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Support Service Representative Jobs in Houston, TX

Openwork

Customer Service Representative

Baytown, TX

$14.25 - $19.50/hr

We are seeking a dependable, organized Customer Service Representative (CSR) to act as the main ... Client Support: Act as the primary contact for assigned clients, proactively managing inquiries and ...

New

AlphaGraphics

Customer Service Representative

Spring, TX · On-site

$13.50 - $18.50/hr

Our tight-knit team in AlphaGraphics - US651 is actively seeking a Customer Service Representative ... Communicate customer requirements to the support team in accordance with company policies and ...

Sage Surfaces

Customer Service Representative

Conroe, TX · On-site

$13.75 - $18.50/hr

We are hiring a full-time Customer Service Representative in Conroe, TX for a role where you'll be ... High school diploma or equivalent1+ years of customer service or support experienceExcellent verbal ...

Sage Surfaces

Customer Service Representative

Conroe, TX

$13.75 - $18.50/hr

We are hiring a full-time Customer Service Representative in Conroe, TX for a role where you'll be ... High school diploma or equivalent * 1+ years of customer service or support experience * Excellent ...

Sonepar

Customer Service Representative

La Porte, TX · On-site

$15 - $20.50/hr

Customer Service Representative (CSR) Reports to: CSR Supervisor, Operations Manager or Service ... supported. Learn More About Us Get to know us on YouTube, LinkedIn, Facebook and Instagram and ...

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Showing results 21-40

All JobsSupport Service Representative JobsSupport Service Representative Jobs in Houston, TX

Support Service Representative information

See Houston, TX salary details

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$18

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How much do support service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for support service representative in Houston, TX is $18.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.95 per hour, depending on experience, location, and employer.

What is a support service representative?

Support Service Representatives are professionals who assist customers or clients by providing information, resolving issues, and offering guidance related to a company's products or services. They typically work via phone, email, chat, or in-person, handling inquiries, processing requests, and ensuring customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, often serving as the first point of contact for support. Strong communication, problem-solving, and organizational skills are essential for success in this position.

Is support service representative a good entry level position?

Support Service Representative is often considered a good entry-level position because it requires minimal prior experience and provides training in customer service skills, communication, and problem-solving. It can serve as a stepping stone to more advanced roles in customer support, technical support, or management, often involving basic computer tools and CRM software. However, job responsibilities and advancement opportunities vary by employer.

What are the key skills and qualifications needed to thrive as a support service representative, and why are they important?

To thrive as a Support Service Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is often required. Excellent communication, patience, and a positive attitude set top performers apart in this role. These skills ensure efficient resolution of customer issues, foster customer satisfaction, and contribute to a supportive team environment.

What are some common challenges faced by support service representatives and how can they be addressed?

Support Service Representatives often encounter challenges such as managing high volumes of inquiries, addressing diverse customer needs, and resolving issues within tight timeframes. Effective time management, strong communication skills, and maintaining a calm, empathetic demeanor are essential for overcoming these obstacles. Many organizations provide ongoing training and access to knowledge bases to help representatives stay informed and handle complex situations efficiently. Building strong collaboration with team members and supervisors also helps in sharing best practices and finding solutions to unusual problems.

Is remote support service representative a stressful job?

A remote support service representative role can be stressful due to handling customer issues, meeting performance metrics, and managing high call volumes. However, stress levels vary depending on the employer, workload, and individual skills in communication and problem-solving.

What are popular job titles related to Support Service Representative jobs in Houston, TX?

For Support Service Representative jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Support Service Representative jobs in Houston, TX look for?

The top searched job categories for Support Service Representative jobs in Houston, TX are:

Support Service Representative jobs near you
Infographic showing various Support Service Representative job openings in Houston, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,128 per year, or $18.3 per hour.

Customer Service Representative

Whitewater Express Car Wash

Houston, TX • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

 

Customer Service Representative

$18/hr. | Fulltime| Onsite| Houston, TX 77070 (Vintage Park)

At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business.

Position Overview

The Customer Service Representative (CSR) at our Corporate Office serves as a key liaison between our car wash locations, customers, and internal departments. This role is responsible for delivering exceptional service by managing inquiries, resolving concerns, and supporting our membership programs and customer satisfaction initiatives. Unlike store-level representatives, the Corporate CSR focuses on centralized customer communication, billing and membership support, and escalated issue resolution.

The ideal candidate is a strong communicator with excellent problem-solving skills, a customer-first mindset, and the ability to thrive in a fast-paced, team-oriented office environment. This position requires strong organizational skills, attention to detail, and the ability to handle multiple communication channels, this includes phone, email, and online support systems.

Key Responsibilities

  • Assist customers daily with member management inquiries via phone, email and tracking systems
  • Provide prompt professional customer service to current and prospective members contributing to member retention
  • Responds to and resolves customer inquiries, feedback, and requests by providing information on membership and service options
  • Analyze customer feedback, reviews and concerns, and provide reporting on trends
  • Meet timelines and deadlines related to responding to customer inquiries
  • Perform any other duties and execute special projects as assigned.

Qualifications

  • 2+ years of customer service experience in an administrative office environment.
  • 1+ years of proficiency in Google Workspace (Docs, Sheets, Slides, etc.).
  • Strong communication skills, both written and verbal.
  • One year of proven sales background preferred
  • Proficient in Microsoft Office
  • Excellent writing, editing, grammar skills, and attention to detail
  • Strong organization skills and ability to keep track of multiple projects 
  • Completion of background and reference checks is a prerequisite for employment.

Benefits 

  • Competitive Compensation in Base and Bonus Potential
  • Comprehensive Health Benefits (Medical, Dental & Vision)
  • Pet Insurance is available
  • Paid Time Off in addition to Company Paid Holidays
  • 401(k) Retirement Plan with Company Match
  • Company-Paid Life Insurance
  • Pathways to Advancement
  • Free Weekly Car Washes

Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!

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