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Support Service Worker Jobs in Illinois (NOW HIRING)

SUPPORT SERVICE WORKER

Chicago, IL · On-site

$45K - $58K/yr

SUPPORT SERVICE WORKER - 44238 Skill Option: None Bilingual Option: None Salary: Anticipated Salary: $3,822 - $4,865 per month ($45,864 - $58,380 per year) Job Type: Salaried Category: Full Time ...

SUPPORT SERVICE WORKER

Chicago, IL · On-site

$45K - $58K/yr

SUPPORT SERVICE WORKER - 44238 Skill Option: None Bilingual Option: None Salary: Anticipated Salary: $3,822 - $4,865 per month ($45,864 - $58,380 per year) Job Type: Salaried Category: Full Time ...

SUPPORT SERVICE WORKER - 44238 Skill Option: None Bilingual Option: None Salary: Anticipated Salary: $3,822 - $4,865 per month ($45,864 - $58,380 per year) Job Type: Salaried Category: Full Time ...

Supporting the out-stationed bus fleet, operating and servicing (washrack/cleaner). * Emptying ... Working Conditions: Work is performed in a garage setting with exposure to loud noises and noxious ...

Supporting the out-stationed bus fleet, operating and servicing (washrack/cleaner). * Emptying ... Working Conditions: Work is performed in a garage setting with exposure to loud noises and noxious ...

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

Service Worker

North Aurora, IL · On-site

$22.54/hr

Supporting the out-stationed bus fleet, operating and servicing (washrack/cleaner). * Emptying ... Working Conditions: Work is performed in a garage setting with exposure to loud noises and noxious ...

Service Worker

Plainfield, IL · On-site

$26.52/hr

Supporting the out-stationed bus fleet, operating and servicing (washrack/cleaner). * Emptying ... Working Conditions: Work is performed in a garage setting with exposure to loud noises and noxious ...

Benefits Benefits & Perks We care about our employees and offer benefits that support your health ... About This Position The Food Service Worker prepares and serves a variety of food items following ...

About This Position The Food Service Worker prepares and serves a variety of food items following ... Benefits Benefits & Perks We care about our employees and offer benefits that support your health ...

Food Service Worker Job Reference Number: 41550 Employment Type: Part-Time , Onsite Segment ... We take pride in supporting the development of our employees and their skills at all levels and in ...

Food Service Worker Job Reference Number: 41550 Employment Type: Part-Time , Onsite Segment ... We take pride in supporting the development of our employees and their skills at all levels and in ...

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Support Service Worker information

What is a support service worker?

Support Service Workers are professionals who provide essential assistance in various settings such as healthcare, education, and social services. Their duties may include helping clients with daily tasks, offering emotional support, performing administrative work, or ensuring a safe and clean environment. They play a critical role in supporting the primary staff and improving the quality of services offered to clients or patients. Their work often requires strong interpersonal skills, empathy, and the ability to respond to diverse needs.

What are the key skills and qualifications needed to thrive as a support service worker?

To thrive as a Support Service Worker, you need a solid understanding of client care, basic health and safety procedures, and often a high school diploma or relevant certification such as a Personal Support Worker (PSW) certificate. Familiarity with assistive devices, documentation systems, and workplace safety protocols is typically required. Compassion, patience, and strong interpersonal skills help you build trust and effectively support clients’ daily living needs. These skills and qualities are essential for delivering reliable assistance and ensuring the safety and well-being of those you support.

What are some common challenges support service workers face when balancing multiple client needs?

Support Service Workers often manage the needs of multiple clients with varying priorities, which can be challenging when schedules conflict or urgent situations arise. Staying organized, communicating clearly, and setting realistic expectations with clients and colleagues are key strategies for success. It’s also common to collaborate closely with supervisors and other team members to ensure clients receive consistent, high-quality support. Developing strong time management skills and practicing self-care can help prevent burnout and maintain job satisfaction.

What is the difference between Support Service Worker vs Customer Service Representative?

AspectSupport Service WorkerCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentHealthcare, social services, community centersCall centers, retail, corporate offices
Industry UsageSocial services, healthcare, public assistanceRetail, telecommunications, banking

Support Service Workers and Customer Service Representatives both assist clients and customers, but Support Service Workers typically work in social or healthcare settings providing direct support, while Customer Service Representatives mainly handle inquiries and support via phone or online in retail or corporate environments. Both roles require strong communication skills and a high school diploma, but their work settings and specific duties differ significantly.

What are popular job titles related to Support Service Worker jobs in Illinois?

For Support Service Worker jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Support Service Worker jobs in Illinois look for?

The top searched job categories for Support Service Worker jobs in Illinois are:

What cities in Illinois are hiring for Support Service Worker jobs?

Cities in Illinois with the most Support Service Worker job openings:

Infographic showing various Support Service Worker job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

SUPPORT SERVICE WORKER

Chicago, IL • On-site


State of Illinois
Public Administration • 11 - 50 employees

8.0

Company rating: 8.0 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

10th of 50 rated states

People enjoy working here

Good employer

Recommended by parents


$45K - $58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Job description

Job Requisition ID: 58143 

Opening Date: 08/24/2026
Closing Date: 09/04/2026
Agency: Department of Human Services
Class Title: SUPPORT SERVICE WORKER - 44238 
Skill Option: None 
Bilingual Option: None
Salary: Anticipated Salary: $3,822 - $4,865 per month ($45,864 - $58,380 per year)
Job Type: Salaried
Category: Full Time 
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: RC009 Institutional Employees, AFSCME
Merit Comp Code: 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Behavioral Health and Recovery is seeking to hire a Support Service Worker for the Chicago-Read Mental Health Center located in Chicago, Illinois to perform simple and routine tasks in various areas of Dietary Services and on an assigned shift. Assists in the preparation of food for cooking and in cooking operations and serving food items for patients. Performs cleaning and maintenance work in the food service area. Lifts and carries food items from carts to freezer, from freezer to shelving and from preparation area to carts for transportation to other work areas.

Essential Functions
  • Performs simple and routine tasks in various areas of Dietary Services on assigned shift.
  • Serves or dishes prepared food by established quantity size onto trays following menu for patient.
  • Performs routine food services tasks in the kitchen.
  • Lifts and carries food items from carts to freezer, from freezer to shelving and from preparation area to carts for transportation to other work areas.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
  • Requires knowledge, skill, and mental development equivalent to completion of High School supplemented by six (6) months experience in the support service functional area to which assigned.
Conditions of Employment
  • Per P.A. 98-0566 requires ability to complete an ANSI (American National Standards Institute) accredited food handler course and obtain a Food Handler's certification within 30 days of employment. 
  • Requires ability to perform heavy physical work. 
  • Requires the ability to utilize office equipment, including personal computers. 
  • Requires ability to pass the IDHS background check.
  • Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

Work Hours: See below:

(1 vacancy) 11:30 am - 7:30 pm; Week 1: Tues/Sat off, Week 2: Sun/Thurs off, Repeats every 14 days, 30-min unpaid lunch, Dietary

Headquarter Location: 4200 N Oak Park Ave, Chicago, Illinois, 60634

Division of Behavioral Health and Recovery

Chicago-Read Mental Health Center

Dietary

Work County: Cook

Agency Contact: DHS.HiringUnit@illinois.gov

Posting Group: Building, Fleet & Institutional Support; Social Services

About the Agency:

The Illinois Department of Human Services uplifts individuals and communities across Illinois.  Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives.  Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois.  Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
    • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Federal Public Service Loan Forgiveness Program eligibility
  • GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://cms.illinois.gov/benefits/stateemployee.html

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

State of Illinois logo

About State of Illinois

Sourced by ZipRecruiter

The State of Illinois is not a traditional company, but rather a governmental entity encompassing diverse agencies and departments that serve the constituents of Illinois. Based in Illinois, United States, this governmental body communicates with its citizens through the official website illinois.gov. The website is a one-stop resource for Illinois residents to access information about the state's services, including education, healthcare, transportation, and public safety, among others.

Industry

Public administration

Company size

11 - 50 Employees

Headquarters location

Springfield, IL, US

Social media


What State Of Illinois employees say

Pay

Benefits

Hours and flexibility

Workplace

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