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Support Engineer Jobs in The Colony, TX (NOW HIRING)

Alleare Consulting

IT Support Engineer

Dallas, TX · On-site

IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client s team and work on-site at their corporate headquarters in Dallas, TX. The ...

Alstom

Technical Support Engineer

Dallas, TX · On-site

Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...

HILTI

Technical Support Engineer

Plano, TX · On-site

Provide technical sales support through telephone and email related business * Create engineering product submittals for field personnel to facilitate the sale of key products * Meet assigned ...

NICE

Technical Support Engineer

Richardson, TX · On-site

Partner closely with Engineering and Product teams to resolve recurring issues and improve platform reliability. * Support customer integrations with third-party systems using REST APIs, webhooks ...

ALSTOM Gruppe

Technical Support Engineer

Dallas, TX · On-site

$100 - $125/hr

Your future role Take on a new challenge and apply your technical support and engineering expertise in a new cutting-edge field. You'll work alongside collaborative and forward-thinking teammates.

eTeam

Production Support Engineer

Dallas, TX · On-site

$41.50 - $54.25/hr

Job Summary : eTeam is seeking a Production Support Engineer to provide technical support and ensure the stability, availability, and performance of production applications. The role involves ...

Alstom

Technical Support Engineer

Dallas, TX · On-site

Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...

US Bank

Software Support Engineer

Irving, TX · On-site

Digital wallets and other alternative payment methods Summary The Converge Tier 3 Production Support Engineer serves as the highest level of technical escalation support for the Converge payment ...

Alstom

Technical Support Engineer

Dallas, TX · On-site

Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...

Intras Cloud Services

Support Engineer II

Dallas, TX · On-site

$60 - $80/hr

Provide assistance to ICS field service engineers in the support of customer infrastructure. * Interacting with ICS leadership and team members to provide analytical and technical assistance for ...

Matador Resources

Operations Support Engineer

Dallas, TX · On-site

$69K - $93K/yr

Operations Support Engineer Dallas LBJ - Dallas, TX 75240 Overview Level Entry Position Type Full Time Education Level 4 Year Degree Category Engineering Description Rotational position responsible ...

Trellix

Technical Support Engineer

Plano, TX

$70K - $80K/yr

Technical Support Engineer About Trellix Trellix is a global company redefining the future of cybersecurity. The company's comprehensive, open, and native cybersecurity platform helps organizations ...

New

Kiongroup

Technical Support Engineer

Plano, TX

This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities ...

NICE

Technical Support Engineer

Richardson, TX · On-site

Partner closely with Engineering and Product teams to resolve recurring issues and improve platform reliability. * Support customer integrations with third-party systems using REST APIs, webhooks ...

CEDENT

Production Support Engineer

Westlake, TX · On-site

$40.25 - $52.50/hr

Experience in programming languages like Java, python, node, Shell scripting. * Exposure to supporting varied Infrastructure components like EKS, Kafka, MQ , * Database technologies like MongoDB ...

Trellix

Technical Support Engineer

Plano, TX · On-site

$70K - $80K/yr

Technical Support Engineer About Trellix Trellix is a global company redefining the future of cybersecurity. The company's comprehensive, open, and native cybersecurity platform helps organizations ...

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Showing results 41-60

All JobsSupport Engineer JobsSupport Engineer Jobs in The Colony, TX

Support Engineer information

See The Colony, TX salary details

$15

$36

$63

How much do support engineer jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for support engineer in The Colony, TX is $36.97, according to ZipRecruiter salary data. Most workers in this role earn between $27.40 and $43.22 per hour, depending on experience, location, and employer.

What is a support engineer?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What are the key skills and qualifications needed to thrive as a support engineer?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

How does a support engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How much do support engineers make?

Support engineers in general earn a median annual salary of around $70,000 to $90,000, depending on experience, certifications, and the industry. Salaries can be higher in major metropolitan areas and for those with specialized skills in troubleshooting, networking, or specific software tools.

What degree do I need to be a support engineer?

Support engineers typically hold at least a bachelor's degree in computer science, information technology, or a related field. Relevant skills such as troubleshooting, knowledge of operating systems, and certifications like CompTIA or Cisco can also be valuable for the role.
More about Support Engineer jobs

What job categories do people searching Support Engineer jobs in The Colony, TX look for?

The top searched job categories for Support Engineer jobs in The Colony, TX are:

What cities near The Colony, TX are hiring for Support Engineer jobs?

Cities near The Colony, TX with the most Support Engineer job openings:

Support Engineer jobs near you
Infographic showing various Support Engineer job openings in The Colony, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $76,901 per year, or $37 per hour.

IT Support Engineer

Alleare Consulting

Dallas, TX • On-site

Other

Re-posted 11 days ago

Job description

IT Support Engineer

Fulltime

Dallas, TX (on-site)

IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client s team and work on-site at their corporate headquarters in Dallas, TX. The IT Support Engineer will be a junior to mid-level (Field) IT Support Engineer. This role will support the corporate HQs as well as manufacturing plants.

The day-to-day responsibilities include maintaining ticketing queue, applications support, basic networking, and troubleshooting/configuration of end point devices throughout the facility. This person will also assist other team members (located at other facilities around the country) in the process of troubleshooting system-wide issues, along with execution of companywide technical initiatives. Prior involvement with backup and recovery efforts, provisioning and or deployment of new technologies is a plus.

RESPONSIBILITIES:

  • Proactively monitor network infrastructure and respond rapidly to issues
  • Serve as primary contact for local pc, server, and network technologies
  • Configure and deploy workstations, servers, and network hardware
  • Work as Help Desk/Desktop Support staff to address reported issues and act as onsite support for IT projects
  • Update progress and resolution for reported issues within ticketing system
  • Create and update technical and end user training materials
  • Provide high quality support to end users

REQUIREMENTS:

  • Self-motivated, energetic, organized, and customer service focused
  • Communicate effectively to end user and other IT team members
  • Degreed professional or equivalent current certifications with demonstrable experience in supporting and troubleshooting Windows in AD environments using published and learned best-practices
  • Proven record of supporting and provisioning technical solutions
  • Possess a drive to learn and teach
  • Possess effective troubleshooting skills, be methodical and detail oriented
  • Possess desktop and desktop peripheral troubleshooting skills and techniques needed to solve complex issues (printing, applications, networking)
  • Technical knowledge of cabling installation and troubleshooting
  • Candidate must be able to carry out physical requirements of the job including the racking (lifting) of equipment, along with the traversal of ladder and elevated environments.

PREFERENCES (familiarity with):

  • Fresh Service Helpdesk software
  • Smart devices iPhone /iPad/ Android
  • Printer/Print server support
  • Microsoft Cloud Technology Intune, Azure AD, O365
  • Computer Lenovo ThinkPad / HP
  • Messaging Microsoft Exchange
  • Collaboration Microsoft SharePoint and Teams
  • Backup and recovery software Acronis and Avamar
  • Switches and routers Cisco and Brocade

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