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Support Manager Jobs in Wisconsin Rapids, WI (NOW HIRING)

Home Depot

Store Support

Wisconsin Rapids, WI · On-site

$15.25 - $19.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Wisconsin Rapids, WI · On-site

$15.25 - $19.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

ThedaCare

RN Clinical Supervisor

Waupaca, WI · On-site

Support Manager in the ED and Inpatient Services KEY ACCOUNTABILITIES: * Utilizes the nursing process, evidence-based practice, and unit-specific competencies to assess the physical condition and ...

ThedaCare

RN Clinical Supervisor

Waupaca, WI · On-site

Support Manager in the ED and Inpatient Services KEY ACCOUNTABILITIES: * Utilizes the nursing process, evidence-based practice, and unit-specific competencies to assess the physical condition and ...

New

Thedacare

RN Clinical Supervisor

Waupaca, WI

Support Manager in the ED and Inpatient Services KEY ACCOUNTABILITIES: * Utilizes the nursing process, evidence-based practice, and unit-specific competencies to assess the physical condition and ...

New

BOSTON, Inc.

Selling Manager

Marshfield, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Jump in to support management staffing needs across the company whenever your leadership is needed. * Mentor and empower new hires through hands-on sales training that sets them up for success.

Boston FAM

Selling Manager

Marshfield, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Jump in to support management staffing needs across the company whenever your leadership is needed. * Mentor and empower new hires through hands-on sales training that sets them up for success.

ABB

Strategic Segment Proposal Engineer

WI · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for developing Technical & Commercial Proposals for ABB Electrification's focused industry segments (data ...

ABB

Strategic Segment Proposal Engineer

Port Edwards, WI · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for developing Technical & Commercial Proposals for ABB Electrification's focused industry segments (data ...

ABB

Strategic Segment Proposal Engineer

WI · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for developing Technical & Commercial Proposals for ABB Electrification's focused industry segments (data ...

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Wisconsin Rapids, WI

Support Manager information

See Wisconsin Rapids, WI salary details

$23K

$69.4K

$123.6K

How much do support manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for support manager in Wisconsin Rapids, WI is $69,357.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $93,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What cities near Wisconsin Rapids, WI are hiring for Support Manager jobs?

Cities near Wisconsin Rapids, WI with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Wisconsin Rapids, WI as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,357 per year, or $33.3 per hour.

NAC Student Support Office Manager (Staff Cohesion Focus)

Wisconsin

Stevens Point, WI • On-site

$17.50 - $23/hr

Part-time

Re-posted 18 days ago

Job description

Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for StudentsPosition Title:NAC Student Support Office Manager (Staff Cohesion Focus)Job Category:Student HourlyJob Profile:Student HelpJob Summary:

Primary Focus: Team Advocacy & Staff Care

This branch of the Office Manager role focuses on supporting the well-being and effectiveness of the NAC student staff team. Acting as liaison with the NAC Coordinator, the Office Manager advocates for staff needs, helps facilitate communication, and ensures program leaders have the resources necessary to succeed. This role also provides direct support to the SET Student Program Manager and SET Office & Communications Assistant. This Position also works directly with the Dual Student Support Manager to Consult and Strategize.

Key Responsibilities:

Advocate for NAC staff needs to the Coordinator, ensuring wellness and cohesion.

Facilitate communication across NAC staff roles.

Assist with ordering and securing resources for programs.

Support SET Student Program Manager and Communications Assistant with delegated tasks.

Contribute to maintaining a collaborative, supportive team environment.

Values in Action: This role reflects the Indigenous understanding that collective strength emerges when every member is cared for.

Key Job Responsibilities:Special Notes:

Through the discovery and dissemination of knowledge, UW-Stevens Point stimulates intellectual growth, provides a liberal education, and prepares students for a diverse sustainable world. The university is committed to creating a safe, inclusive learning community for all faculty and staff from a variety of backgrounds. Visit https://www.uwsp.edu/join-uw-stevens-point/ for more information about UW-Stevens Point. To learn about the Stevens Point (aka Point) area fun, jobs, housing, education, quality of life, and bragging rights, visit www.EverythingPointsHere.com.

Individuals with disabilities who need a reasonable accommodation during the application or interview process should contact Human Resources and Affirmative Action at 715-346-2606 or hr@uwsp.edu.

The safety and success of students, faculty, and staff at the University of Wisconsin-Stevens Point is paramount. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act requires the distribution of an annual security report to all current and prospective students, faculty, and staff. You may obtain the complete report at https://www3.uwsp.edu/protsv/Pages/Clery.aspx

The University of Wisconsin-Stevens Point will not reveal the identities of applicants who request confidentiality in writing, except the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

An offer of employment will require a criminal background check and authorization to work within the United States as required by the Immigration Reform and Control Act of 1986.

UW is an Equal Opportunity Employer:


Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.

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