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Support Manager Jobs in Bennington, VT (NOW HIRING)

LaBine and Associates

Senior Desktop Support

Adams, MA · On-site

Manage user accounts, permissions, security groups, and access rights * Support Microsoft Windows desktop and server environments * Monitor, document, track, and resolve support requests through the ...

LaBine and Associates

Senior Desktop Support

Adams, MA · On-site

Manage user accounts, permissions, security groups, and access rights * Support Microsoft Windows desktop and server environments * Monitor, document, track, and resolve support requests through the ...

LaBine and Associates

Senior Desktop Support

Adams, MA · On-site

Manage user accounts, permissions, security groups, and access rights * Support Microsoft Windows desktop and server environments * Monitor, document, track, and resolve support requests through the ...

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Showing results 41-60

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Bennington, VT

Support Manager information

See Bennington, VT salary details

$21.7K

$65.5K

$116.7K

How much do support manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for support manager in Bennington, VT is $65,479.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $87,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What cities near Bennington, VT are hiring for Support Manager jobs? Cities near Bennington, VT with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Bennington, VT as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $65,479 per year, or $31.5 per hour.

Customer Support Specialist

Ballston Spa National Bank

Ballston Spa, NY • On-site

$19 - $28/hr

Full-time

Retirement, PTO

Re-posted 23 days ago

Job description

Invest in your future with BSNB! Are you looking to start your career with a nationally recognized community bank that is named one of the Best Places to Work? Ballston Spa National Bank (BSNB) is looking to hire a Customer Support Specialist to support our growing Customer Support Operations department!How do we invest in you? This position earns competitive pay and great benefits, including a 401(k) plan with a company match and pro-rated paid time off (PTO) based on the regular schedule. We also like to give back to our staff; We find ways throughout the year to thank them for their hard work. The success of each staff member, as well as the bank, is at the heart of how we work. Staff development is key to our success, and contributions by each individual are recognized and celebrated. If this sounds like the right opportunity for you to leverage your skills, join our close-knit team today!A DAY IN THE LIFE OF A CUSTOMER SUPPORT SPECIALISTAs a Customer Support Specialist, you would provide support to the Customer Support Operations department. You are responsible for handling a large volume of inbound calls in a timely manner and completing customer follow-up as necessary. You will support branches in providing assistance with customer inquiries, while building positive relationships and identifying opportunities based on customer needs and BSNB's existing product suite. You will respond to support tickets through the internal system regarding cash management servicing needs, as well as complete daily and weekly reviews of customer activity with a focus on fraud prevention. You are always friendly and patient, always providing the exceptional customer service that we are known for. You get great satisfaction out of going above and beyond for customers and giving excellent customer service.QUALIFICATIONS FOR A CUSTOMER SUPPORT SPECIALISTHigh school diploma or GED required.One year prior customer service experience required. One year prior banking experience preferred.Must have data entry and keyboard experience with a working knowledge of spreadsheet and word processing applications.ABOUT BALLSTON SPA NATIONAL BANK (BSNB)Established in 1838, we are proud to provide financial solutions to businesses, individuals and families located in the greater Capital Region and beyond. Thirteen full-service banking offices coupled with digital banking services provide products and services geared towards meeting the needs of the markets we serve. As a community-minded financial institution, we make giving back and volunteer work a priority.BSNB provides all employees and applicants an equal employment opportunity in the manner required by law in all aspects of employment regardless of race, color, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, marital status, military status, disability, predisposing genetic characteristics, domestic violence victim status or any other status protected by local, state, or federal law. BSNB is a VEVRAA employer and has a desire for priority referrals of protected veterans. We thank all applicants for their interest and will contact those candidates who are under consideration.
Job Posted by ApplicantPro