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Support Manager Jobs in Maine (NOW HIRING)

Store Support

Auburn, ME · On-site

$16.25 - $20.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Portland, ME · On-site

$15.25 - $19.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Bangor, ME · On-site

$16.50 - $18.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Augusta, ME · On-site

$16.50 - $18.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Bangor, ME · On-site

$15.25 - $19/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Auburn, ME · On-site

$16.50 - $18.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Topsham, ME · On-site

$16.50 - $18.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Biddeford, ME · On-site

$15.75 - $19.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

South Portland, ME · On-site

$17.50 - $19.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Rockland, ME · On-site

$17.50 - $19.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Showing results 21-40

Support Manager information

See Maine salary details

$21.8K

$65.7K

$117.2K

How much do support manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for support manager in Maine is $65,740.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $88,100.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Maine?

The most popular types of Support jobs in Maine are:

What cities in Maine are hiring for Support Manager jobs?

Cities in Maine with the most Support Manager job openings:

Infographic showing various Support Manager job openings in Maine as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,740 per year, or $31.6 per hour.

PER- DIEM Direct Support Professional (LEWISTON)

Impactful Residential Care LLC

Lewiston, ME • On-site

$16.25 - $17/hr

Temporary

Re-posted 11 hours ago


Job description

Direct Support Professionals work with individuals with mental or developmental disabilities by following care plans made for clients. Direct Support Professionals is also responsible for creating a safe, positive and encouraging atmosphere for the clients they serve. They work closely with their clients to enhance their decision-making skills and encourage them to engage in more activities that will help strengthen their physical and mental health. Direct Support Professionals often teach clients how to complete certain tasks on their own to promote a more independent and satisfying lifestyle.

Key Duties
    1) Assisting clients with daily personal tasks, including bathing and dressing
    2) Completing housekeeping tasks such as vacuuming, washing dishes and tidying
    3) Helping plan client appointments and organize a schedule
    4) Organizing with transportation arrangements to appointments
    5) Shopping for groceries and preparing meals that meet specific client dietary needs
    6) Encouraging client engagement in social networks and communities
    7) Attention to detail, especially when adhering to specific protocols and rules while carefully following instructions to care for the needs of the client
    8) Integrity to ensure clients feel safe and comfortable when tending to personal care
    9) Trustworthiness and dependability so clients and their families feel comfortable.
    10) Interpersonal skills when working with clients, families and other DSPs
    11) Having compassion and being sensitive to their clients' needs
    12) Physical stamina when performing tasks such as lifting or turning their clients
  • LEWISTON PERDIEM SHIFT DETAILS
  • PER- DIEM DSP MUST BE ABLE TO WORK NO LESS THAN 4 SHIFTS PER MONTH TO KEEP EMPLOYMENT WITH IRC.

    PER-DIEM STAFF WILL BE CALLED AND SCHEDULED BASED ON WHAT THEY HAVE PROVIDED FOR PER- DIEM DAYS AVAILABILITY.

    Qualifications
  • Must be 18 years of age or older
  • Valid Driver's License, Auto Insurance, Inspection and Registration (Required)
  • Reliable Transportation (Required)
  • High school Diploma/ GED (Required)
  • DSP Cert and CPR/First Aid (Required); CRMA Preferred
  • Ability to pass Background checks
  • Work Environment: Residential home or individual’s home. May require work on evenings, weekends, or holidays. Direct Support Professionals provide emotional support, understanding, and companionship to those they care for, promoting their dignity and self-worth.

    Reporting Structure: Reports to the Direct Support Manager

    Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.

    Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.