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Support Engineer Jobs in Reading, PA (NOW HIRING)

Process Engineer

Lebanon, PA ยท On-site

$70K/yr

Description Process Engineer Location: Lebanon, PA Employment Type: Full-Time, Exempt About the ... PRL supports critical defense and industrial manufacturing programs and is looking for someone ...

We are seeking a Process Engineer to provide hands-on engineering support across all plant operations. This role focuses on improving manufacturing processes, supporting maintenance and quality ...

Engineer, Structural

Birchrunville, PA ยท On-site

$92K - $114K/yr

We provide competitive compensation and a wide-range of benefits that support both employees and ... This Engineering role can be filled at the Mid-level or Senior Engineer level. Please see minimum ...

Engineer, Electrical

Birchrunville, PA ยท On-site

$122K - $154K/yr

We provide competitive compensation and a wide-range of benefits that support both employees and ... This Engineering role can be filled at the Mid-level or Senior Engineer level. Please see minimum ...

Engineer, Electrical

Birchrunville, PA ยท On-site

$92K - $154K/yr

We provide competitive compensation and a wide-range of benefits that support both employees and ... This Engineering role can be filled at the Mid-level or Senior Engineer level. Please see minimum ...

Engineer, Structural

Birchrunville, PA ยท On-site

$122K - $154K/yr

We provide competitive compensation and a wide-range of benefits that support both employees and ... This Engineering role can be filled at the Mid-level or Senior Engineer level. Please see minimum ...

Engineer, Structural

Birchrunville, PA ยท On-site

$122K - $154K/yr

We provide competitive compensation and a wide-range of benefits that support both employees and ... This Engineering role can be filled at the Mid-level or Senior Engineer level. Please see minimum ...

The successful candidate will support the design and delivery of structural systems for a diverse ... Perform structural engineering calculations, analyses, and code compliance reviews. Prepare ...

New

Engineer, Electrical

Birchrunville, PA ยท On-site

$122K - $154K/yr

We provide competitive compensation and a wide-range of benefits that support both employees and ... This Engineering role can be filled at the Mid-level or Senior Engineer level. Please see minimum ...

Engineer, Structural

Pennsburg, PA ยท On-site

$122K - $154K/yr

We provide competitive compensation and a wide-range of benefits that support both employees and ... This Engineering role can be filled at the Entry, Mid-level or Senior Engineer level. Please see ...

Engineer, Structural

Elverson, PA ยท On-site

$122K - $154K/yr

We provide competitive compensation and a wide-range of benefits that support both employees and ... This Engineering role can be filled at the Entry, Mid-level or Senior Engineer level. Please see ...

Engineer, Structural

Pottstown, PA ยท On-site

$122K - $154K/yr

We provide competitive compensation and a wide-range of benefits that support both employees and ... This Engineering role can be filled at the Entry, Mid-level or Senior Engineer level. Please see ...

Engineer, Structural

Macungie, PA ยท On-site

$122K - $154K/yr

We provide competitive compensation and a wide-range of benefits that support both employees and ... This Engineering role can be filled at the Entry, Mid-level or Senior Engineer level. Please see ...

Engineer, Electrical

Birchrunville, PA ยท On-site

$92K - $154K/yr

We provide competitive compensation and a wide-range of benefits that support both employees and ... This Engineering role can be filled at the Mid-level or Senior Engineer level. Please see minimum ...

Engineer, Electrical

Birchrunville, PA ยท On-site

$122K - $154K/yr

We provide competitive compensation and a wide-range of benefits that support both employees and ... This Engineering role can be filled at the Mid-level or Senior Engineer level. Please see minimum ...

Engineer, Structural

Pottstown, PA ยท On-site

$122K - $154K/yr

We provide competitive compensation and a wide-range of benefits that support both employees and ... This Engineering role can be filled at the Entry, Mid-level or Senior Engineer level. Please see ...

Showing results 41-60

Support Engineer information

See Reading, PA salary details

$15

$38

$65

How much do support engineer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for support engineer in Reading, PA is $38.29, according to ZipRecruiter salary data. Most workers in this role earn between $28.41 and $44.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support engineer?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

What is a support engineer?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How does a support engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

How much do support engineers make?

Support engineers typically earn a median salary of around $70,000 to $90,000 annually, depending on experience, certifications, and the industry. Salaries can vary based on location, with higher wages often found in metropolitan areas and for those with specialized skills in troubleshooting, networking, or technical support tools.
More about Support Engineer jobs
What job categories do people searching Support Engineer jobs in Reading, PA look for? The top searched job categories for Support Engineer jobs in Reading, PA are:
What cities near Reading, PA are hiring for Support Engineer jobs? Cities near Reading, PA with the most Support Engineer job openings:
Infographic showing various Support Engineer job openings in Reading, PA as of August 2026, with employment types broken down into 82% Full Time, 6% Part Time, 6% Temporary, and 6% Contract. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $79,642 per year, or $38.3 per hour.

Process Engineer

Orion Talent

Lebanon, PA โ€ข On-site

$70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


Job description

Description
Process Engineer
Location: Lebanon, PA
Employment Type: Full-Time, Exempt
About the Role
PRL Industries is seeking a Process Engineer to support and improve manufacturing operations across our foundry, machining, upgrade, and quality functions. This role plays a key part in ensuring high-quality castings, efficient manufacturing processes, and strong production performance across complex defense-related manufacturing programs.
This position is highly collaborative and hands-on, blending technical problem solving, process improvement, production support, and engineering analysis. The ideal candidate is someone who enjoys being both on the production floor and involved in technical engineering work.
PRL supports critical defense and industrial manufacturing programs and is looking for someone eager to grow within a highly specialized manufacturing environment.
What You'll Do
  • Provide technical review, control, and documentation of manufacturing process parameters affecting product quality
  • Design pattern rigging and develop detailed shop travelers for casting patterns
  • Support foundry, machining, upgrade, and production operations through engineering analysis and troubleshooting
  • Conduct defect analysis and implement corrective and preventative actions
  • Maintain and improve manufacturing procedures, work instructions, forms, and process documentation
  • Develop solid models and assist with casting and process simulations
  • Support routing development and process flow optimization
  • Collaborate cross-functionally with production, quality, machining, and leadership teams to resolve manufacturing challenges
  • Assist with continuous improvement and process optimization initiatives
  • Evaluate and support implementation of new manufacturing technologies
  • Participate in quoting activities for raw castings, machining work, heat treatment, and related services
  • Ensure compliance with environmental, safety, and quality standards
  • Support production teams with technical guidance and process improvements
Must-Have Skills and Experience
(These are required for consideration.)
  • Bachelor's degree in Mechanical Engineering, Industrial Engineering, Materials Engineering, or a related technical field
  • Recent manufacturing experience within a heavy industrial or metals manufacturing environment
  • Ability to read and interpret blueprints, engineering drawings, and technical specifications
  • Strong problem-solving and analytical skills
  • Ability to work both independently and collaboratively across departments
  • Strong verbal and written communication skills
  • Comfortable working in both office and production floor environments
  • Ability to manage shifting priorities in a fast-paced manufacturing setting
  • Strong organizational skills and attention to detail
Nice-to-Have Skills
(These are preferred but not required.)
  • Foundry or casting manufacturing experience
  • Experience with machining processes for ferrous and non-ferrous materials
  • Knowledge of pattern rigging, shrink factors, and feeding moduli
  • Experience with SolidWorks or similar CAD/modeling platforms
  • Experience with laser scanning or solidification simulations
  • Exposure to continuous improvement or process optimization initiatives
  • Experience supporting quality systems and corrective action processes
Who You Are
  • A hands-on engineer who enjoys solving real-world manufacturing problems
  • Comfortable spending time both on the production floor and in analytical engineering work
  • Curious, adaptable, and eager to learn specialized manufacturing processes
  • Someone who thrives in collaborative environments and communicates well with production teams
  • Motivated to grow and develop within a highly technical manufacturing organization
  • Open to learning PRL's processes and manufacturing methods rather than relying solely on previous industry habits
Additional Details
  • Schedule: Primarily Monday-Friday, approximately 7:00 AM-3:30 PM.
  • Salary Range: Approximately $72,000-$95,000+, depending on experience and background
  • Travel: Occasional travel may be required
  • Certifications: None specifically required
  • Benefits:
    • Medical
    • Dental
    • Vision
    • Employer-paid short-term disability
    • Employer-paid long-term disability
    • Employer-paid life insurance
    • Flexible Spending Account (FSA)
    • 401(k) with company match
    • PTO and paid holidays
    • Tuition reimbursement
Work Environment
This position supports operations across multiple manufacturing environments including foundry, machining, upgrade, and office settings. Employees should expect exposure to industrial noise, dust, heat, metal debris, and active manufacturing equipment. The role requires regular walking, standing, and interaction with production operations.