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Support Developer Jobs in Hamilton, ON (NOW HIRING)

Ericsson

Software Developer Co-op

Ottawa, ON · On-site

CA$25.50 - CA$37/hr

Work in developing/debugging software which supports developer's needs, such as web-based tools, log analysis tools, debug tools, software management tools, etc. Write and execute unit, integration ...

Ksb

Senior Technical Sales Support

Mississauga, ON · On-site

The Purpose of Your Role As Senior Application Engineer / Senior Technical Sales Support, you will play a key role in supporting order intake growth by providing advanced technical expertise ...

Hydro Ottawa

Technical Standards Engineer

Ottawa, ON · Hybrid

Support Operations in the development of standard work methods. * Administer technical documents ... Licensed Professional Engineer, or able to be licensed in the province of Ontario * Demonstrated ...

Alquemy

Java Developer

Ottawa, ON · On-site

Java Application Developer Role Summary We are seeking a Java Application Developer to support application enhancements, modernization, system integrations, data solutions, and cloud-based ...

New

Geotab

Software Developer

Oakville, ON · On-site +1

Geotab is seeking a Software Developer who will support other developers within Geotab by contributing to development, QA and engineering-support inquiries. If you love technology, and are keen to ...

Sonova

Software Developer

Kitchener, ON · Hybrid

CA$80K - CA$110K/yr

Support software integration, troubleshooting, and continuous product enhancements * Help foster a collaborative, developer-driven engineering culture More about you: * Bachelor's degree in Computer ...

Ericsson

Principal Developer

Ottawa, ON

... supporting shared infrastructure scenarios Mentor engineering teams in cross-platform development practices and hardware ecosystem adaptation Provide engineering-driven perspectives on platform ...

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Support Developer information

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What job categories do people searching Support Developer jobs in Hamilton, ON look for?

The top searched job categories for Support Developer jobs in Hamilton, ON are:

What cities near Hamilton, ON are hiring for Support Developer jobs?

Cities near Hamilton, ON with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Hamilton, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Software Developer Co-op

Ottawa, ON • On-site

Ericsson
IT Services • 10K+ employees
Learn more about Ericssonexternal

CA$25.50 - CA$37/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Key responsibilities

  • Contribute to developing new features, infrastructure, and test cases for 5G software features in the Management and Control plane area.

  • Develop and debug software supporting developer needs, such as web-based tools, log analysis tools, debug tools, and software management tools.

  • Write and execute unit, integration, and system-level tests.

Ericsson rating

9.2

Company rating: 9.2 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Join our Team Location: Ottawa, Ontario. Duration: 8 to 16 months Start date: Jan 4th At this time, Ericsson Canada Inc. does not provide immigration assistance/sponsorship now or in the future for this position.

About this opportunity: Within CCI, you will be part of the RCO (RAN Compute & Operability) software development team, contributing to innovative solutions that enable Ericsson's global 5G networks. You will work with a wide group of designers, specialists and researchers across the Cloud RAN development organization in solving sophisticated technical challenges and develop innovative new technologies for our world-leading RAN portfolio. We are also committed to diversity and inclusion and to being a responsible and relevant driver of positive change.

What you will do: Work on 3GPP NR and ORAN standards and protocols for advanced 5G features in Management and Control plane area of the software. Contribute to developing new features as well as the infrastructure and test cases to support automated testing of those features for new 5G software features. Work in developing/debugging software which supports developer's needs, such as web-based tools, log analysis tools, debug tools, software management tools, etc.

Write and execute unit, integration, and system-level tests Collaborate with cross-functional teams across multiple sites and product programs Participate in agile development processes (sprint planning, stand-ups, reviews) Support continuous improvement of development workflows, CI/CD pipelines, and code quality The skills you bring: You are currently a student in Electrical Engineering, Computer Engineering, Computer Science or similar discipline with GPA 3.0 (out of 4) or higher Good understanding of signal processing, communication theory, SW design methodology, IP Networking is an asset Knowledge of C/C++, JAVA, Python Good understanding of the Linux/Unix environmen Some knowledge of Cloud-Native core principles, DevOps and Ecosystem a plus - microservices, K8S, Docker, Helm, CI/CD (DevOps) Excellent English communication skills Excellent problem solving and interpersonal skills and possessing a can-do attitude Good knowledge of communication theory, Netconf protocol, Yang data modeling is an asset Interest in 5G, Cloud RAN, distributed systems, or telecom software What happens once you apply. Click Here to find all you need to know about what our typical hiring process looks like. Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets

We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned

Primary country and city: Canada (CA) || Ottawa (Country/ City) Job details: Developer Compensation and Benefits at Ericsson At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals. Your Pay The salary offered is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.

The salary range for this position is $25.5 - $37 CAD/Hour

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