ZipRecruiter

Log In

1

Support Manager Jobs in Hampton, AR (NOW HIRING)

Home Depot

Store Support

El Dorado, AR · On-site

$13.25 - $16.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

El Dorado, AR · On-site

$13.25 - $16.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

L3 Harris

Inventory Management Support C

Camden, AR · On-site

Job Title: Inventory Management Support C Job Code: 37287 Job Location: Camden, AR Job Schedule: 4/10: Employees work 10 hour days, 4 days a week L3Harris Technologies is currently seeking an ...

L3HHCM20

Inventory Management Support B

Camden, AR · On-site

Job Title : Inventory Management Support B Job Code: 40895 Job Location: Camden, AR Job Schedule: 4/10: Employees work 10 hour days, 4 days a week L3Harris Technologies is currently seeking an ...

L3HHCM20

Security Administrative Support D

Camden, AR · On-site

Manage ENOVY approvals and provide visit support as required. * Assist the security team with compliance area reviews and self-inspections. * Administer and support the site security awareness ...

L3HHCM20

Inventory Management Support C

Camden, AR · On-site

$15 - $19/hr

Job Title: Inventory Management Support C Job Code: 37287 Job Location: Camden, AR Job Schedule: 4/10: Employees work 10 hour days, 4 days a week L3Harris Technologies is currently seeking an ...

L3 Harris

Inventory Management Support B

Camden, AR · On-site

$15 - $19/hr

Inventory Management Support B Job Code: 40895 Job Location: Camden, AR Job Schedule: 4/10: Employees work 10 hour days, 4 days a week L3Harris Technologies is currently seeking an Inventory Material ...

Murphy USA

Maint Support Agent I

El Dorado, AR · On-site

$16.75 - $22.25/hr

Maint Support Agent I | Murphy Oil USA As a Maintenance Support Agent, you will be responsible for ... You may need to connect with repair vendors and Murphy store managers to understand and resolve ...

New

Murphy USA

Maint Support Agent I

El Dorado, AR · On-site

$16.75 - $22.25/hr

GENERAL DESCRIPTION OF POSITION As a Maintenance Support Agent, you will be responsible for ... You may need to connect with repair vendors and Murphy store managers to understand and resolve ...

New

ABB

Strategic Segment Proposal Engineer

AR · Remote

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for developing Technical & Commercial Proposals for ABB Electrification's focused industry segments (data ...

next page

Showing results 1-20

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Hampton, AR

Support Manager information

See Hampton, AR salary details

$19.6K

$59.2K

$105.6K

How much do support manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for support manager in Hampton, AR is $59,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $79,400.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Hampton, AR are hiring for Support Manager jobs?

Cities near Hampton, AR with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Hampton, AR as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,245 per year, or $28.5 per hour.

Desktop Support in East Camden, Arkansas

Desktop & Depot Support

East Camden, AR • On-site

$17 - $25/hr

Full-time

Medical, Retirement

Re-posted 8 days ago

Job description

Description:

Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!


Opportunity:


Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in East Camden, Arkansas. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:

  • Provide Workstation Software Break Fix support
  • IMAC – PC Install, Moves, Adds and Changes
  • Image Loads
  • Asset Recovery
  • Asset tagging
  • Printer Support
  • Client Center (Tech Bar) Support
  • IT Service Management Updates
  • Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned

Qualifications:

  • Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires
  • Knowledge of PC Imaging
  • Experience with change management and incident management
  • Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe

Preferred Qualifications:

  • Certified Dell Technician
  • Expertise in Inventory Control
Requirements:
  • Must be within driving distance of East Camden, Arkansas, and willing to work onsite
  • Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
  • Must be able to lift up to 40 lbs
  • Must be able to stand or walk for extended periods of time
  • Must be able to walk up and down stairs or ramps
  • Must be able to kneel and work under desks or in confined spaces
  • This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes

What is Important to Us:

  • You are an excellent communicator in writing and speaking.
  • You have the ability to work independently but also value teamwork.
  • Your problem-solving skills are excellent.
  • You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
  • You seek a community of virtue-centered co-workers and clients.

What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.


More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https://vso-inc.com/careers