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Support Manager Jobs in Riverview, FL (NOW HIRING)

Alphabe Insight Inc

Customer Support Manager

Tampa, FL · On-site

$55K - $61K/yr

The Customer Support Manager will oversee daily customer service operations, ensuring high-quality support and timely resolution of client needs. This role requires a proactive and strategic leader ...

FloodGate Medical

Territory Manager- Texas 2

Tampa, FL · On-site

$180/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Clinical and Technical Support Manager, Application Engineer, CEO and CCO). * Experience working in a start-up environment or launching a game-changing medical product would be highly valued. * BS or ...

Envera Systems

Sales Support Administrator

Bradenton, FL · Hybrid

$19.75 - $24.25/hr

Monitor CRM data quality by updating contact records, account hierarchies, and custom objects while ... Support the preparation of customer proposals, RFP responses, and complex sales documentation while ...

Envera Systems

Sales Support Administrator

Bradenton, FL · On-site

$22 - $24/hr

Monitor CRM data quality by updating contact records, account hierarchies, and custom objects while ... Support the preparation of customer proposals, RFP responses, and complex sales documentation while ...

Envera Systems

Sales Support Administrator

Bradenton, FL · On-site

$22 - $24/hr

Monitor CRM data quality by updating contact records, account hierarchies, and custom objects while ... Support the preparation of customer proposals, RFP responses, and complex sales documentation while ...

Revel Staffing

IT Support Supervisor

Tampa, FL · Remote

$85K - $115K/hr

This is a hands-on leadership role for someone who combines strong healthcare IT knowledge with team management, training, and operational support experience. The IT Support Supervisor will help ...

Lithia & Driveway

Sales Desk Manager

Tampa, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Rare Opportunity - Must have Prior Automotive Sales Desk Manager If you're a proven leader who ... We offer a comprehensive benefits package designed to support you and your family, including:

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Riverview, FL

Support Manager information

See Riverview, FL salary details

$20.1K

$60.6K

$107.9K

How much do support manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for support manager in Riverview, FL is $60,560.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $81,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are the most commonly searched types of Support jobs in Riverview, FL?

The most popular types of Support jobs in Riverview, FL are:

What cities near Riverview, FL are hiring for Support Manager jobs?

Cities near Riverview, FL with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Riverview, FL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $60,560 per year, or $29.1 per hour.

Customer Support Manager

Alphabe Insight Inc

Tampa, FL • On-site

$55K - $61K/yr

Full-time

Re-posted 11 days ago

Job description

Company Description
Next Coms Talk is a forward-thinking communications company dedicated to delivering exceptional customer experiences and seamless support solutions. We combine innovation, service excellence, and a people-first culture to create an environment where talent thrives. As we continue growing, we are seeking a dedicated Customer Support Manager to elevate our service operations and lead with impact.
Job Description
Job Description
The Customer Support Manager will oversee daily customer service operations, ensuring high-quality support and timely resolution of client needs. This role requires a proactive and strategic leader capable of driving service excellence, refining support processes, and empowering teams to deliver consistent results.
Responsibilities
  • Lead and manage the customer support team to ensure effective and efficient service delivery.
  • Implement and optimize customer service strategies, workflows, and best practices.
  • Monitor KPIs and service metrics to ensure performance standards are met or exceeded.
  • Handle escalated customer inquiries with professionalism and sound decision-making.
  • Collaborate with internal departments to streamline communication and enhance the customer journey.
  • Train, mentor, and develop team members to strengthen skills and overall performance.
  • Prepare regular reports on customer feedback, service trends, and team progress.

Qualifications
Job Description
The Customer Support Manager will oversee daily customer service operations, ensuring high-quality support and timely resolution of client needs. This role requires a proactive and strategic leader capable of driving service excellence, refining support processes, and empowering teams to deliver consistent results.
Responsibilities
  • Lead and manage the customer support team to ensure effective and efficient service delivery.
  • Implement and optimize customer service strategies, workflows, and best practices.
  • Monitor KPIs and service metrics to ensure performance standards are met or exceeded.
  • Handle escalated customer inquiries with professionalism and sound decision-making.
  • Collaborate with internal departments to streamline communication and enhance the customer journey.
  • Train, mentor, and develop team members to strengthen skills and overall performance.
  • Prepare regular reports on customer feedback, service trends, and team progress.

Qualifications
  • Strong leadership and communication skills with the ability to guide and motivate teams.
  • Excellent problem-solving abilities and a customer-centric mindset.
  • Solid organizational skills with attention to detail and process improvement.
  • Ability to work effectively in a fast-paced, collaborative environment.
  • Proficiency in support systems, ticketing processes, and performance tracking tools.

Additional Information
Benefits
  • Competitive salary range of $55,000 - $61,000
  • Opportunities for career growth and professional development
  • Supportive and dynamic work environment
  • Job Type: Full-time
  • Skill-building and advancement opportunities within a growing company

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