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Support Service Worker Jobs in Kankakee, IL (NOW HIRING)

The Georgetown University

Building Maintenance Worker

Campus, IL · On-site

$17.97/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Provides daily maintenance support to building users through responses to calls for service, scheduled preventative maintenance inspections and similar service. Workers assigned to the central shop ...

University of Utah

Beverage Service Support

Campus, IL · On-site

$19 - $22/hr

  • Medical

  • Retirement

Details Open Date 06/30/2026 Requisition Number PRN17174N Job Title Beverage Service Support Working Title Temporary Beer Server Career Progression Track UGR Track Level FLSA Code Nonexempt Patient ...

University of Utah

Beverage Service Support

Campus, IL

$19 - $22/hr

  • Medical

  • Retirement

Details Open Date 06/30/2026 Requisition Number PRN17174N Job Title Beverage Service Support Working Title Temporary Beer Server Career Progression Track UGR Track Level FLSA Code Nonexempt Patient ...

University of Utah

Beverage Service Support

Campus, IL

$19 - $22/hr

  • Medical

  • Retirement

Details Open Date 06/30/2026 Requisition Number PRN17174N Job Title Beverage Service Support Working Title Temporary Beer Server Career Progression Track UGR Track Level FLSA Code Nonexempt Patient ...

Fgcu

Student Worker (Academic Year 26/27)

Campus, IL · On-site

$13.75 - $15.25/hr

Job Summary Student Worker positions provide an exceptional chance for students to enhance career ... Technology Support Services * and many others Student Academic Jobs * Teaching Assistant

Sodexo

Student Worker

Bourbonnais, IL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

May work in a variety of locations and vocations around the school campus, including food service ... Full array of benefits that support you and your family's wellbeing, including paid time off ...

New

Sodexo

Student Worker

Bourbonnais, IL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

May work in a variety of locations and vocations around the school campus, including food service ... Full array of benefits that support you and your family's wellbeing, including paid time off ...

New

Sodexo

Student Worker

Bourbonnais, IL

$15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

May work in a variety of locations and vocations around the school campus, including food service ... Full array of benefits that support you and your family's wellbeing, including paid time off ...

New

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All JobsSupport Service Worker JobsSupport Service Worker Jobs in Kankakee, IL

Support Service Worker information

See Kankakee, IL salary details

$8

$16

$23

How much do support service worker jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for support service worker in Kankakee, IL is $16.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.94 per hour, depending on experience, location, and employer.

What is the difference between Support Service Worker vs Customer Service Representative?

AspectSupport Service WorkerCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentHealthcare, social services, community centersCall centers, retail, corporate offices
Industry UsageSocial services, healthcare, public assistanceRetail, telecommunications, banking

Support Service Workers and Customer Service Representatives both assist clients and customers, but Support Service Workers typically work in social or healthcare settings providing direct support, while Customer Service Representatives mainly handle inquiries and support via phone or online in retail or corporate environments. Both roles require strong communication skills and a high school diploma, but their work settings and specific duties differ significantly.

What are some common challenges support service workers face when balancing multiple client needs?

Support Service Workers often manage the needs of multiple clients with varying priorities, which can be challenging when schedules conflict or urgent situations arise. Staying organized, communicating clearly, and setting realistic expectations with clients and colleagues are key strategies for success. It’s also common to collaborate closely with supervisors and other team members to ensure clients receive consistent, high-quality support. Developing strong time management skills and practicing self-care can help prevent burnout and maintain job satisfaction.

What are examples of support service worker careers?

Support service workers can work in various settings such as healthcare, social services, customer support, and community organizations. Common roles include case managers, mental health aides, social service assistants, and customer support representatives, often requiring strong communication skills and relevant certifications or training.

What is a support service worker?

Support Service Workers are professionals who provide essential assistance in various settings such as healthcare, education, and social services. Their duties may include helping clients with daily tasks, offering emotional support, performing administrative work, or ensuring a safe and clean environment. They play a critical role in supporting the primary staff and improving the quality of services offered to clients or patients. Their work often requires strong interpersonal skills, empathy, and the ability to respond to diverse needs.

What are the key skills and qualifications needed to thrive as a support service worker?

To thrive as a Support Service Worker, you need a solid understanding of client care, basic health and safety procedures, and often a high school diploma or relevant certification such as a Personal Support Worker (PSW) certificate. Familiarity with assistive devices, documentation systems, and workplace safety protocols is typically required. Compassion, patience, and strong interpersonal skills help you build trust and effectively support clients’ daily living needs. These skills and qualities are essential for delivering reliable assistance and ensuring the safety and well-being of those you support.

What job categories do people searching Support Service Worker jobs in Kankakee, IL look for?

The top searched job categories for Support Service Worker jobs in Kankakee, IL are:

What cities near Kankakee, IL are hiring for Support Service Worker jobs?

Cities near Kankakee, IL with the most Support Service Worker job openings:

Support Service Worker jobs near you
Infographic showing various Support Service Worker job openings in Kankakee, IL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $34,572 per year, or $16.6 per hour.

Adult Protective Services Support Specialist I

Catholic Charities, Diocese of Joliet

Kankakee, IL • On-site

$24.37/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Description

Catholic Charities, Diocese of Joliet offers 43 paid days off per year, excellent medical benefits, and an employer-sponsored 403b plan that requires no contribution from employee. We prioritize your well-being and financial security.
Do you want to use your skills and talents to make a lasting difference in the world? At Catholic Charities Diocese, of Joliet we are mission-driven, focused on positive results for people and believe that people should be treated with dignity and respect.
If you feel the same way, we encourage you to join us in making a difference! Discover an extraordinary career opportunity that combines competitive pay with outstanding benefits.
Apply now so we can make a lasting impact together!


General Responsibilties

  1. Provide supportive services to the Adult Protective Services Staff, including completing intakes and screening phone calls.
  2. Complete APS intakes, obtaining information on allegations of abuse, neglect, and exploitation.
  3. Screen department phone calls and provide phone coverage to address client needs.
  4. Provide follow-up services via phone contacts for clients involved in casework and follow up.   
  5. Provide telephonic monitoring for clients actively involved in program.  
  6. Communicate frequently and clearly with Casework Supervisor and Caseworkers regarding client needs identified during follow up calls.  
  7. Schedule and follow up on reports of substantiation and necessary documentation. 
  8. Prepare and maintain accurate confidential case records and documentation.
  9.  Supports in the preparation and distribution of meeting materials as directed by Program Leadership. 
  10. Assists with the completion of billing tasks, including maintenance of billing logs and spreadsheets.  
  11. Submits all investigations, casework, and follow up to Illinois Department on Aging for billing after reviewed and approved by APS Leadership Team.  
  12. Executes purchases and payments for goods and services, following the authorization and instructions of program leadership. 
  13. Attend staff meetings, in-services, conferences, and workshops as recommended.
  14. Other duties as assigned within the guidelines of this position.


Great Employer Provided Benefits

  • Time-off: 14 Holidays - 15 Vacation days - 5 Paid Leave days and 9 Sick days
  • Medical/Dental/Vision Health Insurances
  • Flexible Spending Account
  • Short-term Disability Insurance
  • Long-Term Disability Insurance (employee paid optional)
  • Life and AD&D Insurance
  • 403B Retirement Plan with employer contributions
  • Employee Assistance Program (EAP)

Requirements

  1. A Bachelor of Science or Bachelor of Arts from an accredited university or college in health, social sciences, social work, health care administration, gerontology, disability studies, criminal justice, or public administration and one year experience in health or human services; an associate degree from an accredited program in health, nursing social services, social work, health care administration, gerontology, disability studies, criminal justice or public administration and four years' experience in health or human services; or four year experience with law enforcement or criminal investigations. 
  2. Minimum of one year of experience working with persons from diverse social backgrounds preferred.
  3. Proficiency in Microsoft Office applications (Outlook, Word, Teams).
  4. Strong verbal and written communication skills.
  5. Strong organizational and time management skills.
  6. Passage of complete background clearance and other required testing.
  7. Adhere to the Agency's Code of Ethics and conduct all responsibilities in accordance with the standards outlined in the Employee Handbook. 
  8. Valid driver's license, reliable transportation, and proof of liability insurance.
  9. Ability to work independently and with attention to detail.
  10. Ability to prioritize and manage multiple tasks effectively.

Apply