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Support Developer Jobs in Farmington, NY (NOW HIRING)

Senior DevOps Engineer

Rochester, NY · Remote

$128K - $164K/yr

The DevOps Engineer will partner closely with Software, Systems, and Quality teams to enable ... Support containerized build environments (Docker and/or Podman) to ensure reproducible and ...

Test Engineer

Rochester, NY · On-site

$75K - $105K/yr

Work with Technical Support Engineers and Service Technicians worldwide to solve test problems. * Perform verification and validation of duplicate test systems before global deployment to ensure ...

Test Engineer

Rochester, NY · On-site

$71K - $118K/yr

As a Test Engineer at MKS, you will work with Principal and Senior Test Engineers, Product Support ... In addition, you will play a key role in supporting multiple concurrent global initiatives, helping ...

Test Engineer

Rochester, NY · On-site

$75K - $105K/yr

Work with Technical Support Engineers and Service Technicians worldwide to solve test problems. * Perform verification and validation of duplicate test systems before global deployment to ensure ...

Test Engineer

Rochester, NY · On-site

$75K - $105K/yr

Work with Technical Support Engineers and Service Technicians worldwide to solve test problems. * Perform verification and validation of duplicate test systems before global deployment to ensure ...

Test Engineer

Rochester, NY · On-site

$71K - $118K/yr

Work with Technical Support Engineers and Service Technicians worldwide to solve test problems. Perform verification and validation of duplicate test systems before global deployment to ensure ...

Test Engineer

Rochester, NY · On-site

$75K - $105K/yr

Work with Technical Support Engineers and Service Technicians worldwide to solve test problems. * Perform verification and validation of duplicate test systems before global deployment to ensure ...

Engineering Co-op

Rochester, NY · On-site

$23 - $25/hr

The principal responsibility for this co-op role is to support engineering projects and day-to-day activities across various film and chemical manufacturing processes. The co-op will gain hands-on ...

Cloud Developer II

Victor, NY · On-site

$54 - $73.75/hr

We support the latest OnGuard versions, so customers benefit from improved availability, performance, quality, and newly released features. Engineers on this team design new automated solutions and ...

New

Cloud Developer II

Scottsville, NY · On-site

$53.25 - $72.75/hr

We support the latest OnGuard versions, so customers benefit from improved availability, performance, quality, and newly released features. Engineers on this team design new automated solutions and ...

New

Cloud Developer II

Manchester, NY · On-site

$57.25 - $78.25/hr

We support the latest OnGuard versions, so customers benefit from improved availability, performance, quality, and newly released features. Engineers on this team design new automated solutions and ...

New

Provide product demonstrations and support engineering center testing and measurement services. * Identify customer's needs and sales opportunities and suggest technical solutions for optical ...

Cloud Developer II

Rochester, NY · On-site

$55.50 - $76/hr

We support the latest OnGuard versions, so customers benefit from improved availability, performance, quality, and newly released features. Engineers on this team design new automated solutions and ...

New

Cloud Developer II

Webster, NY · On-site

$51.75 - $70.75/hr

We support the latest OnGuard versions, so customers benefit from improved availability, performance, quality, and newly released features. Engineers on this team design new automated solutions and ...

New

Cloud Developer II

Avon, NY · On-site

$51.75 - $71/hr

We support the latest OnGuard versions, so customers benefit from improved availability, performance, quality, and newly released features. Engineers on this team design new automated solutions and ...

New

Cloud Developer II

Irondequoit, NY · On-site

$58.25 - $79.75/hr

We support the latest OnGuard versions, so customers benefit from improved availability, performance, quality, and newly released features. Engineers on this team design new automated solutions and ...

New

Cloud Developer II

Pittsford, NY · On-site

$53.50 - $73/hr

We support the latest OnGuard versions, so customers benefit from improved availability, performance, quality, and newly released features. Engineers on this team design new automated solutions and ...

Showing results 21-40

Support Developer information

See Farmington, NY salary details

$37

$66

$80

How much do support developer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for support developer in Farmington, NY is $66.21, according to ZipRecruiter salary data. Most workers in this role earn between $44.95 and $78.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What cities near Farmington, NY are hiring for Support Developer jobs?

Cities near Farmington, NY with the most Support Developer job openings:

Infographic showing various Support Developer job openings in Farmington, NY as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $137,727 per year, or $66.2 per hour.

Senior DevOps Engineer

Ortho Clinical Diagnostics

Rochester, NY • Remote

$128K - $164K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 hours ago


Job description

The Opportunity

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

At QuidelOrtho, we're advancing the power of diagnostics for a healthier future for all. Join our mission as our next Senior DevOps Engineer to join our R&D Instrument Platforms organization. This role will focus on the design, implementation, and operation of Azure DevOps-centric CI/CD pipelines that support safetycritical, regulated medical device software. The DevOps Engineer will partner closely with Software, Systems, and Quality teams to enable reliable, repeatable, and auditable build and release workflows across a distributed Linux-based product portfolio.

This is an opportunity to shape build, release, and compliance infrastructure, including software bill of materials (SBOM) generation and Yocto-based embedded Linux build pipelines, within a regulated quality management system.

This position is remote eligible but candidates local to Rochester, NY are highly desirable.

NOTE: If you are working remotely, you must be able to travel to Rochester, NY on as-needed basis (about once a quarter).

The Responsibilities

This role is responsible for enabling secure, scalable, and traceable software delivery pipelines with Azure DevOps Pipelines as the primary CI/CD platform, while supporting long-lived medical device programs.

  • Design, implement, and maintain CI/CD pipelines using Azure DevOps Pipelines as the system of record.
  • Integrate Azure DevOps and/or GitHub repositories with Azure DevOps pipelines where applicable (e.g., GitHub-hosted code with Azure-hosted CI/CD and artifacts).
  • Define and enforce branching strategies, pull request policies, build validation, and release gates within Azure DevOps.
  • Create and maintain automated build pipelines for Yocto-based embedded Linux applications, including cross-compilation and image generation.
  • Implement Software Bill of Materials (SBOM) generation and publication as part of the CI/CD pipeline to support cybersecurity and regulatory requirements.
  • Integrate build pipelines with static analysis, test execution, code coverage, and quality reporting tools.
  • Integrate requirements/PLM systems with verification tooling (test management, automated execution, and reporting) to enable end-to-end traceability from requirements to test evidence and release artifacts.
  • Establish artifact management and versioning strategies using Azure DevOps Artifacts or equivalent repositories.
  • Support containerized build environments (Docker and/or Podman) to ensure reproducible and deterministic builds.
  • Partner with Quality and Regulatory stakeholders to ensure pipelines support traceability, auditability, and controlled releases in a regulated development lifecycle.
  • Monitor, troubleshoot, and optimize pipeline reliability, performance, and cost.
  • Act as a DevOps subject matter expert, providing guidance, documentation, and onboarding support for development teams.
  • Help configure and manage Azure DevOps project.
  • Support secure credential handling, secrets management, and leastprivilege access within pipelines.
  • Perform other work-related duties as assigned.

The Individual

Required:

  • B.S. or M.S. Degree in Computer Science, Computer Engineering, Software Engineering or a related discipline required.
  • Minimum of 5 years of experience in DevOps, build engineering, or platform engineering roles.
  • Strong, hands-on experience with Azure DevOps Pipelines as a primary CI/CD platform.
  • Solid experience integrating GitHub with Azure DevOps for source control, PR workflows, and build validation.
  • Proficiency with Git, including branching strategies and release flows.
  • Experience generating and managing Software Bill of Materials (SBOMs) as part of automated build workflows.
  • Strong Linux expertise, including scripting and troubleshooting in build environments.
  • Familiarity with containerized builds using Docker and/or Podman.
  • Experience integrating automated build, test, and quality checks into CI/CD pipelines.
  • Strong analytical and debugging skills with a systematic approach to diagnosing pipeline and infrastructure failures.
  • Ability to travel 15% or less, domestically, if working remotely.

Preferred:

  • Experience working in regulated software development environments (e.g., FDA, ISO 13485, IEC 62304, or similar).
  • Experience designing and maintaining Yocto build pipelines for embedded Linux environments.
  • Experience managing self-hosted Azure DevOps build agents, including Linux-based and containerized agents.
  • Scripting experience using Python, Bash, or PowerShell for automation and tooling.
  • Familiarity with secure DevOps practices, including secrets management and pipeline hardening.
  • Experience integrating PLM/ALM/requirements systems with test management and automation tooling to support traceability (requirements test cases results) and generation of audit-ready verification evidence.
  • Demonstrated experience standing up an end-to-end software delivery pipeline from greenfield (source control and branching strategy, CI/CD, artifact management, quality gates, automated testing, traceability/evidence workflows, and operational governance).
  • Experience supporting multi-repository or monorepo architectures with shared CI/CD patterns.
  • Familiarity with C++, CMake, and similar programming tools used in build and release workflows.
  • Familiarity with SonarQube or similar static analysis tools, including integrating analysis into CI/CD pipelines.
  • Experience integrating AI-assisted tooling into development and release workflows (e.g., AI code review, automated PR feedback, or release risk assessment).
  • Familiarity with dashboard design and reporting within Azure DevOps (e.g., Analytics, dashboards) or similar environments such as Grafana.
  • Exposure to embedded systems, crosscompilation toolchains, and longlifecycle products.

The Key Working Relationships

Internal Partners:

  • Software Engineers, Systems Engineers, Quality/Regulatory, Operations, IT / Infrastructure, Manufacturing, Service, Clinical Medical Affairs, Project Management Office

External Partners:

  • Software development partners and suppliers.

The Work Environment

This role is based at our beautiful waterfront campus with walking trail, fitness center, and full-service onsite cafeteria in the Rochester, NY region.

The work environment characteristics are representative of a manufacturing, laboratory, or warehouse environment. Up to 60% of the time at desk, standing or sitting extended periods of time. Flexible work hours to meet project deadlines

Physical Demands

Must be able to work at desk, standing or sitting for extended periods of time. Other physical demands include bending, kneeling, talking, hearing, and vision.

Salary Transparency

The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on the facts and circumstances of each case. The salary range for this position is $100,000 to $120,000 and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate.

Equal Opportunity

QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform the duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at recruiting@quidelortho.com.

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