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Entry Level It Support Engineer Jobs in Madison, WI

Kayser Ford

IT Support Specialist

Madison, WI

Technology Support Specialist Help our people do their best work. At Kayser Automotive Group, we ... You don't need to be a network engineer or cybersecurity expert. We're looking for someone who ...

Kayser Ford

IT Support Specialist

Madison, WI

Technology Support Specialist Help our people do their best work. At Kayser Automotive Group, we ... You don't need to be a network engineer or cybersecurity expert. We're looking for someone who ...

Kayser Ford

IT Support Specialist

Madison, WI

Technology Support Specialist Help our people do their best work. At Kayser Automotive Group, we ... You don't need to be a network engineer or cybersecurity expert. We're looking for someone who ...

Kayser Ford

IT Support Specialist

Madison, WI · On-site

Technology Support Specialist Help our people do their best work. At Kayser Automotive Group, we ... You don't need to be a network engineer or cybersecurity expert. We're looking for someone who ...

Kayser Ford

IT Support Specialist

Madison, WI

Technology Support Specialist Help our people do their best work. At Kayser Automotive Group, we ... You don't need to be a network engineer or cybersecurity expert. We're looking for someone who ...

U.S. Navy

IT Support Specialist

Pardeeville, WI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Black Earth, WI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Johnson Creek, WI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Fall River, WI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Sun Prairie, WI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Poynette, WI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Cross Plains, WI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

North Freedom, WI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Monticello, WI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Edgerton, WI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Whitewater, WI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Marshall, WI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Argyle, WI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Brodhead, WI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Dane, WI

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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Showing results 1-20

All JobsIt Support Engineer JobsEntry Level It Support Engineer JobsEntry Level It Support Engineer Jobs in Madison, WI

Entry Level It Support Engineer information

See Madison, WI salary details

$16

$40

$68

How much do entry level it support engineer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for entry level it support engineer in Madison, WI is $40.17, according to ZipRecruiter salary data. Most workers in this role earn between $29.81 and $46.97 per hour, depending on experience, location, and employer.

What is an entry level IT support engineer?

Entry Level IT Support Engineers are professionals who provide technical assistance and support to users experiencing computer, software, or network issues. They typically troubleshoot problems, install and configure hardware and software, and help maintain IT systems for organizations. These roles are usually suited for individuals at the beginning of their IT careers and often serve as a stepping stone to more advanced positions in information technology. Good communication skills, a basic understanding of IT systems, and a willingness to learn are important for success in this role.

What are some common challenges faced by entry level IT support engineers, and how can they overcome them?

Entry level IT Support Engineers often encounter challenges such as troubleshooting unfamiliar technical issues, managing high volumes of support tickets, and communicating effectively with non-technical users. To overcome these, it's helpful to develop strong problem-solving skills, seek guidance from experienced team members, and continually expand your technical knowledge through training and hands-on experience. Building good communication skills is also key, as you'll regularly translate technical information for end users and collaborate with colleagues across departments.

Is an Entry Level IT Support Engineer support a good entry-level job?

An Entry Level IT Support Engineer role is considered a good entry-level job for those interested in IT, as it provides foundational experience in troubleshooting, hardware, software, and network issues. It often requires basic certifications like CompTIA A+ and offers opportunities to develop technical skills and advance in IT careers.

What is the difference between Entry Level IT Support Engineer vs Help Desk Technician?

AspectEntry Level IT Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+ (commonly required)
Work EnvironmentOn-site and remote technical support, troubleshooting hardware/software issuesHelp desk, customer support, remote troubleshooting
Employer & Industry UsageIT departments across various industries, tech companies, corporate environmentsCustomer service centers, IT support firms, corporate help desks

Entry Level IT Support Engineers and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. While Help Desk Technicians primarily handle customer inquiries and remote troubleshooting, Entry Level IT Support Engineers may have broader responsibilities including hardware setup, network support, and on-site troubleshooting. Both roles are essential entry points into IT careers, with overlapping skills but different focus areas.

What are the key skills and qualifications needed to thrive as an entry level IT support engineer?

To thrive as an Entry Level IT Support Engineer, you need foundational knowledge of computer hardware, operating systems, networking basics, and often a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong communication skills, patience, and a customer-focused attitude are vital soft skills that help in resolving user issues effectively. These skills and qualities are crucial for quickly diagnosing problems, providing reliable technical support, and ensuring user satisfaction in a fast-paced IT environment.

What are popular job titles related to Entry Level It Support Engineer jobs in Madison, WI?

For Entry Level It Support Engineer jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support Engineer jobs in Madison, WI look for?

The top searched job categories for Entry Level It Support Engineer jobs in Madison, WI are:

What cities near Madison, WI are hiring for Entry Level It Support Engineer jobs?

Cities near Madison, WI with the most Entry Level It Support Engineer job openings:

Entry Level It Support Engineer jobs near you
Infographic showing various Entry Level It Support Engineer job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $83,563 per year, or $40.2 per hour.

IT Support Specialist

Kayser Ford

Madison, WI

Full-time

Posted 9 days ago

Job description

Technology Support Specialist

Help our people do their best work.

At Kayser Automotive Group, we believe technology should make work easier—not more frustrating.

We're looking for someone who enjoys solving problems, helping people, and making someone's day just a little bit better. Whether it's getting a new employee set up on their first day, helping someone regain access to an account, or troubleshooting a stubborn phone or computer, you'll be the first person our team turns to when they need help.

You don't need to be a network engineer or cybersecurity expert. We're looking for someone who enjoys learning, communicates well, and takes pride in providing exceptional service to coworkers.

If you've ever been the person friends and family call when technology isn't cooperating, we'd love to talk with you.

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What You'll Do

As our Technology Support Specialist, you'll be the primary day-to-day IT resource supporting employees across our dealerships and corporate offices.

Responsibilities include:

End User Support

Serve as the first point of contact for employee technology questions and support requests.

Troubleshoot Windows PCs, laptops, monitors, peripherals, and common software issues.

Assist employees with Microsoft Office and Microsoft 365 applications.

Resolve issues in person, over the phone, and through remote support.

Employee Onboarding & Offboarding

Prepare computers and equipment for new employees.

Create and configure user accounts and email access.

Set up phones, printers, and required applications.

Disable accounts and recover equipment for departing employees.

Ensure onboarding and offboarding checklists are completed accurately.

Account Administration

Password resets

Microsoft 365 account management

Multi-factor authentication assistance

User permissions and group memberships

Basic Active Directory/Azure AD administration (if applicable)

Hardware & Device Management

Deploy and image new computers.

Maintain laptop and desktop inventory.

Coordinate equipment repairs and warranty service.

Replace aging hardware as needed.

Manage monitors, docks, keyboards, scanners, and accessories.

Phone & Communication Systems

Configure desk phones and extensions.

Assist with mobile device setup.

Troubleshoot basic phone and voicemail issues.

Coordinate with phone system vendors when necessary.

Technology Operations

Maintain IT asset inventory.

Document common solutions and procedures.

Keep technology storage areas organized.

Assist with software licensing and renewals.

Recommend process improvements that make technology easier for employees.

Team Collaboration

Escalate complex issues to the IT Coordinator when needed.

Assist with larger technology rollouts and special projects.

Travel occasionally between dealership locations to provide support.

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What We're Looking For

We're more interested in attitude than an impressive résumé.

You'll probably be a great fit if you:

Enjoy helping people.

Stay calm under pressure.

Communicate clearly and professionally.

Take ownership of problems until they're resolved.

Like learning new technology.

Are organized and dependable.

Can explain technical issues in plain English.

Experience with Windows, Microsoft 365, printers, mobile devices, or help desk software is helpful, but we're willing to train someone with the right mindset.

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Why Kayser?

Kayser Automotive Group has been serving Wisconsin communities since 1925. Today, our team of nearly 500 employees works together across multiple locations with one shared goal: creating exceptional experiences for our customers and one another.

Technology plays an important role in that mission.

You'll work directly with experienced IT leadership while gaining exposure to enterprise technology, Microsoft 365 administration, device management, and the day-to-day operations of a growing organization.

If you're looking for a place where you can build your skills, make a meaningful impact, and grow your career, we'd love to meet you.

Apply