ZipRecruiter

Log In

1

Support Manager Jobs in Russell, KS (NOW HIRING)

Sonic Drive-In

Assistant Manager

Russell, KS · On-site

You will also be involved in training and supporting other employees to ensure we provide quality ... Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops * Directs ...

Sevita

Case Manager

Great Bend, KS · On-site

$18 - $23.25/hr

Our extraordinary team offers innovative, quality services and support that lead to growth and new ... Communicates effectively with internal case manager * Performs other related duties and activities ...

Wenspok Companies

Wendy's Shift Manager

Hays, KS · On-site

$15/hr

Support: Hands-on training, mentorship, and defined career paths What You'll Do * Lead and motivate ... Manage food safety, inventory, and labor efficiency Minimum Qualifications * At least 18 years of ...

Wendy's

Wendy's Shift Manager

Hays, KS · On-site

$15/hr

Support: Hands-on training, mentorship, and defined career paths What You'll Do * Lead and motivate ... Manage food safety, inventory, and labor efficiency Minimum Qualifications * At least 18 years of ...

Wendy's

Wendy's Shift Manager

Hays, KS · On-site

$15/hr

Support: Hands-on training, mentorship, and defined career paths What You'll Do * Lead and motivate ... Manage food safety, inventory, and labor efficiency Minimum Qualifications * At least 18 years of ...

Wenspok Companies

Wendy's Shift Manager

Hays, KS · On-site

$15/hr

Support: Hands-on training, mentorship, and defined career paths What You'll Do * Lead and motivate ... Manage food safety, inventory, and labor efficiency Minimum Qualifications * At least 18 years of ...

Jdgroupnam

Store Manager 632

Great Bend, KS · On-site

$15 - $19.50/hr

The Store Manager consistently communicates with the District Sales Manager and the Store Support Center to drive initiatives and business growth. Represents the company's brand in appearance ...

Hibbett Sports

Store Manager 632

Great Bend, KS · On-site

$15 - $19.50/hr

The Store Manager consistently communicates with the District Sales Manager and the Store Support Center to drive initiatives and business growth. Represents the company's brand in appearance ...

Walgreens

Pharmacy Operations Manager

Great Bend, KS · On-site

Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. * Communicates prescription errors to the ...

AutoZone

Part Sales Manager - Full Time

Great Bend, KS · On-site

$14.75 - $18/hr

Through operational oversight and team development, store management supports AutoZone's mission of providing trusted automotive solutions. As a Parts Sales Manager, where you'll play a key role in ...

previous pagenext page

Showing results 21-40

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Russell, KS

Support Manager information

See Russell, KS salary details

$18.1K

$54.6K

$97.2K

How much do support manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for support manager in Russell, KS is $54,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,700.00 and $73,100.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Russell, KS are hiring for Support Manager jobs?

Cities near Russell, KS with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Russell, KS as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,552 per year, or $26.2 per hour.

Assistant Manager

Sonic Drive-In

Russell, KS • On-site

Full-time

Re-posted 24 days ago

Sonic Drive-In rating

4.7

Company rating: 4.7 out of 10

Based on 1,626 frontline employees who took The Breakroom Quiz

80th of 106 rated fast food restaurants

Job description

Description:
There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform.
Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. You'll assist the drive-in restaurant's General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC.
Basic job duties for the drive-in restaurant's Assistant Manager include:
  • Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
  • Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
  • Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
  • Performs restaurant opening and/or closing duties
  • Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
  • Completes weekly inventory as needed
  • Assists in administrative duties including maintaining files, records and all required documentation
  • Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
  • Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

SONIC Drive-In Assistant Manager Requirements:
  • Ability to work irregular hours, nights, weekends and holidays
  • General knowledge and understanding of the restaurant industry or retail operations required
  • Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision
  • Effective communication skills; basic math, reading and computer skills
  • Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
  • Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Additional SONIC Drive-In Assistant Manager Qualifications...
  • Friendly and smiling faces that enjoy providing courteous food service to our guests!
  • Professional individuals who value people and demonstrate respect for others!
  • A team player willing to meet and exceed drive-in goals and objectives.
  • Strong leadership skills with the ability to motivate and lead team members.
  • Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.

Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee's knees, cruisin' . . . you get the picture! It's downright sensational!!
All that's missing is you, so APPLY TODAY!
SONIC and its independent franchise owners are Equal Opportunity Employers.

What Sonic Drive-In employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply