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Support Manager Jobs in Webster, TX (NOW HIRING)

Socket.dev

People Support Manager

Houston, TX · On-site

$60 - $80/hr

Property People Support Manager Manage human resource functions for the hotel and its staff, including recruitment, training and development, benefit administration, and employee relations. Potential ...

New

HHM Hotels

People Support Manager

Houston, TX · On-site

$65K - $75K/hr

Property People Support Manager Manage human resource functions for the hotel and its staff, including recruitment, training and development, benefit administration, and employee relations. Potential ...

Plazahotelelpaso

People Support Manager

Houston, TX · On-site

$80 - $100/hr

Opportunity: Property People Support Manager Manage human resource functions for the hotel and its staff, including recruitment, training and development, benefit administration, and employee ...

New

HHM Hotels

People Support Manager

Houston, TX · On-site

Property People Support Manager Manage human resource functions for the hotel and its staff, including recruitment, training and development, benefit administration, and employee relations. Potential ...

ERMC

Technical Support Manager

Houston, TX · On-site

Requirements and Description ERMC is looking for a qualified Technical Support Manager to perform all maintenance related work assignments to ensure all facilities & equipment are properly maintained ...

Fairstead ESC LLC

Portfolio Support Manager

Houston, TX · On-site

The Portfolio Support Manager provides high-level administrative, operational, and analytical support to Senior Regional Managers and their team of Regional Managers within a multi-state affordable ...

Motorola

Customer Support Manager

Houston, TX

The Customer Support Manager (CSM) provides intense and appropriate customer focus and satisfaction during the delivery of Motorola's Lifecycle Service products. * Manage Enterprise contracts with ...

Fairstead ESC LLC

Portfolio Support Manager

Houston, TX · On-site

The Portfolio Support Manager provides high-level administrative, operational, and analytical support to Senior Regional Managers and their team of Regional Managers within a multi-state affordable ...

Fairstead ESC LLC

Portfolio Support Manager

Houston, TX · On-site

The Portfolio Support Manager provides high-level administrative, operational, and analytical support to Senior Regional Managers and their team of Regional Managers within a multi-state affordable ...

Fairstead ESC LLC

Portfolio Support Manager

Houston, TX · On-site

The Portfolio Support Manager provides high-level administrative, operational, and analytical support to Senior Regional Managers and their team of Regional Managers within a multi-state affordable ...

Fairstead ESC LLC

Portfolio Support Manager

Houston, TX · On-site

The Portfolio Support Manager provides high-level administrative, operational, and analytical support to Senior Regional Managers and their team of Regional Managers within a multi-state affordable ...

Apave

882 - Account Support Manager

Houston, TX · On-site

The Account Support Manager works closely with Operations, Business Development, Project Management, Billing, Human Resources, Quality, and Safety to coordinate resources, address customer needs ...

Apave

882 - Account Support Manager

Houston, TX

The Account Support Manager works closely with Operations, Business Development, Project Management, Billing, Human Resources, Quality, and Safety to coordinate resources, address customer needs ...

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Webster, TX

Support Manager information

See Webster, TX salary details

$19.7K

$59.6K

$106.1K

How much do support manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for support manager in Webster, TX is $59,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,800.00 and $79,800.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Webster, TX?

The most popular types of Support jobs in Webster, TX are:

What job categories do people searching Support Manager jobs in Webster, TX look for?

The top searched job categories for Support Manager jobs in Webster, TX are:

What cities near Webster, TX are hiring for Support Manager jobs?

Cities near Webster, TX with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Webster, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,566 per year, or $28.6 per hour.

People Support Manager

Hersha Hospitality Management LP

Houston, TX • On-site

Full-time

Posted 4 days ago

Job description

Opportunity:  Property People Support Manager

Manage human resource functions for the hotel and its staff, including recruitment, training and development, benefit administration, and employee relations. 

Potential Career Path   

People Support Director – Regional Director of People Support – Corporate People Support Director

 

Essential Job Functions

  • Work with hotel managers to hire, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. 
  • Manage and perform talent acquisition functions such as posting jobs, proactively sourcing candidates, interviewing and ensuring selection of the best qualified candidates.                                                                         
  • Coordinate with HHM centralized People Support functional teams to ensure benefits, compensation, leave of absence training and employee relations programs are effectively communicated and administered at the property level. 
  • Process new hire onboarding and terminations consistent with established standards and applicable state, federal and local laws and regulations.
  • Perform employee relations activities related to creating a positive work culture, ensuring fairness in the workplace and unbiased assistance with associate issues and concerns. 
  • Develop and/or implement training programs as needed and/or to meet required brand standards.. 
  • Perform activities relate to creating and maintaining a culture that recognizes and rewards good performance and celebrates a diverse workforce. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Assist with functions of company’s HRIS and Payroll system to ensure timely and accurate pay periods. 
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • Bachelor’s Degree in Human Resources or a related field preferred.
  • 3 -5+ years previous Human Resources experience, preferably in a hospitality setting.

Work Environment and Context 

  • Work schedule varies and may include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 15 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe


People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It


HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Hersha Hospitality Management logo

About Hersha Hospitality Management

Sourced by ZipRecruiter

Hersha Hospitality Management (HHM) is a well-established firm located in Harrisburg, PA, US, which operates in the hospitality industry. The company, hosted at hhmhospitality.com, is a dynamic and growing organization largely involved in a variety of hospitality-related services. Of these, their most prominent operations revolve around managing and investing in high quality hotels in urban gateway markets and regional destinations. Carving out a history of success since its inception, HHM is committed to excellence and creating value in all they do.

Industry

Traveler accommodation

Company size

501 - 1,000 Employees

Headquarters location

Philadelphia, PA, US

Year founded

1984

Social media

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