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Support Manager Jobs in Nimitz, WV (NOW HIRING)

Event Support (Seasonal)

Glen Jean, WV ยท On-site

$12.75 - $17.25/hr

Strong time management and prioritization skills and ability to work independently. * Willing to become a registered Scouting America member (includes background screening) * Comfortable using ...

Hotel Sales/Revenue Manager

Princeton, WV

$51K - $69K/yr

Multiple Hotel Sales Manager Job Summary We're looking for an active customer-focused team player ... Supports the director of sales and marketing in preparing the department budget as well as the ...

Hotel Sales/Revenue Manager

Princeton, WV ยท On-site

$51K - $69K/yr

Multiple Hotel Sales Manager Job Summary We're looking for an active customer-focused team player ... Supports the director of sales and marketing in preparing the department budget as well as the ...

Hotel Sales/Revenue Manager

Princeton, WV

$51K - $69K/yr

Multiple Hotel Sales Manager Job Summary We're looking for an active customer-focused team player ... Supports the director of sales and marketing in preparing the department budget as well as the ...

Annual Performance Reviews Charter Foods a franchisee of leading brands in the Food & Beverage industry, is seeking a Shift Manager / Hourly Manager to support the Management Team in running great ...

Annual Performance Reviews Charter Foods a franchisee of leading brands in the Food & Beverage industry, is seeking a Shift Manager / Hourly Manager to support the Management Team in running great ...

Annual Performance Reviews Charter Foods a franchisee of leading brands in the Food & Beverage industry, is seeking a Shift Manager / Hourly Manager to support the Management Team in running great ...

Annual Performance Reviews Charter Foods a franchisee of leading brands in the Food & Beverage industry, is seeking a Shift Manager / Hourly Manager to support the Management Team in running great ...

Annual Performance Reviews Charter Foods a franchisee of leading brands in the Food & Beverage industry, is seeking a Shift Manager / Hourly Manager to support the Management Team in running great ...

Annual Performance Reviews Charter Foods a franchisee of leading brands in the Food & Beverage industry, is seeking a Shift Manager / Hourly Manager to support the Management Team in running great ...

Annual Performance Reviews Charter Foods a franchisee of leading brands in the Food & Beverage industry, is seeking a Shift Manager / Hourly Manager to support the Management Team in running great ...

Annual Performance Reviews Charter Foods a franchisee of leading brands in the Food & Beverage industry, is seeking a Shift Manager / Hourly Manager to support the Management Team in running great ...

Showing results 41-60

Support Manager information

See Nimitz, WV salary details

$18.6K

$56.2K

$100.2K

How much do support manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for support manager in Nimitz, WV is $56,204.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,800.00 and $75,300.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Nimitz, WV are hiring for Support Manager jobs?

Cities near Nimitz, WV with the most Support Manager job openings:

Infographic showing various Support Manager job openings in Nimitz, WV as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,204 per year, or $27 per hour.

Surgical Assistant Support

Mountain State Oral & Facial Surgery

Princeton, WV โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


Job description

Our company has been a prominent provider specializing in oral and maxillofacial surgery throughout the state of West Virginia for over 25 years with recent expansion into the Kentucky and Virginia regions. Our mission is to provide an excellent and optimal patient experience in our state-of-the-art facilities. Our skilled surgeons utilize advanced oral and facial surgical techniques to deliver exceptional care. As an employer, we are focused on always striving to create a best-in-class experience for the entirety of our employees’ career from application to retirement. We seek team-oriented individuals with a desire to grow and develop within our progressing organization.

Not only do we offer competitive wages, but we also offer a significant benefits package which includes zero premium deduction medical/dental/vision insurance options, employer F.S.A./H.S.A. contributions, 401k with match, PTO, paid holidays, personal time, seasonal bonuses, company and partner discounts, employer-covered basic life insurance, voluntary benefits, wellness program, employee assistance program, and a weekday/daytime only schedule with short Fridays!

Position Summary: To provide support to doctors and assistants in a timely manner and assist with discharge of patients.

  • Stocks ice packs and makes bags for recovery rooms
  • Makes gauze and syringe packs for patients to take home
  • Does laundry, including the folding once cleaned and dried
  • Labels all autoclave bags and envelopes
  • Keeps forceps organized in rooms
  • Helps empty trash in each operatory and central before lunch and at end of each day
  • Helps clean operatory rooms between patients
  • Helps set up operatory for upcoming surgeries
  • Cleans recovery rooms in between patients
  • Performs x-rays as needed
  • Helps central answer post-op concern calls as needed
  • Assists with discharge of patients and safely assist patients to their escort’s automobile
  • Changes patients gauze before discharging
  • Provides support for ongoing surgeries
  • Assists with local anesthesia surgeries if trained
  • Assists central as needed with production of surgical trays
  • Completes calls backs of patients that SAS discharged
  • Logs call back of patients and last blood pressures in computer
  • Makes packets for front office when work is finished
  • Makes sure call backs are completed the same day as surgery
  • Responsible for all call backs for patients having surgery
  • Retrieves post op patients from rooms and helps recovery process to holding area
  • Maintains upmost confidentiality
  • Any duties required to maintain patient flow and any other extra duties office clinical manager assigns

Requirements

  • Excellent verbal and written communication skills
  • Excellent interpersonal skills
  • Excellent organizational skills
  • Must be detail-oriented
  • Must maintain professionalism at all times
  • Must maintain training/ continuing education requirements
  • Ability to function in fast paced and/ or stressful work environment
  • Must adhere to company policies and procedures and safety guidelines

Education and Experience:

  • High School Diploma or equivalent required
  • Certificate in dental assisting and/ or surgical assisting preferred

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid sick time
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Travel reimbursement
  • Vision insurance