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Support Developer Jobs in Madison, WI (NOW HIRING)

AprilAire

Test Engineer I

Sun Prairie, WI · On-site

This employee will work to support advanced concept development and new humidifier product development through laboratory testing, data analysis, prototype development, and engineering design ...

Wisconsin

Software Engineer/Developer

Madison, WI · On-site

$70K - $85K/yr

The Software Engineer/Developer I/II will play a key role in supporting and enhancing these mission-critical systems. In this role, you'll work closely with experienced engineers, researchers, and ...

TRC Companies, Inc.

Geotechnical Engineer

Madison, WI · On-site

$70K - $120K/yr

Our engineering staff provide support for permitting, design, and construction of a wide variety of technically challenging projects primarily for industrial, utility, renewable energy, and solid ...

TrafficCast

Java Developer

Madison, WI · On-site

$51.50 - $66.50/hr

... support mobile applications. Applicant must have 4+ years of programming experiences in Java. Familiar with location based services (LBS) ( and MySQL database is required. Knowledge and hands on ...

TrafficCast

Java Developer

Madison, WI · On-site

$51.50 - $66.50/hr

... support mobile applications. Applicant must have 4+ years of programming experiences in Java. Familiar with location based services (LBS) ( and MySQL database is required. Knowledge and hands on ...

Wisconsin

Software Engineer/Developer

Madison, WI · On-site

The successful candidate will build core game systems while guiding engineering practices, supporting other developers, and helping shape the technical direction of multiple educational game projects.

Springs Window Fashions

DevOps Cloud Engineer

Middleton, WI · On-site

$54.25 - $74.25/hr

We are seeking a DevOps Cloud Engineer to join our dynamic team and own the cloud infrastructure ... Design, build, and operate secure, scalable AWS infrastructure supporting web portals, SaaS ...

Springs Window Fashions

DevOps Cloud Engineer

Middleton, WI · Remote

$54.25 - $74.25/hr

We are seeking a DevOps Cloud Engineer to join our dynamic team and own the cloud infrastructure ... Design, build, and operate secure, scalable AWS infrastructure supporting web portals, SaaS ...

Springs Window Fashions

DevOps Cloud Engineer

Middleton, WI · Remote

$54.25 - $74.25/hr

We are seeking a DevOps Cloud Engineer to join our dynamic team and own the cloud infrastructure ... Design, build, and operate secure, scalable AWS infrastructure supporting web portals, SaaS ...

AprilAire

Test Engineer I

Sun Prairie, WI

This employee will work to support advanced concept development and new humidifier product development through laboratory testing, data analysis, prototype development, and engineering design ...

AprilAire

Test Engineer I

Sun Prairie, WI

This employee will work to support advanced concept development and new humidifier product development through laboratory testing, data analysis, prototype development, and engineering design ...

SmartIPlace

.Net Developer[Mostly remote]

Madison, WI · On-site

NET Developer to support multiple high-profile web application initiatives. The developer will join an existing team working on enterprise modernization projects, including: * Migration to a unified ...

SV Tech Systems Inc

Java Developer

Madison, WI · On-site

$51.50 - $66.50/hr

The Java Developer will design, develop, and implement web-based Java applications to support business requirements. Follows approved life cycle methodologies, creates design documents, and performs ...

Esker

Support Analyst

Middleton, WI · On-site +1

$53K - $68K/yr

You'll collaborate closely with fellow support analysts, engineering, and cross-functional partners to drive timely resolution, identify root causes, and contribute to long-term improvements in ...

Springs Window Fashions

MDM Developer

Middleton, WI · On-site

Support the evaluation, selection, and implementation of MDM platforms and tools to enable scalable ... Collaborate with Data Engineering & Architecture teams to align MDM solutions with enterprise data ...

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Support Developer information

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How much do support developer jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for support developer in Madison, WI is $67.83, according to ZipRecruiter salary data. Most workers in this role earn between $46.01 and $80.67 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Madison, WI?

For Support Developer jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Madison, WI look for?

The top searched job categories for Support Developer jobs in Madison, WI are:

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Infographic showing various Support Developer job openings in Madison, WI as of June 2026, with employment types broken down into 90% Full Time, 4% Part Time, and 6% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $141,089 per year, or $67.8 per hour.

Process Engineer II

Research and Testing Laboratory

Madison, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

You are the engineer Illumina is looking for. In your future role at the Madison site of the global leader in genetic sequencing, you will be part of the Engineering Services team providing process-focused engineering support for the equipment and systems producing the enzymes that fuel Illumina's sequencing and array-based solutions. You will drive process performance through process development and design, data-driven troubleshooting, process capability assessment, yield improvement, scalable equipment solutions, process control strategy, and product and technical transfer from development through manufacturing implementation. You will support fermentation vessels, purification systems, heat treatment equipment, solids conveyance, centrifuges, chromatography instruments, cold storage, analytical equipment, and emerging platform projects. You will contribute to a self-directed, diverse team by improving process capabilities, strengthening equipment reliability, enabling scale-up readiness, and applying statistical and engineering methods to sustain control. We want your curiosity, creative problem solving, communication confidence, and drive to execute.

Responsibilities:

  • Partner with cross-functional teams and vendors to support the design, troubleshooting, and improvement of manufacturing and laboratory systems, including fermentation, purification, PHT, solids conveyance, centrifugation, chromatography, cold storage, and analytical equipment.
  • Apply process engineering principles to develop, optimize, and scale manufacturing processes and equipment using lean, Six Sigma, JMP, advanced Excel analytics, regression, DOE, statistical process control, and other data-driven methods.
  • Use statistical analysis and engineering judgment to evaluate process performance, identify risks, improve efficiency, strengthen business continuity, and recommend maintenance, CIP, spare parts, and reliability strategies for critical manufacturing systems.
  • Write, review, and manage engineering reports, protocols, user requirement specifications, maintenance work instructions, and technical documentation that support process design, equipment qualification, process control, and scale-up decisions.
  • Incorporate quality, validation, and regulatory compliance requirements into system design, process engineering, equipment support, and continuous improvement activities.
  • Develop specifications, feasibility assessments, and supporting engineering documents for scalable equipment layouts, system design, process design, qualification, and project implementation.
  • Lead and contribute to cross-functional projects that align local, national, and international teams on process strategy, scale-up needs, equipment capability, and data-driven process improvement.
  • Serve as a visible technical resource by mentoring supporting engineers, communicating process and system design recommendations clearly, and contributing to team culture through ownership and collaborative problem solving.

Requirements:

  • B.S. degree in Engineering or equivalent technical training/experience
  • 2+ years relevant engineering experience.
  • Demonstrated ownership of complex, ambiguous technical work, including independent execution, high-quality documentation, and follow-through on cross-functional engineering commitments.
  • Experience or interest in applying statistical tools, advanced Excel analytics, JMP, regression, DOE, and statistical process control to engineering reports, business cases, and process improvement decisions.
  • Desire to grow toward a Senior Engineer role by leading complex cross-functional projects from concept through implementation, deepening unit operations expertise, mentoring others, and strengthening operator collaboration.
The estimated base salary range for the Process Engineer II role based in the United States of America is: $76,500 - $114,700. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. The range reflects longterm growth in the role; therefore, most candidates are hired between the minimum and middle of the range. Placement depends on experience, skills, location, and internal equity. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.
We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.

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