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Support Manager Jobs in Barrie, ON (NOW HIRING)

CarePartners

Home Support Worker (HSW)

Midland, ON

... Manager. We are looking for Home Support Workers (HSWs) to help us bring patient and family-centered care to in patients in the Elmvale, Bracebridge, Gravenhurst, Midland, Penetanguishene, and ...

CarePartners

Personal Support Worker (PSW)

Waubaushene, ON

CA$20.96 - CA$23.20/hr

... Manager. We are looking for Personal Support Workers (PSWs) to help us bring patient and family-centered care to in patients in the Waubaushene, Coldwater, Hillsdale area. Are you someone we should ...

CarePartners

Personal Support Worker (PSW)

Washago, ON

CA$20.96 - CA$23.20/hr

... Manager. We are looking for Personal Support Workers (PSWs) to help us bring patient and family-centered care to in patients in the Gravenhurst, Washago & Ramara area. Are you someone we should meet?

CarePartners

Personal Support Worker (PSW)

Penetanguishene, ON · On-site

CA$20.96 - CA$23.20/hr

... Manager. We are looking for Personal Support Workers (PSWs) to help us bring patient and family-centered care to in patients in the Tiny, Penetanguishene area. Are you someone we should meet? What We ...

CarePartners

Personal Support Worker (PSW)

Gravenhurst, ON · On-site

CA$20.96 - CA$23.20/hr

... Manager. We are looking for Personal Support Workers (PSWs) to help us bring patient and family-centered care to in patients in the Gravenhurst, Washago & Ramara area. Are you someone we should meet?

CarePartners

Personal Support Worker (PSW)

Midland, ON · On-site

CA$20.96 - CA$23.20/hr

... Manager. We are looking for Personal Support Workers (PSWs) to help us bring patient and family-centered care to in patients in the Midland area. Are you someone we should meet? What We Offer ...

CarePartners

Personal Support Worker (PSW)

Orillia, ON

CA$20.96 - CA$23.20/hr

... Manager. We are looking for Personal Support Workers (PSWs) to help us bring patient and family-centered care to in patients in the Gravenhurst, Washago & Ramara area. Are you someone we should meet?

CarePartners

Personal Support Worker (PSW)

Elmvale, ON

CA$20.96 - CA$23.20/hr

... Manager. We are looking for Personal Support Workers (PSWs) to help us bring patient and family-centered care to in patients in the Elmvale, Phelpston, Wyevale area. Are you someone we should meet?

CarePartners

Home Support Worker (HSW)

Midland, ON · On-site

... Manager. We are looking for Home Support Workers (HSWs) to help us bring patient and family-centered care to in patients in the Elmvale, Bracebridge, Gravenhurst, Midland, Penetanguishene, and ...

CarePartners

Home Support Worker (HSW)

Elmvale, ON · On-site

... Manager. We are looking for Home Support Workers (HSWs) to help us bring patient and family-centered care to in patients in the Elmvale, Bracebridge, Gravenhurst, Midland, Penetanguishene, and ...

CarePartners

Personal Support Worker (PSW)

Midland, ON

CA$20.96 - CA$23.20/hr

... Manager. We are looking for Personal Support Workers (PSWs) to help us bring patient and family-centered care to in patients in the Midland area. Are you someone we should meet? Competitive Wages ...

CarePartners

Personal Support Worker (PSW)

Orillia, ON

CA$20.96 - CA$23.20/hr

... Manager. We are looking for Personal Support Workers (PSWs) to help us bring patient and family-centered care to in patients in the Gravenhurst, Washago & Ramara area. Are you someone we should meet?

CarePartners

Personal Support Worker (PSW)

Tiny, ON

CA$20.96 - CA$23.20/hr

... Manager. We are looking for Personal Support Workers (PSWs) to help us bring patient and family-centered care to in patients in the Tiny, Penetanguishene area. Are you someone we should meet?

CarePartners

Home Support Worker (HSW)

Waubaushene, ON · On-site

... Manager. We are looking for Home Support Workers (HSWs) to help us bring patient and family-centered care to in patients in the Elmvale, Bracebridge, Gravenhurst, Midland, Penetanguishene, and ...

CarePartners

Personal Support Worker (PSW)

Elmvale, ON

CA$20.96 - CA$23.20/hr

... Manager. We are looking for Personal Support Workers (PSWs) to help us bring patient and family-centered care to in patients in the Elmvale, Phelpston, Wyevale area. Are you someone we should meet?

CarePartners

Personal Support Worker (PSW)

Waubaushene, ON

CA$20.96 - CA$23.20/hr

... Manager. We are looking for Personal Support Workers (PSWs) to help us bring patient and family-centered care to in patients in the Waubaushene, Coldwater, Hillsdale area. Are you someone we should ...

CarePartners

Personal Support Worker (PSW)

Tiny, ON · On-site

CA$20.96 - CA$23.20/hr

... Manager. We are looking for Personal Support Workers (PSWs) to help us bring patient and family-centered care to in patients in the Tiny, Penetanguishene area. Are you someone we should meet? What We ...

CarePartners

Personal Support Worker (PSW)

Washago, ON · On-site

CA$20.96 - CA$23.20/hr

... Manager. We are looking for Personal Support Workers (PSWs) to help us bring patient and family-centered care to in patients in the Gravenhurst, Washago & Ramara area. Are you someone we should meet?

CarePartners

Personal Support Worker (PSW)

Gravenhurst, ON

CA$20.96 - CA$23.20/hr

... Manager. We are looking for Personal Support Workers (PSWs) to help us bring patient and family-centered care to in patients in the Gravenhurst, Washago & Ramara area. Are you someone we should meet?

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Barrie, ON

Support Manager information

See Barrie, ON salary details

$23.7K

$50.9K

$90.1K

How much do support manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for support manager in Barrie, ON is $50,910.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,764.00 and $55,891.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Barrie, ON are hiring for Support Manager jobs?

Cities near Barrie, ON with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Barrie, ON as of August 2026, with employment types broken down into 71% Full Time, 23% Part Time, 2% Temporary, and 4% Contract. Highlights an 96% In-person, and 4% Hybrid job distribution, with an average salary of $50,910 per year, or $24.5 per hour.

Home Support Worker (HSW)

CarePartners

Midland, ON

Full-time

Medical, Dental

Re-posted yesterday

Job description

  • CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 24 nursing clinics. CarePartners is proud of its commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.

Home Support Workers are an integral part of a health care team, and in this role, you will encourage, support, and promote independence for patients in home and community care settings by assisting with activities of daily living under the supervision of our Personal Support Manager.

We are looking for Home Support Workers (HSWs) to help us bring patient and family-centered care to in patients in the Elmvale, Bracebridge, Gravenhurst, Midland, Penetanguishene, and Waubaushene areas. Are you someone we should meet?

Our next course intake dates are below:

  • June 9, 2026

This course consists of virtual and in-person training. The following is required for attendance in the program:

  • Internet access
  • A laptop or device that has a webcam and is compatible with Microsoft Teams (CarePartners equipment will be available to attend training upon request)

Competitive Wages, Incentives and Perks

  • 9 days of Full Time PAID virtual training (Monday to Friday)
  • 3 days of PAID hands-on skills training with an educator
  • Paid orientation and 24 hours of preceptorship from an experienced PSW
  • This position offers a competitive compensation grid, the hourly range is $20.42 to $20.85.
  • A special $500 bonus for signing with CarePartners
  • PAID MILEAGE at 0.45 per/km PLUS travel time
  • Access to group discounts, including exclusive discounts from various retailers
  • Total rewards program which includes health & dental benefits
  • A robust Employee Assistance Program (EAP) for you and your family members
  • Flexible hours and a variety of assignments
  • Opportunities for continuing education and training
  • Hands on mentoring and leadership support
  • Opportunities to volunteer in countries with limited access to healthcare services

CarePartners HSWs provide professional, compassionate care in homes and residences in the community. HSWs assist with activities of daily living, allowing patients and families to live life to the fullest with dignity and independence:

  • Bathing, showering, personal hygiene
  • Dressing
  • Meal preparation
  • Transferring/repositioning
  • Light housekeeping
  • Bowel/bladder care
  • Socializing and companionship

  • A caring nature and willingness to help others through excellent customer service
  • A desire to support your community and enhance someone’s quality of life
  • Ability to attend the full time training program
  • A valid driver’s license (G or G2 Classification), access to a reliable vehicle, and proof of automobile insurance
  • To protect our patients, we require current vulnerable sector check screening, and a clear background check *

In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.


CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.

Artificial Intelligence

CarePartners uses iCIMs as part of our recruitment and hiring process.  While we incorporate select Artificial Intelligence (AI) features to enhance process efficiency, we remain committed to human-led decision making.  All AI-generated outputs are subject to human review to ensure accuracy and fairness.

 

This job posting is available due to an existing vacancy.

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