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Entry Level It Support Engineer Jobs in Madison, WI

CFS

IT Support Specialist - Networking

Janesville, WI

$55K/yr

IT Support Engineer - Network Operations | Permanent | No Sponsorship Available | On-Site ABOUT OUR CLIENT * Employee-owned retail organization with corporate headquarters and distribution centers ...

CFS

IT Support Specialist - Networking

Janesville, WI

$55K/yr

IT Support Engineer - Network Operations | Permanent | No Sponsorship Available | On-Site ABOUT OUR CLIENT * Employee-owned retail organization with corporate headquarters and distribution centers ...

Sky Systems Inc

IT Support (Part Time)

Madison, WI

$21.75 - $29.75/hr

Position: IT Support Engineer Working Model: This is a dispatch support / on-need basis position where once there is a ticket raised at the client site, we will inform you at least 24 hours prior for ...

Shopbop

IT Support Eng II - AMZ10909.8

Madison, WI · On-site

Shopbop, a subsidiary of BOP LLC, is seeking an IT Support Engineer II to troubleshoot complex IT problems and lead continuous improvement efforts. The role involves collaborating with teams ...

Bruker

IT Service Engineer

Middleton, WI · Remote

$57K - $91K/yr

IT Service Engineer Job Locations US-WI | US-TX | US-MN-Minneapolis | US-CO | US-AR ID 2026-19332 ... This is a new opportunity for a Service Center Support Technician to join the Bruker IT Team. * ...

SynergisticIT

Entry Level Cloud Engineer

Madison, WI · On-site

Currently, We are looking for entry-level software programmers, Java Full stack developers, Python ... IT Project work on the technologies needed Highly motivated, self-learner, and technically ...

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Entry Level It Support Engineer information

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How much do entry level it support engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level it support engineer in Madison, WI is $40.17, according to ZipRecruiter salary data. Most workers in this role earn between $29.81 and $46.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Engineer, and why are they important?

To thrive as an Entry Level IT Support Engineer, you need foundational knowledge of computer hardware, operating systems, networking basics, and often a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong communication skills, patience, and a customer-focused attitude are vital soft skills that help in resolving user issues effectively. These skills and qualities are crucial for quickly diagnosing problems, providing reliable technical support, and ensuring user satisfaction in a fast-paced IT environment.

What are some common challenges faced by entry level IT Support Engineers, and how can they overcome them?

Entry level IT Support Engineers often encounter challenges such as troubleshooting unfamiliar technical issues, managing high volumes of support tickets, and communicating effectively with non-technical users. To overcome these, it's helpful to develop strong problem-solving skills, seek guidance from experienced team members, and continually expand your technical knowledge through training and hands-on experience. Building good communication skills is also key, as you'll regularly translate technical information for end users and collaborate with colleagues across departments.

What are Entry Level IT Support Engineers?

Entry Level IT Support Engineers are professionals who provide technical assistance and support to users experiencing computer, software, or network issues. They typically troubleshoot problems, install and configure hardware and software, and help maintain IT systems for organizations. These roles are usually suited for individuals at the beginning of their IT careers and often serve as a stepping stone to more advanced positions in information technology. Good communication skills, a basic understanding of IT systems, and a willingness to learn are important for success in this role.

What is the difference between Entry Level IT Support Engineer vs Help Desk Technician?

AspectEntry Level IT Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+ (commonly required)
Work EnvironmentOn-site and remote technical support, troubleshooting hardware/software issuesHelp desk, customer support, remote troubleshooting
Employer & Industry UsageIT departments across various industries, tech companies, corporate environmentsCustomer service centers, IT support firms, corporate help desks

Entry Level IT Support Engineers and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. While Help Desk Technicians primarily handle customer inquiries and remote troubleshooting, Entry Level IT Support Engineers may have broader responsibilities including hardware setup, network support, and on-site troubleshooting. Both roles are essential entry points into IT careers, with overlapping skills but different focus areas.

What are popular job titles related to Entry Level It Support Engineer jobs in Madison, WI? For Entry Level It Support Engineer jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support Engineer jobs in Madison, WI look for? The top searched job categories for Entry Level It Support Engineer jobs in Madison, WI are:
What cities near Madison, WI are hiring for Entry Level It Support Engineer jobs? Cities near Madison, WI with the most Entry Level It Support Engineer job openings:
Entry Level It Support Engineer jobs near you
Infographic showing various Entry Level It Support Engineer job openings in Madison, WI as of May 2026, with employment types broken down into 5% As Needed, 69% Full Time, 20% Part Time, 3% Temporary, and 3% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $83,563 per year, or $40.2 per hour.

IT Support Specialist - Networking

CFS

Janesville, WI

$55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

IT Support Engineer – Network Operations | Permanent | No Sponsorship Available | On-Site ABOUT OUR CLIENT
  • Employee-owned retail organization with corporate headquarters and distribution centers supporting multiple retail locations
  • Strong emphasis on operational stability, customer experience, and technological reliability
  • Collaborative IT environment focused on infrastructure excellence and continuous improvement
BENEFITS & COMPENSATION
  • Compensation: Up to $55,000 per year
  • PTO: Competitive paid time off package
  • Retirement: Employee ownership opportunities
  • Medical: Health, vision, and dental plans available for individuals and families
RESPONSIBILITIES FOR THE IT SUPPORT SPECIALIST
  • Monitor and maintain network connectivity across corporate, distribution, and retail locations while troubleshooting outages and performance issues
  • Implement proactive monitoring schedules and respond to network/connectivity tickets according to internal SLAs
  • Collaborate with security and IT teams to apply patches, monitor firewalls, and audit network configurations for vulnerabilities
  • Document network devices, configurations, topologies, and maintain comprehensive asset inventory
  • Support day-to-day end user technical issues as an active member of the IT support team
  • Assist with planning network upgrades, hardware replacements, and configuration improvements
PREFERRED EXPERIENCE FOR THE IT SUPPORT SPECIALIST
  • Associate degree in a technical field such as infrastructure or networking
  • 1-2 years of professional experience in network analyst, administrator, or support roles
  • Hands-on experience troubleshooting and maintaining network infrastructure including access points, switches, routers, and firewalls (Cisco Meraki experience is a plus)
  • CompTIA Network+, CCNA, or similar certifications preferred
  • Available to work on-site daily in the Southern Wisconsin area

Timing is everything. Whether you are aggressively in a job search or simply passive and looking for the ideal position, we would like to have the chance to share our opportunities with you. We specialize in placement of IT professionals. Please contact me for more information about this role as well as other opportunities.

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