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Support Manager Jobs in Robinson, IL (NOW HIRING)

TEAM Wireless

Store Manager

Robinson, IL · On-site

$60 - $150/hr

Store Manager TEAM Wireless, a Verizon Authorized Retailer Full-Time Competitive Earnings Potential ... TEAM is pleased to offer a comprehensive benefits package designed to support the health, financial ...

Arby's

General Manager

Vincennes, IN

As a handson leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant. Responsibilities The General Manager is the strategic leader of the ...

MasTec Inc

Project Manager

Sullivan, IN

$130K - $150K/yr

Communicates support requirements, to staff accurately and in a timely manner. * Provides project status reports on overall project performance to the Senior Project Manager on agreed upon frequency ...

MasTec Inc

Project Manager

Sullivan, IN

$130K - $150K/yr

Communicates support requirements, to staff accurately and in a timely manner. * Provides project status reports on overall project performance to the Senior Project Manager on agreed upon frequency ...

MasTec Inc

Project Manager

Sullivan, IN · On-site

$130K - $150K/yr

Communicates support requirements, to staff accurately and in a timely manner. * Provides project status reports on overall project performance to the Senior Project Manager on agreed upon frequency ...

MasTec Inc

Project Manager

Sullivan, IN · On-site

$130K - $150K/yr

Communicates support requirements, to staff accurately and in a timely manner. * Provides project status reports on overall project performance to the Senior Project Manager on agreed upon frequency ...

Rural King

Assistant Manager

Vincennes, IN · On-site

$45K - $63K/yr

The Assistant Store Manager is a key leader responsible for coaching and developing associates ... Support scheduling, labor planning, inventory accuracy, cash handling, shrink reduction, and loss ...

MasTec Inc

Project Manager

Sullivan, IN · On-site

$130K - $150K/yr

Responsible for ensuring INTREN's tracking systems will support contract and reporting requirements ... Project Management Performance: * Manages day to day activities for all aspects of assigned ...

MasTec Inc

Project Manager

Sullivan, IN · On-site

$130K - $150K/yr

Communicates support requirements, to staff accurately and in a timely manner. * Provides project status reports on overall project performance to the Senior Project Manager on agreed upon frequency ...

MasTec Inc

Project Manager

Sullivan, IN · On-site

$130K - $150K/yr

Communicates support requirements, to staff accurately and in a timely manner. * Provides project status reports on overall project performance to the Senior Project Manager on agreed upon frequency ...

Rural King

Assistant Manager

Vincennes, IN · On-site

The Assistant Store Manager is a key leader responsible for coaching and developing associates ... Support scheduling, labor planning, inventory accuracy, cash handling, shrink reduction, and loss ...

Arby's

General Manager

Vincennes, IN · On-site

As a handson leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant. Responsibilities The General Manager is the strategic leader of the ...

MasTec Inc

Project Manager

Sullivan, IN

$130K - $150K/yr

Communicates support requirements, to staff accurately and in a timely manner. * Provides project status reports on overall project performance to the Senior Project Manager on agreed upon frequency ...

MasTec Inc

Project Manager

Sullivan, IN

$130K - $150K/yr

Communicates support requirements, to staff accurately and in a timely manner. * Provides project status reports on overall project performance to the Senior Project Manager on agreed upon frequency ...

MasTec Inc

Project Manager

Sullivan, IN · On-site

$130K - $150K/yr

Communicates support requirements, to staff accurately and in a timely manner. * Provides project status reports on overall project performance to the Senior Project Manager on agreed upon frequency ...

MasTec Inc

Project Manager

Sullivan, IN · On-site

$130K - $150K/yr

Communicates support requirements, to staff accurately and in a timely manner. * Provides project status reports on overall project performance to the Senior Project Manager on agreed upon frequency ...

Arby's

General Manager

Vincennes, IN · On-site

As a handson leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant. Responsibilities The General Manager is the strategic leader of the ...

Sheakley Workforce Staffing

Safety Manager

Sullivan, IN · On-site

$118 - $142/hr

Join an electrical contractor supporting a large-scale data center construction project. This is a ... The Project Safety Manager will serve as the lead onsite safety professional, providing direction ...

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Showing results 41-60

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Robinson, IL

Support Manager information

See Robinson, IL salary details

$22.2K

$67K

$119.4K

How much do support manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for support manager in Robinson, IL is $66,995.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $89,800.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Robinson, IL are hiring for Support Manager jobs?

Cities near Robinson, IL with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Robinson, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $66,995 per year, or $32.2 per hour.

Looking for school transportation support near

Wyndy LLC

Vincennes, IN • On-site

$36K - $43K/yr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

School Transportation Support is responsible for assisting with the transportation needs of students to and from school. Duties include ensuring the safe embarkation and disembarkation of students from vehicles, managing the loading and unloading of students, maintaining a clean and orderly bus or van, and following established routes and schedules. This role also involves monitoring student behavior during transportation, reporting any incidents or issues to appropriate personnel, and providing a positive and supportive environment for students. Must have a valid driver's license and demonstrate good communication and interpersonal skills.

Qualifications

  • A love of working with children
  • Excellent communication skills
  • Ability to follow directions
  • Passion for helping others

Apply