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Support Developer Jobs in Jackson, TN (NOW HIRING)

FirstBank

Senior Automation Developer

Lexington, TN · Remote

Support the implementation of RPA solutions. * Create process documentation. * Assure the quality ... Basic programming knowledge on HTML, JavaScript (or any scripting language). * Able to design ...

ABB

Protection and Control Engineer

Alamo, TN · Remote

Lead and support engineering design activities for new and existing utility, industrial, and commercial substation protection & control/automation systems, including planning, coordination, and ...

ABB

Protection and Control Engineer

TN · Remote

Lead and support engineering design activities for new and existing utility, industrial, and commercial substation protection & control/automation systems, including planning, coordination, and ...

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How much do support developer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for support developer in Jackson, TN is $63.87, according to ZipRecruiter salary data. Most workers in this role earn between $43.32 and $75.96 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What cities near Jackson, TN are hiring for Support Developer jobs?

Cities near Jackson, TN with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Jackson, TN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $132,848 per year, or $63.9 per hour.

Project Engineer/ Plant Engineer, Pipe & Fittings Manufacturer (Brownsville, TN)

Brownsville, TN • On-site

Westlake Corporation
See more jobs at Westlake Corporationexternal

Full-time

Posted 15 days ago

Westlake Chemical rating

7.8

Company rating: 7.8 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

45th of 104 rated chemical manufacturers

Job description

Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.
Essential Duties and Responsibilities:
The Project Engineer/ Plant Engineer is responsible for managing capital projects, facility improvements, and engineering initiatives that support safe, efficient, and reliable manufacturing operations. Essential duties and responsibilities include:
  • Lead capital improvement, facility upgrade, and process improvement projects from concept development through installation, commissioning, and project closeout.
  • Develop project scopes, schedules, budgets, forecasts, and cost estimates; monitor project performance to ensure objectives are achieved within established timelines and budgets.
  • Provide engineering expertise for the evaluation, selection, and implementation of new processes, equipment, technologies, and materials to improve productivity, quality, reliability, safety, and cost performance.
  • Ensure all engineering projects and facility modifications comply with OSHA, environmental, building, electrical, fire protection, and applicable industry regulations and standards.
  • Coordinate and manage contractors, consultants, OEMs, vendors, and suppliers to support engineering projects, equipment installations, retrofits, maintenance activities, and procurement efforts.
  • Prepare work scopes, bid specifications, and technical documentation for contractor and vendor proposals; review bid packages and provide recommendations for award.
  • Support the development, review, and approval of engineering drawings, equipment specifications, construction documents, and related technical records.
  • Oversee field installation activities, verify workmanship and compliance with project requirements, and accept completed work.
  • Initiate and coordinate procurement activities, including material requisitions, expediting, and receipt of project materials and equipment.
  • Prepare and communicate project status updates, construction progress reports, and cost forecasts to plant and corporate leadership.
  • Develop, maintain, and improve engineering procedures, standards, and best practices to ensure effective support of plant operations.
  • Collaborate with Production, Maintenance, Safety, and other departments to evaluate existing equipment performance and identify opportunities for continuous improvement.
  • Support plant maintenance activities by providing technical assistance related to electrical systems, plumbing systems, building infrastructure, utilities, and troubleshooting efforts.
  • Provide engineering support for environmental compliance activities, including testing, reporting, permitting, inspections, and audits.
  • Serve as the primary engineering contact for plant utility systems and maintain effective working relationships with utility providers, including the local Energy Authority and TVA.
  • Coordinate testing, inspection, repair, and maintenance activities for critical emergency systems, including fire alarm and fire suppression systems.
  • Support facility insurance inspections and ensure timely completion of corrective actions resulting from inspection findings.
  • Participate in Factory Acceptance Tests (FATs) and equipment validation activities to ensure equipment meets operational and design requirements.
  • Partner with site safety personnel to identify and implement machinery, process, and personnel safety improvements.
  • Demonstrate a strong commitment to health, safety, environmental stewardship, and continuous improvement through personal leadership and adherence to company standards.
  • Serve as a facility emergency contact and provide support during off-hours incidents or critical operational events as required.

Qualifications:
  • Familiarity with injection molding machinery, and plastics processing (multiple technologies).
  • Comprehensive knowledge of plastic injection molding process, machines, and resins.
  • Strong mechanical aptitude and troubleshooting skills.
  • Ability to effectively present information and respond to questions from employees, coworkers and leadership.
  • Proficiency with MS office (word, spreadsheets), database applications, e-mail and internet research.
  • Excellent communication skills and demonstrated leadership ability.

Education and/or Experience:
  • B.S. Degree in Civil, Mechanical, Industrial, Electrical or Manufacturing Engineering required.
  • 5+ years related project engineering experience required.
  • Must have experience with medium to large scale engineering projects: budgeting, forecasting, scheduling, and financials.
  • Basic understanding of ACAD drawings and equipment literature applicable in a manufacturing facility.
  • Ability to create and modify engineering drawings using AutoCAD, SolidWorks software.
  • Must be able to work Monday to Friday, standard 8 hour work schedule with the ability to work "overtime" (3-5 hours a week) based on business needs.
  • This is a fully onsite role. Must be able to commute daily to our Brownsville, TN plant.

Language Skills: Ability to read and comprehend sufficient English to follow work instructions. Legible writing.
Mathematical Skills: Ability to perform basic mathematics including addition, subtraction, multiplication, division, and averaging with both whole and fractional numbers.
Reasoning Ability: Capable of applying basic problem solving tools to determine root cause of facility related issues. Use of critical thought is a must.
Physical Demands:
  • Ability to lift-up to 50 pounds.
  • This position is very active and requires frequent standing, walking, bending, kneeling, stooping, crouching, climbing; use of hands to finger, handle or feel, reach with hands and arms.
  • This position requires frequent communication with other employees. Must be able to exchange accurate information in these situations.
  • Able to work safely in a production environment around moving mechanical parts, recognizing various sounds and alarms.

Work Environment:
This position has a transitioning work environment. Office/computer and manufacturing plant environments are normal. The noise level in the plant environment is usually high, as normal for a manufacturing plant. Some of the work in the operating units may require usage of required PPE including safety glasses, hearing protection, steel toe shoes, fall protection, hard hats, etc.
Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.
If you are an active Westlake employee (or an employee of any Westlake affiliates), please do not apply here. You will apply via the Jobs Hub application in Workday.

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