The Franchise Training and Support positionwill be responsible for managing new franchisee onboarding, training & implementing and integrating with the system all regularly scheduled communications ...
The Franchise Training and Support positionwill be responsible for managing new franchisee onboarding, training & implementing and integrating with the system all regularly scheduled communications ...
JOB REQUISITION Talent Manager (Administrative & Customer Support) LOCATION UT SALT LAKE CITY Job Summary Our Talent Managers work in a team environment and have responsibility for negotiating and ...
JOB REQUISITION Talent Manager (Administrative & Customer Support) LOCATION UT SALT LAKE CITY Job Summary Our Talent Managers work in a team environment and have responsibility for negotiating and ...
JOB REQUISITION Talent Manager (Administrative & Customer Support) LOCATION UT SALT LAKE CITY Job Summary Our Talent Managers work in a team environment and have responsibility for negotiating and ...
JOB REQUISITION Talent Manager (Administrative & Customer Support) LOCATION UT SALT LAKE CITY Job Summary Our Talent Managers work in a team environment and have responsibility for negotiating and ...
Be Seen First
Operations Support
South Jordan, UT · On-site
$17/hr
Project management capabilities. * Strong critical thinking, organizational, and problem-solving ... Support the reconciling of unclaimed assets as needed-Work on assigned projects on an as-needed ...
Quick apply
Be Seen First
Operations Support
South Jordan, UT · On-site
$17/hr
Project management capabilities. * Strong critical thinking, organizational, and problem-solving ... Support the reconciling of unclaimed assets as needed-Work on assigned projects on an as-needed ...
Desktop Support
Salt Lake City, UT · On-site
$50K/yr
Service Desk VIP Support Engineer Location: Salt Lake City, UT 84116 (100% onsite) Max Salary: $50 ... Manage the resolution of all incidents and tickets in accordance with established SLA processes and ...
Quick apply
Desktop Support
Salt Lake City, UT · On-site
$50K/yr
Service Desk VIP Support Engineer Location: Salt Lake City, UT 84116 (100% onsite) Max Salary: $50 ... Manage the resolution of all incidents and tickets in accordance with established SLA processes and ...
Technical Support/ IT Support
South Jordan, UT · On-site
$20 - $25/hr
Title: IT Customer Support Location: South Jordan, UT 84095 Duration: 6-12 Months Pay Rate: $20-$25 ... Resolve issues or escalate appropriately while managing customer expectations. * Maintain composure ...
Quick apply
Technical Support/ IT Support
South Jordan, UT · On-site
$20 - $25/hr
Title: IT Customer Support Location: South Jordan, UT 84095 Duration: 6-12 Months Pay Rate: $20-$25 ... Resolve issues or escalate appropriately while managing customer expectations. * Maintain composure ...
Store Support
$14.25 - $17.75/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
$14.25 - $17.75/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Assists with managing the LOS communication plan to ensure users, stakeholders, and vendors are well-informed about new features and system updates * Assists in analyzing support records to identify ...
Assists with managing the LOS communication plan to ensure users, stakeholders, and vendors are well-informed about new features and system updates * Assists in analyzing support records to identify ...
Assists with managing the LOS communication plan to ensure users, stakeholders, and vendors are well-informed about new features and system updates * Assists in analyzing support records to identify ...
Assists with managing the LOS communication plan to ensure users, stakeholders, and vendors are well-informed about new features and system updates * Assists in analyzing support records to identify ...
Store Support
Riverdale, UT · On-site
$14.50 - $18.25/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Riverdale, UT · On-site
$14.50 - $18.25/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Centerville, UT · On-site
$14 - $17.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Centerville, UT · On-site
$14 - $17.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Ogden, UT · On-site
$14.75 - $18.25/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Ogden, UT · On-site
$14.75 - $18.25/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Riverton, UT · On-site
$14.50 - $18/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Riverton, UT · On-site
$14.50 - $18/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Sandy, UT · On-site
$14.25 - $17.75/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Sandy, UT · On-site
$14.25 - $17.75/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Sandy, UT · On-site
$14.25 - $17.75/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Sandy, UT · On-site
$14.25 - $17.75/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Sandy, UT · On-site
$14.25 - $17.75/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Sandy, UT · On-site
$14.25 - $17.75/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Riverton, UT · On-site
$14.50 - $18/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Riverton, UT · On-site
$14.50 - $18/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Ogden, UT · On-site
$14.75 - $18.25/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Ogden, UT · On-site
$14.75 - $18.25/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
West Jordan, UT · On-site
$14 - $17.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
West Jordan, UT · On-site
$14 - $17.50/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Riverdale, UT · On-site
$14.50 - $18.25/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Riverdale, UT · On-site
$14.50 - $18.25/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Support Manager information
See Bountiful, UT salary details
$21.2K - $29.7K
9% of jobs
$29.7K - $38.1K
15% of jobs
$39.1K is the 25th percentile. Wages below this are outliers.
$38.1K - $46.5K
14% of jobs
$46.5K - $55K
9% of jobs
The median wage is $59.2K / yr.
$55K - $63.4K
9% of jobs
$63.4K - $71.9K
10% of jobs
$71.9K - $80.3K
11% of jobs
$81K is the 75th percentile. Wages above this are outliers.
$80.3K - $88.7K
6% of jobs
$88.7K - $97.2K
14% of jobs
$97.2K - $105.6K
2% of jobs
$105.6K - $114.1K
3% of jobs
$21.2K
$64K
$114.1K
How much do support manager jobs pay per year?
As of Aug 12, 2026, the average yearly pay for support manager in Bountiful, UT is $64,007.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $85,800.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a support manager, and why are they important?
To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.
What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?
Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.
What is the difference between Support Manager vs Customer Service Supervisor?
| Aspect | Support Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees support teams, manages escalations, develops support strategies | Supervises customer service representatives, handles daily customer interactions |
| Required Skills | Leadership, technical knowledge, problem-solving | Communication, conflict resolution, customer focus |
| Work Environment | Support centers, technical environments | Call centers, retail, service industries |
| Common Certifications | ITIL, customer service management certifications | Customer service certifications, leadership training |
The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.
What does a support manager do?
A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What are the most commonly searched types of Support jobs in Bountiful, UT? The most popular types of Support jobs in Bountiful, UT are:
What cities near Bountiful, UT are hiring for Support Manager jobs? Cities near Bountiful, UT with the most Support Manager job openings:
Full-time
Re-posted 3 days ago
Job description
Franchise Training and Support
Chip Cookies- We are the original cookie delivery company! We sell delicious, warm, fresh cookies and we have fun doing it! We are expanding all over the country and are. looking to add to our already fantastic team!
POSITION OVERVIEW
We are looking for a self-starter, fun, and energetic person to oversee franchise training and support for Chip! The Franchise Training and Support positionwill be responsible for managing new franchisee onboarding, training & implementing and integrating with the system all regularly scheduled communications with our franchisees, development of onboarding and project training materials. They will help franchisees successfully open new stores using the Chip System. This person serves as a key point of contact between the franchisees and Chip.
KEY RESPONSIBILITIES:
Franchisee Onboarding
Franchisee Communication
Franchisee Management
REQUIREMENTS
Franchise Onboarding and Support
Chip Cookies- We are the original cookie delivery company! We sell delicious, warm, fresh cookies and we have fun doing it! We are expanding all over the country and are. looking to add to our already fantastic team!
POSITION OVERVIEW
We are looking for a self-starter, fun, and energetic person to oversee franchise training and support for Chip! The Franchise Training and Support positionwill be responsible for managing new franchisee onboarding, training & implementing and integrating with the system all regularly scheduled communications with our franchisees, development of onboarding and project training materials. They will help franchisees successfully open new stores using the Chip System. This person serves as a key point of contact between the franchisees and Chip.
KEY RESPONSIBILITIES:
Franchisee Onboarding
- Prepare and manage the agenda for all required franchisee training, initial franchisee onboarding, in-shop training, and pre-and post-training. This includes confirming speaker availability with the various internal team members and communicating the agenda to all internal and external partners.
Franchisee Communication
- Intermediary between franchisees and Chip owners & team.
- Develop content and conduct regularly scheduled communications with franchisees, including newsletters, one-on-one operations calls, system-wide calls, and annual conferences.
- Manage rollout of new initiatives, product deployment, and other projects.
Franchisee Management
- Help franchisor systems and processes are deployed and practiced.
- Help that the Company's brand is communicated and maintained in all communications and marketing activities.
- Work closely with all Chip team members to facilitate the growth of the emerging franchise department, including being mentored in shop operations and metrics to expand substantive knowledge of shop management and operations.
- Manage and maintain all franchise contracts.
- Manage the annual FDD update process.
- Manage Franchisee openings to ensure Franchisees successfully implement Chip Systems.
REQUIREMENTS
- Bachelor's degree in a related field or the equivalent through a combination of education and related work experience.
- Positive attitude, resilient, problem-solver, and team player.
- Adaptable and can wear different hats to best support our franchisees and business objectives.
- Familiar with aspects of business operations, marketing, and financials
- Experience with training individuals and teams.
- Computer skills, including MS Office (Outlook, Word, Excel, and PowerPoint).
- Located in Utah or willing to relocate.
- Willing to travel.
Franchise Onboarding and Support
- 3 years operational experience in restaurant, multi-unit franchises, or similar work environments.
- Excellent interpersonal, communication, and presentation skills.
- Organizational and project management skills.
- Ability to develop effective relationships.
- Self-discipline to work independently.
- Understanding of the dynamics of franchise/company-owned environments.
- Demonstrate strategic, creative, and analytical thinking.
About chip cookies
Sourced by ZipRecruiter
Industry
Food services and drinking places
Company size
51 - 200 Employees
Headquarters location
Salt Lake City, UT, US
Year founded
2016