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Support Manager Jobs in Grande Prairie, AB (NOW HIRING)

A&W Canada

Restaurant Manager

Grande Prairie, AB · On-site

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Spending time every shift on the floor supporting and working with employees * Ensuring all food ...

A&W Canada

Restaurant Manager

Grande Prairie, AB · On-site

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Spending time every shift on the floor supporting and working with employees * Ensuring all food ...

QE Home

Store Manager

Grande Prairie, AB · On-site

As aStore Manager, you'llbe at the heart of our operations;guiding your team, driving sales, and ... Online training program and leadership development support. * Receive a free set of sheets upon ...

QE Home

Store Manager

Grande Prairie, AB · On-site

As a Store Manager , you'll be at the heart of our operations; guiding your team, driving sales ... Online training program and leadership development support. * Receive a free set of sheets upon ...

A&W Canada

Assistant Manager

Grande Prairie, AB · On-site

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Spending time every shift on the floor supporting and working with employees * Ensuring all food ...

A&W Canada

Assistant Manager

Grande Prairie, AB · On-site

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Spending time every shift on the floor supporting and working with employees * Ensuring all food ...

A&W Canada

Assistant Manager

Clairmont, AB · On-site

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Spending time every shift on the floor supporting and working with employees * Ensuring all food ...

A&W Canada

Assistant Manager

Grande Prairie, AB · On-site

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Spending time every shift on the floor supporting and working with employees * Ensuring all food ...

A&W Canada

Assistant Manager

Clairmont, AB · On-site

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Spending time every shift on the floor supporting and working with employees * Ensuring all food ...

A&W Canada

Assistant Manager

Grande Prairie, AB · On-site

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Spending time every shift on the floor supporting and working with employees * Ensuring all food ...

A&W Canada

Assistant Manager

Grande Prairie, AB · On-site

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Spending time every shift on the floor supporting and working with employees * Ensuring all food ...

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Showing results 21-40

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Grande Prairie, AB

Support Manager information

See Grande Prairie, AB salary details

$23.5K

$50.6K

$89.5K

How much do support manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for support manager in Grande Prairie, AB is $50,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $55,500.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Grande Prairie, AB are hiring for Support Manager jobs?

Cities near Grande Prairie, AB with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Grande Prairie, AB as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, 1% Temporary, and 6% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $50,553 per year, or $24.3 per hour.

Restaurant Manager

A&W Canada

Grande Prairie, AB • On-site

Full-time

Re-posted 6 days ago

Job description

Be part of a mature, fun leadership team and excel your career with A&W!

A&W takes pride in offering our employees a working environment that is based on respect and listening. Everyone's efforts and results are recognized and celebrated. We are looking for a fun and experienced leader who loves A&W as much as they love leading a diverse team from their local community!


The Restaurant Manager/Assistant Manager duties include, but are not limited to:

  • Managing the staff to help maintain and achieve restaurant targets and standards
  • Monitoring and controlling labour costs and food costs
  • Working as a team with co-workers to achieve service times
  • Coaching the staff to provide excellent customer service representative of the A&W brand 
  • Spending time every shift on the floor supporting and working with employees
  • Ensuring all food safety regulations are followed
  • Hiring, retaining, and terminating employees
  • Assisting with inventory management 
  • Other duties which involve the day to day operation of a fast food restaurant


Working Conditions:

  • Working in a fast-paced environment
  • Working in a diverse environment with many different personalities and attitudes
  • Working together as partners, as a cohesive unit with co-workers
  • Working with hot products and equipment
  • Working with cleaning materials and chemicals 
  • Working in a noisy environment
  • Working with sharp objects (knives, slicers, etc.)
  • Use of portable or step ladder may be required 

Physical Requirements:

  • This position requires the employee to stand for an extended period of time (up to 8 hours)
  • Occasionally must lift heavy boxes when dealing with product inventory (max 50 lbs.)
  • Engaging in repetitive tasks such as preparing/assembling orders and products and regular cleaning of restaurant facility
  • Must always be mentally alert to ensure the safety of yourself, co-workers, and guests at all times 
  • Maintaining good personal hygiene and appropriate uniform 
  • Having the capacity to handle stressful situations

Why work at A&W?

  • We pride ourselves on our food. We're on a journey to source simple, great-tasting ingredients, farmed with care.
  • Good food makes good food, but there is more to our story than that. We're all about doing the right thing. From using compostable packaging to fundraising to support Canadians living with Multiple Sclerosis, we strive to make a positive impact in our community. 
  • We know you've got a life outside of work. That's why we offer flexible schedules so you can work as much or as little as you need.
  • You'll gain the skills that pay the bills. A career with us will give you great communication skills, valuable customer service prowess, experience working on a team, the ability to thrive under pressure, and the chance to cook some of the best-tasting food in Canada.
  • We pay a competitive wage.
  • As a big business with a small business culture, we pride ourselves in keeping a healthy buzz of excitement and innovation in the air. To keep this spirit of change making front and centre, we follow a set of guidelines we call our Climate Goals. They're one part of the secret sauce that makes A&W such an awesome place to work. We can't wait to tell you all about them.

Requirements

Eligible to work in Canada


Company Information

Working with A&W is more than just sharing a love of great burgers. By joining our team you'll be on the front lines, helping us change the fast food landscape. From eliminating plastic straws, to root beer made with natural cane sugar and all-natural flavours, to being the first national restaurant chain in Canada to offer the plant-based Beyond Meat Burger, we've never been the kind of company to sit back and wait for change to happen. For us, it's all about doing the right thing for our food, people, community, and environment.

Job applicants responding to this posting may be applying to an A&W restaurant independently owned and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.

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