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Support Manager Jobs in Temple, TX (NOW HIRING)

Senior Technical Support Analyst

Sparks, TX

$20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Management System Qualifications: • Associate's Degree in IT related field (Preferred). • Two years of relevant experience (Required). An equivalent combination of education and experience will ...

Showing results 41-60

Support Manager information

See Temple, TX salary details

$20.9K

$63.1K

$112.4K

How much do support manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for support manager in Temple, TX is $63,080.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Temple, TX?

The most popular types of Support jobs in Temple, TX are:

What cities near Temple, TX are hiring for Support Manager jobs?

Cities near Temple, TX with the most Support Manager job openings:

Infographic showing various Support Manager job openings in Temple, TX as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $63,080 per year, or $30.3 per hour.

$15.75 - $20/hr

Full-time

Posted 8 days ago


Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Inventory Management Support B

Job Code: 42170

Job Location: Waco, TX

Job Schedule: 9/80 Regular

Job Description:

The Inventory Management Support position plays a crucial role in maintaining stock accuracy, streamlining supply chain workflows, and preventing costly operational disruptions like stock outs or overstock.

Essential Functions:

  • Responsible for performing the physical or administrative tasks supporting the shipping, receiving, storing, and distribution of materials, parts, supplies and equipment.
  • Prepare and maintain records of shipped products and track shipments.
  • Receive incoming materials, unpack and check goods received against purchase orders or invoices.
  • Verify quantity, weight, and condition of materials to stated identification.
  • Maintain record of received goods, processes freight bills, packing sheets and other documents.
  • Stock and distribute materials in inventory and on receiving line.
  • Lift heavy items and operate material handling equipment such as pallet jacks, scissor lifts and forklifts upon receipt of internal certification.
  • Knowledge of material handling procedures and Environmental Health and Safety Requirements.
  • May perform crate shop functions such as operating power saws and nail guns in building skids and crates.
  • Quality conscious with accurate counting ability for inventory compliance.
  • On-Call availability. Must be able to report within 1 hour.
  • Able to meet short notice travel requirements.
  • Able to meet short or no notice overtime requirements
  • Ability to lift objects up to 50 pounds, with or without reasonable accommodation.
  • Able to work any shift and overtime when needed.

Qualifications:

  • High School Diploma or equivalent and a minimum of 4 years of prior relevant experience or 2 years post-Secondary/Associates Degree with 0 to 2 years of prior related experience
  • Able to obtain and maintain a Secret Clearance which requires U.S. citizenship.

Preferred Additional Skills:

  • Experience in aircraft.
  • Strong organizational skills and attention to detail.
  • Ability to work effectively as part of a team and independently.
  • Excellent communication skills to liaise with engineers, customers, and other maintenance staff.

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

Employment Type: Full-Time