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Support Engineer Jobs in Edison, NJ (NOW HIRING)

Tabush

Desktop Support Engineer

Manhattan, NY · On-site

$70K - $90K/yr

Desktop Support Engineer Watch a quick 60-second video about this role: About Us We're a mid-sized MSP based in New York City with site office in Quincy, MA. We support clients nationwide to help ...

Tabush Group

Desktop Support Engineer

Manhattan, NY · On-site

Desktop Support Engineer Watch a quick 60-second video about this role: About Us We're a mid-sized MSP based in New York City with site office in Quincy, MA. We support clients nationwide to help ...

3ds

Technical Support Engineer

Iselin, NJ · On-site

$79K - $106K/yr

The Technical Support Engineer is a technical expert who acts as the primary contact between different support teams and core engineering teams. They handle work requests (which can be internally or ...

Medidata Solutions

Technical Support Engineer

Iselin, NJ · On-site

$79K - $106K/yr

The Technical Support Engineer is a technical expert who acts as the primary contact between different support teams and core engineering teams. They handle work requests (which can be internally or ...

Verkada

Technical Support Engineer

New York, NY · On-site

As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...

Schonfeld

Platform Support Engineer

New York, NY · On-site

$110K - $120K/yr

The Role We are seeking a motivated Support Engineer to join our high-energy Trade & Platform Support team at Schonfeld. In this role, you will drive global Incident Management; coordinating ...

Schonfeld

Platform Support Engineer

New York, NY · On-site

$110K - $120K/yr

The Role We are seeking a motivated Support Engineer to join our high-energy Trade & Platform Support team at Schonfeld. In this role, you will drive global Incident Management; coordinating ...

Sigma Computing

Technical Support Engineer

New York, NY · On-site

$90K - $115K/yr

As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and ...

Cognition

AI Support Engineer

New York, NY · On-site

As an AI Support Engineer, you will be responsible for resolving complex technical issues for customers using Devin and Windsurf in real-world development environments. This role goes well beyond ...

Cognition

AI Support Engineer

New York, NY · On-site

As an AI Support Engineer, you will be responsible for resolving complex technical issues for customers using Devin and Windsurf in real-world development environments. This role goes well beyond ...

NimbleWay

Lead Support Engineer

Manhattan, NY · On-site

$112K - $148K/yr

As a Lead Support Engineer, you will be the technical leader of Nimble's Support function, serving as the primary escalation point for complex customer issues while helping shape how we deliver world ...

Kombo

Developer Support Engineer (NYC)

New York, NY · On-site

$151K/yr

We're looking for a Technical Support Engineer to provide exceptional technical assistance to our rapidly growing customer base, debug complex integration issues, and help shape the foundation of our ...

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Showing results 21-40

All JobsSupport Engineer JobsSupport Engineer Jobs in Edison, NJ

Support Engineer information

See Edison, NJ salary details

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How much do support engineer jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for support engineer in Edison, NJ is $40.41, according to ZipRecruiter salary data. Most workers in this role earn between $29.95 and $47.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support engineer?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

What is a support engineer?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How does a support engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

How much do support engineers make?

Support engineers typically earn a median salary of around $70,000 to $90,000 annually, depending on experience, certifications, and the industry. Salaries can vary based on location, with higher wages often found in metropolitan areas and for those with specialized skills in troubleshooting, networking, or technical support tools.
More about Support Engineer jobs
What are popular job titles related to Support Engineer jobs in Edison, NJ? For Support Engineer jobs in Edison, NJ, the most frequently searched job titles are:
What cities near Edison, NJ are hiring for Support Engineer jobs? Cities near Edison, NJ with the most Support Engineer job openings:
Support Engineer jobs near you
Infographic showing various Support Engineer job openings in Edison, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $84,062 per year, or $40.4 per hour.

Desktop Support Engineer

Tabush

Manhattan, NY • On-site

$70K - $90K/yr

Full-time

Re-posted 13 days ago

Job description

Job Title: Desktop Support Engineer
Watch a quick 60-second video about this role: https://somup.com/cO1UovVnlG6
About Us
We're a mid-sized MSP based in New York City with site office in Quincy, MA. We support clients nationwide to help them simplify, secure and enhance their IT. Our core values are care, innovation, integrity and teamwork. We live by these values every day in how we support our clients and each other.
About the Role
We're seeking an experienced Desktop Support Engineer with a strong MSP background supporting desktops, end users, and business applications. You'll work on complex workstation issues, handle VIP-level support, and help standardize and secure client environments.
Key Responsibilities
  • Resolve desktop and end-user issues (Windows, Mac, Microsoft 365, virtual desktop, and business apps)
  • Troubleshoot and resolve advanced workstation, networking, and peripheral problems
  • Manage Microsoft 365 and Azure AD environments, including security, access, and policies
  • Administer workstation patching, antivirus/EDR, encryption, and endpoint compliance
  • Support collaboration platforms (Teams, Outlook, SharePoint, OneDrive)
  • Provide white-glove support for VIP users and executives
  • Contribute to documentation, process improvements, and team knowledge sharing

Required Experience & Skills
  • 4+ years in an MSP or IT environment
  • Advanced expertise with Windows 10/11, Microsoft 365, and Azure AD
  • Strong troubleshooting across desktops, applications, networks, and security tools
  • Experience with PSA/RMM platforms (Autotask, DattoRMM, ITGlue, etc.)
  • Excellent English communication skills - written and spoken

We strongly encourage applicants to include a short introduction video, as it significantly strengthens your application.

Apply