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Support Manager Jobs in Providence, RI (NOW HIRING)

Level99 Entertainment

Support

Providence, RI ยท On-site

$16.25 - $21.50/hr

OVERVIEW The Support/Expeditor is organized, detail oriented, and energetic, with a connection to ... Previous BOH management or line experience * FOH management experience a plus * Must be 18 or older

Level99 Entertainment

Support

Providence, RI

$16.25 - $21.50/hr

OVERVIEW The Support/Expeditor is organized, detail oriented, and energetic, with a connection to ... Previous BOH management or line experience * FOH management experience a plus * Must be 18 or older

Candela Cucina

Support

New Bedford, MA ยท On-site

Handle guests' complaints by listening to their concerns, always informing a manager, and resolving ... Growth opportunities A Support role is responsible for serving our guests, and our team with ...

Candela Cucina

Support

New Bedford, MA ยท On-site

$6.75/hr

As a member of our Support team, you will create memorable guest experiences by ensuring guests and ... Handle guests' complaints by listening to their concerns, always informing a manager, and resolving ...

SAIC

Logistics Support

Middletown, RI

Logistics Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None ... management activities. * Performs a combination of manual and clerical shipping and receiving ...

SAIC

Logistics Support

Middletown, RI ยท On-site

Description SAIC is seeking Logistics Support in Middletown, RI . * Plans, develops and implements ... management activities. * Performs a combination of manual and clerical shipping and receiving ...

Ariston Group

SALES SUPPORT

Providence, RI ยท On-site

$19.25 - $26.25/hr

Communicate with the Regional Sales Managers to gain understanding of their sales plans and customers with an overall goal of increasing proactive support levels. * Ownership of customer relationship ...

Home Depot

Store Support

North Kingstown, RI ยท On-site

$17 - $19/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Bellingham, MA ยท On-site

$15.50 - $19.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Johnston, RI ยท On-site

$17 - $19/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

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Showing results 41-60

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Providence, RI

Support Manager information

See Providence, RI salary details

$22.7K

$68.4K

$121.9K

How much do support manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for support manager in Providence, RI is $68,421.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $91,700.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Providence, RI?

The most popular types of Support jobs in Providence, RI are:

What job categories do people searching Support Manager jobs in Providence, RI look for?

The top searched job categories for Support Manager jobs in Providence, RI are:

What cities near Providence, RI are hiring for Support Manager jobs?

Cities near Providence, RI with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Providence, RI as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $68,593 per year, or $33 per hour.