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Support Manager Jobs in Raymore, MO (NOW HIRING)

Sysco

Product Support Advisor

Olathe, KS · On-site

$70K - $90K/yr

Responsible for managing and supporting the implementation of corporate category strategies and initiatives within operation company. Supports operation sales staff with product assortment updates ...

Xylem

Supervisor, Operations Support

Kansas City, MO

Time & Attendance Management, Recruiting, Team Development & Effectiveness, & Employee Engagement ... Operational support management; autonomy to make decisions that impact divisional/department span ...

PureCars

Product Support Analyst

Kansas City, MO · On-site +1

The Product Support Analyst will report to the Senior Product Support Manager Product Support Analyst - What You'll Do: * Work on our product team, spending about half of your time triaging and ...

GO Project

Platform Support Specialist

Kansas City, MO · On-site

Identify and communicate trending issues to the Support Manager Field Team * Ongoing support of the CarePortal field team to improve their effectiveness * Support Implementing Partners and Agencies ...

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Showing results 21-40

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Raymore, MO

Support Manager information

See Raymore, MO salary details

$22.6K

$68.2K

$121.5K

How much do support manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for support manager in Raymore, MO is $68,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $91,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What are the most commonly searched types of Support jobs in Raymore, MO? The most popular types of Support jobs in Raymore, MO are:
What cities near Raymore, MO are hiring for Support Manager jobs? Cities near Raymore, MO with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Raymore, MO as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $68,193 per year, or $32.8 per hour.

Technical Solution and Aftermarket Support Manager

Weber Food Technology

Kansas City, MO • On-site

Full-time

Posted 19 days ago

Job description

Job Title:
Solution Support Manager - Deli
Department:
Aftermarket
Reports to:
Director of Deli Operations
Supervisory Responsibilities:
None
Position Summary
Lead the Aftermarket Solutions Support function by managing a team and overseeing key account support, solution delivery, and customer experience initiatives through the Guardian Program, parts, and modification channels. This role focuses on delivering innovative, customer-centric solutions and continuously improving operational efficiency.
Duties and Responsibilities
  • Manage aftermarket account strategy and execution across assigned customer base.
  • Build and maintain strategic relationships with key accounts and stakeholders.
  • Oversee the creation and implementation of plant-specific service plans.
  • Drive adoption and sales of Weber Inc.'s Guardian Program; ensure high-quality quoting and proposal delivery.
  • Collaborate with cross-functional departments such as Sales, Service, Engineering, and Product Management.
  • Build and execute Guardian Plans.
  • Lead process improvements related to optimization audits and service delivery.
  • Maintain accurate and timely account data in Salesforce CRM; ensure team compliance.
  • Monitor and ensure team achievement of Aftermarket revenue and performance targets.
  • Provide regular reporting on key metrics, trends, and opportunities for growth.
  • Lead or support key projects as assigned by the Director of Operations.
  • Duties as assigned

Required Skills and Abilities
  • Strong leadership, mentoring, and team development skills.
  • Proven ability to manage customer expectations and deliver technical solutions.
  • High emotional intelligence with excellent interpersonal and communication skills.
  • Technical aptitude in capital equipment and industrial services.
  • Ability to read technical documents and translate them into actionable plans.
  • Competent in Microsoft Office and Salesforce (or comparable CRM).

Education and Experience
  • Bachelor's Degree in related field preferred.
  • 5+ years of experience in aftermarket services, technical sales, or capital equipment support.
  • 3+ years of technical service experience with capital equipment.
  • Proven experience in managing complex customer relationships and projects.
  • Preferred protein plant experience, SAP, planning and vendor management.

Other Requirements
  • Must have a valid and unrestricted driver's license. Real ID-compliant driver's license or other TSA approved alternative form of identification required for travel.
  • Valid U.S. passport or have the ability to obtain one.
  • Must have the ability to frequently travel within North America and Germany

Position Type:
Full Time
Classification:
Exempt
Travel Requirements:
Minimum 50%
Behavior Standard
Maintain a positive work atmosphere by acting and communicating in a respectful manner to get along with customers, co-workers and management. Always strive to provide the Perfect Portion.

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