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Support Developer Jobs in Franklin, TN (NOW HIRING)

Revecore

Sr. Production Support Engineer

Franklin, TN · Remote

$40.50 - $52.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Exposure to CI/CD pipelines using Azure DevOps, GitHub Actions, or similar. * Knowledge of ITIL or SRE principles, and experience establishing support SLAs and metrics. * Experience working in highly ...

New

GDI Infotech

IT SUpport Engineer

Nashville, TN · On-site

IT Support Engineer Location: Nashville, TN (Hybrid) Employment Type: Direct Hire or Contract-to-Hire We are a growing Managed Service Provider supporting clients across multiple industries and are ...

WME Group

Senior IT Support Engineer

Nashville, TN · Hybrid

The Senior IT Support Engineer will serve as a visible and trusted technology partner for employees and executives, combining responsive support with strong operational ownership, professionalism ...

Wmeimg

Senior IT Support Engineer

Nashville, TN · Hybrid

The Senior IT Support Engineer will serve as a visible and trusted technology partner for employees and executives, combining responsive support with strong operational ownership, professionalism ...

Nirvana Health & Wellness

IT Support Engineer

Antioch, TN · On-site

$25 - $38/hr

We are looking for an IT Support Technician LAN, WAN who will be responsible for maintaining and administering our company's computer networks. Your primary duties will include hardware, software ...

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All JobsSupport Developer JobsSupport Developer Jobs in Franklin, TN

Support Developer information

See Franklin, TN salary details

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$64

$78

How much do support developer jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for support developer in Franklin, TN is $64.91, according to ZipRecruiter salary data. Most workers in this role earn between $44.04 and $77.21 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What job categories do people searching Support Developer jobs in Franklin, TN look for?

The top searched job categories for Support Developer jobs in Franklin, TN are:

What cities near Franklin, TN are hiring for Support Developer jobs?

Cities near Franklin, TN with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Franklin, TN as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 72% Physical, 2% Hybrid, and 26% Remote job distribution, with an average salary of $138,230 per year, or $66.5 per hour.

AV Support Engineer

Endeavor Operating Company, LLC

Nashville, TN • On-site

Full-time

Re-posted 22 days ago

Job description

WME is seeking an on-site AV Support Engineer to directly support all scheduled in-office live events, meetings, conference room and full-office AV systems. This role will also include some backup IT Support, as applicable. This support position will also work directly with WME's Global AV team, as part of a global team with a vested interest in providing excellent support with an ever-present customer service mentality.
The Technology Department within WME is responsible for the 24x7 operations and support of all AV/IT systems within the agency.
The ideal candidate will possess patience, empathy, and a positive attitude while working directly with end-users, to support daily office meetings, scheduled weekly events, and any supplementary desktop support, as applicable. Strong experience in live sound production and mixing is an absolute requirement. Experience in corporate/integrated audiovisual systems is a strong plus. IT/Desktop support experience is also a plus, but not required.
The Audiovisual Support Engineer plays a critical role by directly supporting all team members, clients, and client business teams, providing technical proficiency in live sound production, a strong awareness of room acoustics, live sound mixing, knowledge and experience with wireless/RF transmission, stage management and level controls, technical knowledge and aptitude for general audiovisual systems, and the ability manage stage production in a compressed time frame. The successful candidate must be detail-oriented, maintain a strong work-ethic, possess exceptional communication skills, confidence in his/her technical abilities, and enjoy working in a highly iterative, agile and fast-paced environment, while maintaining the ability to work well under pressure while prioritizing multiple requests.
This role will report to the IT Manager based in Nashville.
Role Summary:
  • Full production support, setup, and tear-down of a small-venue live production system
  • Live event mixing and monitoring
  • Daily conference room meeting setups and management
  • Maintenance and troubleshooting of in-house/conference room AV systems
  • Coordination with AV vendor for maintenance and higher-level AV service needs
  • Update and maintenance of conference room computers and peripherals
  • Coordination of meeting details and content needs with end users
  • Running of meeting content, when required
  • Cross-coordination with Global AV team for wider-company meetings and events
  • Remote meeting support and setup for other primary offices, as needed
  • Support for all-company meetings and events in which the Nashville office participates
  • Coordination and daily/weekly reporting on systems and activities to Nashville IT Manager
  • Consistent and reliable communication and follow-up with all Nashville and WME end-users on all related requests and meetings
  • Advise and recommend on any performance, hardware, or process improvements, including audiovisual, lighting, streaming, live audio recording, and other potential services.

Requirements
  • Minimum 3-5 years experience in live audio/event production as primary FOH and PM, including digital mix console, digital audio transport (Dante, etc.), wireless/RF systems, lighting and lighting control, general audio reinforcement principles, and PA system equipment and usage
  • Experience with live audio recording and streaming is a plus
  • Experience with integrated audiovisual/conference systems highly preferred
  • Exceptional communication skills and attention to detail
  • Ability and confidence to work in compressed time frames with a wide range of clients and production needs
  • Experience in IT/Desktop support a plus, but not required

WME is an equal opportunity employer committed to a diverse and inclusive work environment.
WME is an equal opportunity employer and encourages applications from qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

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