services-SEIU

Initial shifts will be:

Monday: 7pm-1:30am

Tuesday: 7pm-1:30am

Wednesday: 8pm-1:30am

Thursday: 8pm-1:30am

Friday: 7pm-1:30am

Full Time/Part Time:

Part time

Union (If Applicable):

Scheduled Hours:

28