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Support Developer Jobs in Haverstraw, NY (NOW HIRING)

AQR

Application Support Engineer

Greenwich, CT · On-site

$110K - $140K/yr

Your Role We are seeking an Application Support Engineer who will work at the boundary of the technical systems and processes that drive our investment business. This is an individual contributor ...

AQR

Application Support Engineer

Greenwich, CT

$110K - $140K/yr

Your Role We are seeking an Application Support Engineer who will work at the boundary of the technical systems and processes that drive our investment business. This is an individual contributor ...

AQR

Desktop Support Engineer

Greenwich, CT · On-site

$85K - $100K/yr

... Engineering group. You will report to the Senior Help Desk lead and will work closely across all ... Supporting the roll-out of new applications and project initiatives. * Testing and evaluating new ...

AQR

Desktop Support Engineer

Greenwich, CT

$85K - $100K/yr

... Engineering group. You will report to the Senior Help Desk lead and will work closely across all ... Supporting the roll-out of new applications and project initiatives. * Testing and evaluating new ...

Stem Xpert

L2 application support engineer

Stamford, CT · On-site

... engineering and systems integration. Our tightly integrated offerings are tailored to each clients ... Level 2 Application Support (Mandatory) UNIX/Shell scripting Oracle/PL-SQL ITIL, Investment banking ...

Avcend

Sr Desktop Support Engineer

Stamford, CT · On-site

On-site support with dedicated engineers during core hours for Enhanced Desktop Support Users. * Services delivered at: * 600 Washington Blvd., Stamford, CT (Primary Site) * 35 Nutmeg Drive, Trumbull ...

avisystems

Audio-Visual Support Engineer

Mahwah, NJ

The role of Audiovisual Support Engineer will be dedicated to one of our key Enterprise customers. In this senior-level role, you will take ownership of the design, implementation, and support of ...

avisystems

Audio-Visual Support Engineer

Mahwah, NJ

The role of Audiovisual Support Engineer will be dedicated to one of our key Enterprise customers. In this senior-level role, you will take ownership of the design, implementation, and support of ...

avisystems

Audio-Visual Support Engineer

Mahwah, NJ · On-site

The role of Audiovisual Support Engineer will be dedicated to one of our key Enterprise customers. In this senior-level role, you will take ownership of the design, implementation, and support of ...

avisystems

Audio-Visual Support Engineer

Mahwah, NJ · On-site

The role of Audiovisual Support Engineer will be dedicated to one of our key Enterprise customers. In this senior-level role, you will take ownership of the design, implementation, and support of ...

avisystems

Audio-Visual Support Engineer

Mahwah, NJ · On-site

The role of Audiovisual Support Engineer will be dedicated to one of our key Enterprise customers. In this senior-level role, you will take ownership of the design, implementation, and support of ...

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Support Developer information

See Haverstraw, NY salary details

$39

$69

$84

How much do support developer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for support developer in Haverstraw, NY is $69.40, according to ZipRecruiter salary data. Most workers in this role earn between $47.12 and $82.55 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What cities near Haverstraw, NY are hiring for Support Developer jobs?

Cities near Haverstraw, NY with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Haverstraw, NY as of June 2026, with employment types broken down into 35% Full Time, 63% Part Time, and 2% Temporary. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $144,362 per year, or $69.4 per hour.

Technical Support Engineer

Long Finch Technologies

Maywood, NJ • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Key Responsibilities

·       Monitor and triage telecom incidents impacting public‑facing voice platforms, including SBC health and call routing behavior

·       Investigate issues using CDRs, SBC logs, SIP traces, and vendor/carrier feedback

·       Support STIR/SHAKEN operational behaviors, including signing success/failure, exceptions, unsigned calls, and carrier rejections

·       Execute approved operational changes using defined runbooks and change windows (no ad‑hoc architecture changes)

·       Coordinate with carriers, vendors, and internal engineering/SRE teams during incidents

·       Participate in incident bridges and support escalation workflows

·       Maintain runbooks/SOPs and operational documentation/audit artifacts; contribute to post‑incident RCA documentation

Required Qualifications

·       5–7+ years of VoIP/telecom operations experience in enterprise environments

·       Strong experience supporting SBC‑based voice services, including SIP call flows, routing, and log analysis (CDR/SBC/SIP/session logs)

·       Experience with incident management processes (ITSM/ticketing, escalations, documentation)

·       Working familiarity with contact center call flows and platforms (Genesys and/or Amazon Connect

Preferred Qualifications

·       Experience in BFS or regulated industries with strict change/audit requirements

·       Ribbon SBC familiarity (preferred) and/or exposure to PSX‑style routing/policy constructs

·       Familiarity with STIR/SHAKEN failure modes and operational monitoring patterns

·       Experience supporting hybrid contact center environments during migrations (on‑prem to cloud)

·       Experience acting as a telecom architect or L3 support

·       Exposure to enterprise monitoring and observability tools

  • Experience working in BFS Sector

Apply