Support Manager Jobs in Kyle, TX (NOW HIRING)

WHO WE ARE:
Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St, Austin, TX in the RESEA department.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
WHO YOU ARE:
You are a collaborative and engaged leader who will oversee the Reemployment Support Team and partner with Boards to provide and facilitate reemployment services under the Reemployment Services and Eligibility Assessment (RESEA) program. You enjoy working closely with customers and are a self-starter who thrives in an environment where priorities can shift rapidly. If you are looking for a rewarding opportunity to help Texans get back to work, we encourage you to apply.
WHAT YOU WILL DO:
The Manager II performs moderately complex (journey-level) managerial work administering the daily operations and activities of a business function, division, or department. Works under general supervision, with limited latitude for the use of initiative and independent judgment.
YOU WILL BE TRUSTED TO:
- Manage day-to-day activities of the reemployment support team.
- Organize assigned RESEA staff to align with workload demands, fill vacancies, sustain operations and operate within the RESEA budget.
- Coach, counsel, and mentor direct reports
- Provide training, develop and conduct presentations and/or demonstrations for UI claimants and staff.
- Enhance program effectiveness by developing and recommending service delivery guidelines, providing expert guidance on reemployment support team issues, and implementing action plans for operational improvement.
- Gathers information on team accomplishments and reports metrics for inclusion on the RESEA Dashboard
- Represent the department and TWC at meetings, conferences, seminars, and serve on committees.
- Perform related work as needed.
YOU QUALIFY WITH:
-Three years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency, six months of which must have been in an administrative management or supervisory capacity.
-Relevant academic credits may be applied toward experience qualifications for this position.
YOU ARE A GREAT FIT WITH:
- Knowledge of local, state, and federal laws and regulations relevant to program areas and of the principles and practices of public administration and management.
- Experience with policy development.
- Exceptional verbal and written communications skills.
- Experience managing complex projects simultaneously, meeting deadlines, and effectively prioritizing tasks.
- Exceptional leadership, facilitation, and coordination skills.
- Ability to quickly learn complex new content and adapt to changing priorities.
- Ability to identify problems, evaluate alternatives, and implement effective solutions.
- Ability to multi-task and deliver high quality work with great attention to detail and accuracy.
- Ability to establish goals and objectives.
- Experience supervising the work of others.
YOU GAIN:
- A Family Friendly Certified Workplace.
- Competitive salary: $6,500.00/month
- Defined Retirement Benefit Plan
- Optional 401(k) and 457 accounts
- Medical Insurance
- Paid time off, including time for vacation, sick and family care leave
- Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.
Duty involves up to 20% travel within the state of Texas.
VETERANS:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf
HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.