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Support Manager Jobs in Murphy, NC (NOW HIRING)

Five Below

Support Lead Part Time

Ellijay, GA · On-site

As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team.The Support Lead is part of the management team ...

Five Below

Support Lead Part Time

Ellijay, GA · On-site

As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team ...

ABB

Utility Sales Support

Athens, TN · Remote

$17.75 - $23.25/hr

ABB Installation Products Division (formerly Thomas & Betts), helps manage the connection ... Health Advocate support resources for mental/behavioral health, general health navigation and ...

Five Below

Support Lead Part Time

Maryville, TN · On-site

Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the ...

Five Below

Support Lead Part Time

Athens, TN · On-site

$11.50/hr

Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. * Supports ...

Five Below

Support Lead Part Time

Athens, TN · On-site

$11.50/hr

Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. * Supports ...

TNBR Careers

Finance/HR Support Associate

Athens, TN · On-site

$35K - $43K/yr

Financial Aid/Human Resources Support Associate Employee Classification: Staff Non Exempt ... Ability to work independently and manage multiple tasks. This position requires travel to all TCAT ...

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Showing results 21-40

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Murphy, NC

Support Manager information

See Murphy, NC salary details

$19.8K

$59.8K

$106.5K

How much do support manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for support manager in Murphy, NC is $59,755.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $80,100.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Murphy, NC?

The most popular types of Support jobs in Murphy, NC are:

What cities near Murphy, NC are hiring for Support Manager jobs?

Cities near Murphy, NC with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Murphy, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,755 per year, or $28.7 per hour.

Periodic Direct Support Professional (DSP)

Community Based Care

Robbinsville, NC • On-site

$13.50 - $16.25/hr

Full-time

Re-posted 15 days ago

Job description

Overview
DSP $1000 Signing Bonus
Full time
DSPs play an important part in helping the people we serve live their best lives with meaning and dignity. DSPs are representatives of Amivie and are expected to create and maintain professional, positive, and nurturing relationships with person served and established support systems. It's important that DSPs must be comfortable and willing to be a vital part of providing individualized care to those we serve.
DSPs provide direct care, skill building support, and offer opportunities to individuals diagnosed with Intellectual Disabilities or Developmental Disabilities, mental health and/or substance abuse in the following areas; motor skills, communication skills, socialization skills, personal self-care or activities of daily living (ADLs), adaptive behaviors, and the execution of planned active treatment goals, electronic documentation, medication management, feeding/meal preparation, and interaction with individuals .
Responsibilities
  • Assist the individuals with goal completion as documented in the individualized support plan.
  • Provide assistance with Activities of Daily Living (ADLs); (i.e. bathing, grooming, brushing teeth, toileting, feeding, preparing meals, etc.) based on individual needs/person centered plan.
  • Safely transport Individual(s) in company or personally owned vehicles.
  • Accompany the Individual(s) as needed to community integration activities.
  • Complete all required documentation in the electronic health record (EHR) timely.
  • Actively engage with Individual(s) in their home and community
  • Uphold, respect, and advocate for Individual rights at all times.
  • Ensure compliance with HIPAA regulations and maintain the confidentiality and privacy of Individual information at all times.
  • Adhere to company policies and core values to foster a professional and supportive environment.
  • Establish and uphold appropriate professional boundaries in all interactions, ensuring that relationships remain ethical, objective, and focused on individual and organization goals.
  • DSP's are mandated reporters and legally required to immediately report any suspicion of abuse, neglect or exploitation.
  • Administer prescribed medication(s) upon completion of training.
  • Must be proficient with technology.
  • Must remain awake and alert for the duration of all shifts.
  • Must be able to perform physical demands of the position (i.e. lifting, transfers).
  • Other duties as assigned.

Qualifications
  • Minimum of High School Diploma or GED (General Equivalency Diploma)
  • Must be at least 18 years old
  • Valid driver's license in good standing
  • Must have reliable transportation
  • Must successfully complete all background checks
  • Must successfully complete health screening (TB screening)
    • (may vary based on State/Programing requirements)
Community Based Care logo

About Community Based Care

Sourced by ZipRecruiter

Community Based Care (CBC) is a statewide child welfare reform initiative launched by the Florida Department of Children and Families (DCF). Rather than relying solely on DCF caseworkers, CBC contracts with local, nonprofit “lead agencies” (19 across Florida) to manage all aspects of foster care and related child protection services in their regions. These lead agencies (e.g. ChildNet in Broward/Palm Beach, Children’s Network of Hillsborough in Circuit 13, Family Support Services in Jacksonville) are embedded in their communities, responsible for intake, placement, therapy, adoption, prevention, and performance reporting. The goal is safer, more accountable, locally‑tailored child welfare services and permanent family outcomes.

Industry

Health care and social assistance

Company size

51 - 200 Employees

Headquarters location

Raleigh, NC, US

Year founded

2015

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