ZipRecruiter

Log In

1

Support Manager Jobs in Bennington, VT (NOW HIRING)

Berkshire Bank

Call Center Supervisor

Pittsfield, MA · On-site

$20.50 - $32.12/hr

Works with Customer Support Manager to monitor department goals and objectives. May work with Customer Support trainers to administer the Customer Support onboarding process to ensure consistent ...

redShift

AV Support Technician

Saratoga Springs, NY · On-site

$60K - $65K/yr

Manage and support conference room audiovisual equipment and collaboration technologies * Configure, maintain, and troubleshoot: * Video conferencing systems * Interactive displays * Audio systems

redShift

AV Support Technician

Saratoga Springs, NY · On-site

$60K - $65K/yr

Manage and support conference room audiovisual equipment and collaboration technologies * Configure, maintain, and troubleshoot: * Video conferencing systems * Interactive displays * Audio systems

Home Depot

Store Support

Saratoga Springs, NY

$15 - $18.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Bennington, VT · On-site

$14.50 - $18/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Pittsfield, MA · On-site

$17 - $19/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Saratoga Springs, NY · On-site

$17 - $19/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Bennington, VT · On-site

$15.50 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Pittsfield, MA · On-site

$16.75 - $21/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Halfmoon, NY · On-site

$15 - $18.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Berkshire Bank

Call Center Representative

Pittsfield, MA · On-site

$20 - $28.90/hr

Customer Support Manager Status: Non-Exempt Grade: 6 Pay Range: $20.00 - $28.90 Actual compensation within the pay range will be determined based on factors including, but not limited to, skills ...

next page

Showing results 1-20

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Bennington, VT

Support Manager information

See Bennington, VT salary details

$21.7K

$65.5K

$116.7K

How much do support manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for support manager in Bennington, VT is $65,479.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $87,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What cities near Bennington, VT are hiring for Support Manager jobs? Cities near Bennington, VT with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Bennington, VT as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $65,479 per year, or $31.5 per hour.

Private Care Provider

RN Case Manager - $2,000 Sign-On, Berkshire County Arc - Visit the Berkshires of Western MA

Pittsfield, MA

Full-time

Re-posted 16 days ago

Job description

Supporting people. Enriching lives.

Make a DIFFERENCE for Others, Yourself, & Your Career!

Days/Times Vary

Responsibilities:

  • Perform direct care and treatment of respite individuals according to Family Support Plans.
  • Provide community recreational experiences with individuals.
  • Any other duties as assigned by the Family Support Manager.

Apply