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Support Manager Jobs in Louisiana (NOW HIRING)

Chico's FAS, Inc.

Support Associate - Soma

Lafayette, LA · On-site

$16.25 - $21/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store ...

Insperity

Application Support Analyst

New Orleans, LA · On-site

$65K - $80K/yr

This role partners closely with business units, software vendors, and IT teams to provide technical support, manage system configurations, coordinate upgrades and implementations, and drive ...

Insperity

Application Support Analyst

New Orleans, LA

$65K - $80K/yr

This role partners closely with business units, software vendors, and IT teams to provide technical support, manage system configurations, coordinate upgrades and implementations, and drive ...

chicosfas

Support Associate - Soma

Baton Rouge, LA

$16.25 - $21/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store ...

chicosfas

Support Associate - Soma

Baton Rouge, LA

$16.25 - $21/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store ...

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Louisiana

Support Manager information

See Louisiana salary details

$19.2K

$58.1K

$103.5K

How much do support manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for support manager in Louisiana is $58,062.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $77,800.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Louisiana?

The most popular types of Support jobs in Louisiana are:

What are popular job titles related to Support Manager jobs in Louisiana?

For Support Manager jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Support Manager jobs in Louisiana look for?

The top searched job categories for Support Manager jobs in Louisiana are:

What cities in Louisiana are hiring for Support Manager jobs?

Cities in Louisiana with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Louisiana as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $58,062 per year, or $27.9 per hour.

Support Associate - Soma

Chico's FAS, Inc.

Lafayette, LA • On-site

$16.25 - $21/hr

Full-time

Re-posted 24 days ago

Chico's FAS rating

5.8

Company rating: 5.8 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

62nd of 105 rated fashion retailers

Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!
POSITION OBJECTIVE:
The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Drive for Results
  • Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
  • Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
  • Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
  • Participates in visual directives including monthly store sets and zone maintenance.

Customer Experience
  • Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
  • Ensures prompt resolution of customer concerns.
  • Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
  • Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
  • Signs up clients for reward program.
  • Builds and maintains a solid customer following through clienteling and wardrobing.
  • Knows current product fit and style assortment offerings in store and on line.
  • Maintains consistent client communication through utilization of customer book.

Operational Excellence
  • Supports replenishment activities that keep the store full and abundant.
  • Assists with locate fulfillment.
  • Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
  • Assist with boutique cleanliness and organization

Teamwork and Growth
  • Promotes an inclusive, collaborative approach to problem solving.
  • Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
  • High School diploma or equivalent
  • Retail or sales experience preferred
  • Must be 18 years of age or older
  • Excellent communication skills
  • Excellent customer service skills
  • Able to learn or adapt to technology provided by the company
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Able to communicate with customers, Associates, and Management
  • Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

PHYSICAL REQUIREMENTS:
  • Constant Walking/Standing- 67-100% of 8-hour shift
  • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
  • Frequent Climbing- 34%-66% of 8-hour shift

Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
5432 Mall of Acadiana
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

What Chico's FAS employees say

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About Chico's FAS

Sourced by ZipRecruiter

Chico's FAS, headquartered in Fort Meyers, Florida, operates in the retail industry, particularly specializing in women's clothing and related accessories. The company was founded in 1983 by helicopter pilot Marvin Gralnick and his wife Helene as a small boutique selling Mexican folk art and cotton sweaters on Sanibel Island, Florida. Since then, Chico's FAS has developed into a leading retailer with three unique brands: Chico's, White House Black Market, and Soma. The company’s overarching mission is to offer the most amazing personal service to all their customers, manifested in their core principle of customer satisfaction and loyalty. Their notable achievements include the impressive growth from a single store to now having established hundreds of stores nationwide.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Fort Meyers, FL, US

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