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Support Service Worker Jobs in Bonnie, IL (NOW HIRING)

Sodexo

Utility Worker

Mount Vernon, IL · On-site

$15 - $15.75/hr

As a Utility Worker at Sodexo, you will support kitchen and facility operations by maintaining cleanliness, sanitation, and organization throughout food production and service areas. This position is ...

Sodexo

Utility Worker

Mount Vernon, IL · On-site

$15 - $15.75/hr

As a Utility Worker at Sodexo, you will support kitchen and facility operations by maintaining cleanliness, sanitation, and organization throughout food production and service areas. This position is ...

Sodexo

Utility Worker

Mount Vernon, IL

$15 - $15.75/hr

What You'll Do:  As a Utility Worker at Sodexo, you will support kitchen and facility operations by maintaining cleanliness, sanitation, and organization throughout food production and service ...

United States Army

Active Social Worker

Du Quoin, IL

... support in your community. Whether you choose Active Duty service or Army Reserve, a career as a U ... Army Social Worker allows you to be the best you can be. Outstanding Benefits When you join the ...

United States Army

Active Social Worker

Salem, IL

... support in your community. Whether you choose Active Duty service or Army Reserve, a career as a U ... Army Social Worker allows you to be the best you can be. Outstanding Benefits When you join the ...

United States Army

Active Social Worker

Benton, IL

... support in your community. Whether you choose Active Duty service or Army Reserve, a career as a U ... Army Social Worker allows you to be the best you can be. Outstanding Benefits When you join the ...

United States Army

Active Social Worker

Centralia, IL

... support in your community. Whether you choose Active Duty service or Army Reserve, a career as a U ... Army Social Worker allows you to be the best you can be. Outstanding Benefits When you join the ...

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All JobsSupport Service Worker JobsSupport Service Worker Jobs in Bonnie, IL

Support Service Worker information

See Bonnie, IL salary details

$8

$16

$23

How much do support service worker jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for support service worker in Bonnie, IL is $16.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.04 per hour, depending on experience, location, and employer.

What is a support service worker?

Support Service Workers are professionals who provide essential assistance in various settings such as healthcare, education, and social services. Their duties may include helping clients with daily tasks, offering emotional support, performing administrative work, or ensuring a safe and clean environment. They play a critical role in supporting the primary staff and improving the quality of services offered to clients or patients. Their work often requires strong interpersonal skills, empathy, and the ability to respond to diverse needs.

What are the key skills and qualifications needed to thrive as a support service worker?

To thrive as a Support Service Worker, you need a solid understanding of client care, basic health and safety procedures, and often a high school diploma or relevant certification such as a Personal Support Worker (PSW) certificate. Familiarity with assistive devices, documentation systems, and workplace safety protocols is typically required. Compassion, patience, and strong interpersonal skills help you build trust and effectively support clients’ daily living needs. These skills and qualities are essential for delivering reliable assistance and ensuring the safety and well-being of those you support.

What are some common challenges support service workers face when balancing multiple client needs?

Support Service Workers often manage the needs of multiple clients with varying priorities, which can be challenging when schedules conflict or urgent situations arise. Staying organized, communicating clearly, and setting realistic expectations with clients and colleagues are key strategies for success. It’s also common to collaborate closely with supervisors and other team members to ensure clients receive consistent, high-quality support. Developing strong time management skills and practicing self-care can help prevent burnout and maintain job satisfaction.

What is the difference between Support Service Worker vs Customer Service Representative?

AspectSupport Service WorkerCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentHealthcare, social services, community centersCall centers, retail, corporate offices
Industry UsageSocial services, healthcare, public assistanceRetail, telecommunications, banking

Support Service Workers and Customer Service Representatives both assist clients and customers, but Support Service Workers typically work in social or healthcare settings providing direct support, while Customer Service Representatives mainly handle inquiries and support via phone or online in retail or corporate environments. Both roles require strong communication skills and a high school diploma, but their work settings and specific duties differ significantly.

What cities near Bonnie, IL are hiring for Support Service Worker jobs?

Cities near Bonnie, IL with the most Support Service Worker job openings:

Support Service Worker jobs near you
Infographic showing various Support Service Worker job openings in Bonnie, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $34,734 per year, or $16.7 per hour.

Youth Worker

Lutheran Child and Family Services of Illinois

Mount Vernon, IL • On-site

$20.40 - $22.40/hr

Full-time

Posted 29 days ago

Job description

Lutheran Child and Family Services of Illinois
Effective Date: March 1, 2024
NON-MANAGEMENT JOB DESCRIPTION
Job Title: Youth Care Worker
Exempt/Non-exempt: NON-EXEMPT
Immediate Supervisor: Youth Care Supervisor
Salary Range: $20.40 - $22.40
Benefits: Click Here to view LCFS' Full-Time Employee Benefits.
Essential Functions:
  1. Primarily responsible for the continual monitoring and supervision of youth in a staff-secure emergency shelter facility, ensuring their well-being safety during daily activities such as bedtime, wake-ups, showers, meals, recreation, classroom work, and assigned projects. May drive the agency owned van and transport youth to school and various activities. Provide on-call support as needed.
  2. Reviews all youth's admission notes, initiating relationships, and gaining awareness of individual problems, behaviors, and needs. Develops an understanding of normal and abnormal behaviors and stays informed about each youth's treatment plan.
  3. Actively participates in recreation activities with individual youth and groups. Assists the Recreation Coordinator in structuring youth in care free time, organizing and facilitating group activities such as sports, games, movies, and conversations.
  4. Supervises and assists youth with daily cleaning and custodial duties, ensuring proper cleanliness and organization of the assigned unit.
  5. Learns Program Plan, Rule 384, Resident Manual, and Agency standards. Sets expectations for youth, developing disciplinary techniques in alignment with regulations.
  6. Evaluates youth continually, recording behavior changes, incidents (Significant Event reports, and facilitates behavior modification programs as required by STAC.
  7. Provides intake services for all new youth, including logging personal property, assisting with showers and personal hygiene, providing program orientation, and explaining all rules and regulations.
  8. Responds to crisis situations and emergencies promptly and effectively, following established protocols. Performs therapeutic crisis intervention, including physical restraints when necessary, and takes appropriate disciplinary action.
  9. Identifies signs of illness and injuries, developing an awareness of each youth's physical health. Requests help if unsure about a youth's health and follows medical directives.
  10. Perform other duties as assigned.

Knowledge and Ability Requirements:
  • Knowledge of trauma-informed care principles and their application in working with youth. Knowledge of verbal de-escalation techniques and taking appropriate corrective steps. Ability to enforce facility rules and regulations, resolve conflicts, respond to emergencies, and take authoritative action issuing discipline and physical contact policy, utilizing strong skills in conflict resolution.
  • Ability to serve as a positive role model for youth in care.
  • Must possess the ability to apply and implement group living guidelines.
  • Must be able to develop a working knowledge of the legal operations of the facility and be able to apply appropriate procedures to ongoing operations accordingly.
  • Contributes information, ideas, and suggestions; works to improve the milieu.
  • Must maintain strict confidentiality in the performance of duties working within the guideline established by statute, the court, the Probation Department, and DCFS.

Background and Driving Requirements:
Employment is contingent upon successful completion of all required background checks, including but not limited to criminal background checks and CANTS (Child Abuse and Neglect Tracking System) checks, as required by law and agency policy. Candidates must also possess a reliable vehicle and have a valid driver's license and must not have had a suspended or revoked driver's license within the past three years.
Education and Experience:
High school diploma or equivalent; additional education or certification in youth services is a plus. Previous experience working with adolescents in a residential or similar setting is preferred.
Physical Demands and Other Requirements:
To perform this job successfully, an individual must be able to perform the essential duties listed in the job description satisfactorily. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel objects, or controls; reach with hands and arms. Capable of operating standard office equipment, including a computer and keyboard, calculator, typical business machines such as a fax machine and copier. The employee must occasionally lift and/or move up to 20-30 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. The employee is required to have valid driver's license, auto insurance and must be able to safely operate a motor vehicle. The work environment characteristics include a noise level which is usually low to moderate.
Position Responsibilities/Program Execution and Decision Making:
Diversity and Inclusion/Professionalism: In all aspects of their work presents as a role model to others, behaving in a way which actively supports LCFS as a welcoming community, promotes diversity and inclusion in the workplace and collaborates with others to further equity and dismantle barriers to a more inclusive experience of community. Participates in annual professional development and/or advocacy regarding inclusion.
Ethical Conduct: Follows all ethics policies and procedures related to program execution and decision making as defined by the agency as well as any related professional licensing, regulatory or accrediting body. Maintain confidentiality of client, staff, and agency information. Reports any known or suspected breaches of confidentiality in accordance with policy. Reports possible misconduct or relevant errors/ oversight in a timely manner and responsibly addresses related issues with chain of command.
Communication/Interpersonal Skills: Consistently conveys clear, accurate, timely, and respectful communication appropriate for the situation. Informs appropriate management staff when incident occurs or a crisis situation. Maintains professional boundaries with clients/youth in care, staff, interns, volunteers, and vendors. Able to successfully share skills and concepts with others and works effectively with others under time and environmental pressures.
Safety and Agency Resource Utilization: Demonstrates sound judgement and foresight in safety awareness and in daily work. Notifies, in a timely manner, the supervisory chain of any incidents or circumstances that need attention. Report all suspicions or allegations of abuse immediately to their supervisor. Ensures appropriate utilization of materials and resources and minimizes waste.
Other Responsibilities: All other tasks and responsibilities as assigned.
LCFS is an Equal Opportunity Employer
Pay Range: $20.40 - $22.40 per hour

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