Support Engineer
Austin, TX · On-site
Description We're looking for a Support Engineer who thrives at the intersection of speed and precision - someone who can deliver bug fixes, enhancements, and rapid responses across a ...
Support Engineer
Austin, TX · On-site
Description We're looking for a Support Engineer who thrives at the intersection of speed and precision - someone who can deliver bug fixes, enhancements, and rapid responses across a ...
Qualifications: * 4+ years of experience in software development or application support. * Strong learning agility and client-focused mindset. * Mandatory experience with ELM tools * Ability to work ...
Qualifications: * 4+ years of experience in software development or application support. * Strong learning agility and client-focused mindset. * Mandatory experience with ELM tools * Ability to work ...
Drone Support Engineer
Austin, TX · On-site
$30/hr
As a Drone Support Engineer II, you will be part of the Research and Development department supporting cutting-edge safety-related technology projects. The ideal candidate will demonstrate strong ...
Drone Support Engineer
Austin, TX · On-site
$30/hr
As a Drone Support Engineer II, you will be part of the Research and Development department supporting cutting-edge safety-related technology projects. The ideal candidate will demonstrate strong ...
Support Engineer - L3
Austin, TX · On-site
Mentored L2 Support Engineers and L1 product advocates on advanced troubleshooting * Aided our CS team in working through their customers' most complex configuration and user management issues ...
Support Engineer - L3
Austin, TX · On-site
Mentored L2 Support Engineers and L1 product advocates on advanced troubleshooting * Aided our CS team in working through their customers' most complex configuration and user management issues ...
Support Engineer
$65K - $85K/yr
SpyCloud is seeking a Support Engineer to join our 24x7 global support operations. This role ... Software as a Service (SaaS) solutions. * DevOps. * REST APIs. * Programming languages (Python ...
Support Engineer
$65K - $85K/yr
SpyCloud is seeking a Support Engineer to join our 24x7 global support operations. This role ... Software as a Service (SaaS) solutions. * DevOps. * REST APIs. * Programming languages (Python ...
Support Engineer
Austin, TX · On-site
$65K - $85K/yr
SpyCloud is seeking a Support Engineer to join our 24x7 global support operations. This role ... Software as a Service (SaaS) solutions. * DevOps. * REST APIs. * Programming languages (Python ...
Support Engineer
Austin, TX · On-site
$65K - $85K/yr
SpyCloud is seeking a Support Engineer to join our 24x7 global support operations. This role ... Software as a Service (SaaS) solutions. * DevOps. * REST APIs. * Programming languages (Python ...
Technical Support Engineer
Italy, TX · On-site
As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring ...
Technical Support Engineer
Italy, TX · On-site
As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring ...
Field Support Engineer
Houston, TX · On-site
Job Title: Sr. Field Support Engineer Experience Required: 8-10 years of product application experience Reports To: Engineering Director Role Summary We are seeking a highly experienced Field Support ...
Field Support Engineer
Houston, TX · On-site
Job Title: Sr. Field Support Engineer Experience Required: 8-10 years of product application experience Reports To: Engineering Director Role Summary We are seeking a highly experienced Field Support ...
Tier II Technical Support Engineer Mandatory Skills -Ability to effectively communicate updates to various audiences, including customers, sales support, management, and peers. -Ability to maintain ...
Tier II Technical Support Engineer Mandatory Skills -Ability to effectively communicate updates to various audiences, including customers, sales support, management, and peers. -Ability to maintain ...
EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a critical production environment. This role is supporting an existing CloudFlare deployment during a ...
Quick apply
EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a critical production environment. This role is supporting an existing CloudFlare deployment during a ...
EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a critical production environment. This role is supporting an existing CloudFlare deployment during a ...
EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a critical production environment. This role is supporting an existing CloudFlare deployment during a ...
Desktop Support Engineer - L1
Plano, TX · On-site
We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...
Quick apply
Desktop Support Engineer - L1
Plano, TX · On-site
We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...
EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a critical production environment. This role is supporting an existing CloudFlare deployment during a ...
EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a critical production environment. This role is supporting an existing CloudFlare deployment during a ...
Support Engineer
Austin, TX · On-site
Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join our team. In this role, you will collaborate with multiple departments and stakeholders across a ...
Support Engineer
Austin, TX · On-site
Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join our team. In this role, you will collaborate with multiple departments and stakeholders across a ...
We need strong Java Technical engineer from Production background. * Experience in Java Development as well as Support- Must * Expertise in SQL queries. * Strong in RDBMS concepts, Oracle DB and good ...
We need strong Java Technical engineer from Production background. * Experience in Java Development as well as Support- Must * Expertise in SQL queries. * Strong in RDBMS concepts, Oracle DB and good ...
We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...
Quick apply
We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...
Support Engineer
Austin, TX · On-site
Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join our team. In this role, you will collaborate with multiple departments and stakeholders across a ...
Support Engineer
Austin, TX · On-site
Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join our team. In this role, you will collaborate with multiple departments and stakeholders across a ...
Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join our team. In this role, you will collaborate with multiple departments and stakeholders across a ...
Quick apply
Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join our team. In this role, you will collaborate with multiple departments and stakeholders across a ...
We need strong Java Technical engineer from Production background. * Experience in Java Development as well as Support- Must * Expertise in SQL queries. * Strong in RDBMS concepts, Oracle DB and good ...
We need strong Java Technical engineer from Production background. * Experience in Java Development as well as Support- Must * Expertise in SQL queries. * Strong in RDBMS concepts, Oracle DB and good ...
Java Production Support
Plano, TX · On-site
Job Title: Java Production Support Work Location: Plano, TX Duration: Longterm Seeking a Java Production Support with advanced proficiency in Springboot, API integration, and microservices. The ...
Quick apply
Java Production Support
Plano, TX · On-site
Job Title: Java Production Support Work Location: Plano, TX Duration: Longterm Seeking a Java Production Support with advanced proficiency in Springboot, API integration, and microservices. The ...
Support Developer information
See Texas salary details
$35.83 - $39.50
13% of jobs
$42.44 is the 25th percentile. Wages below this are outliers.
$39.50 - $43.16
14% of jobs
$43.16 - $46.83
6% of jobs
$46.83 - $50.49
0% of jobs
$50.49 - $54.16
0% of jobs
$54.16 - $57.82
0% of jobs
$57.82 - $61.49
0% of jobs
$61.49 - $65.15
0% of jobs
$65.15 - $68.82
0% of jobs
$68.82 - $72.48
10% of jobs
The median wage is $72.85 / hr.
$72.48 - $76.14
56% of jobs
$35
$62
$76
How much do support developer jobs pay per hour?
As of Jul 21, 2026, the average hourly pay for support developer in Texas is $62.71, according to ZipRecruiter salary data. Most workers in this role earn between $42.55 and $74.57 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Support Developer, and why are they important?
To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.
What is a Support Developer?
A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.
How does a Support Developer typically collaborate with other teams to resolve customer issues quickly?
Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
What cities in Texas are hiring for Support Developer jobs? Cities in Texas with the most Support Developer job openings:
Apple rating
8.1
Based on 670 frontline employees who took The Breakroom Quiz
5th of 30 rated technology retailers
Job description
Imagine what you could do here. At Apple, new ideas have a way of becoming outstanding products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there's no telling what you could accomplish.
Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This, in turn, enriches the lives of hundreds of millions of people around the world. We are, in many ways, the face of Apple to our largest customers.
Apple's US Decision Intelligence (DI) team is looking for a talented individual who is passionate about crafting, implementing, and operating AI solutions that have a direct and measurable impact on Apple Sales and its customers.
Description
We're looking for a Support Engineer who thrives at the intersection of speed and precision - someone who can deliver bug fixes, enhancements, and rapid responses across a multidisciplinary engineering organization. This role spans the full DI tech stack, supporting data science and AI insights workflows, full-stack web engineering, and the triage and escalation pipelines that keep our systems reliable and our teams unblocked.
Minimum Qualifications
8+ years of experience in software engineering, with demonstrated ability to triage, debug, and resolve issues across the full stack.
We're looking for someone with an eagerness and ability to learn new skills and solve dynamic problems in an encouraging and expansive environment.
Strong debugging and root-cause analysis skills across backend services, data pipelines, and web applications.
Proficiency in Python and JavaScript/Node.js for diagnosing and patching issues across backend and frontend systems.
Experience supporting data science or analytics workflows, including pipeline failures, data quality issues, and model output anomalies.
Familiarity with SQL and relational databases (e.g., PostgreSQL, Snowflake) and document stores (e.g., MongoDB) for investigating and resolving data issues.
Comfortable leveraging AI-assisted development tools (e.g., Claude Code) to accelerate code generation, test authoring, PR writeups, and requirements drafting, and able to critically review and validate AI-generated output before it ships.
Working knowledge of REST APIs, microservices, and distributed systems architectures.
Ability to manage multiple support queues simultaneously, prioritizing appropriately across severity levels and teams.
Strong written and verbal communication skills - able to document issues, explain root causes, and coordinate resolutions clearly for both technical and non-technical stakeholders.
Ability to work in a fast-paced, dynamic, constantly evolving business environment.
B.S. degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
Preferred Qualifications
Experience supporting LLM-powered or agentic AI applications, including diagnosing retrieval failures, prompt regressions, and model output issues.
Familiarity with data science tooling such as Dataiku, Snowflake, Airflow, or Python-based analytics pipelines.
Experience with full-stack web frameworks, including Node.js/Express.js, Apollo GraphQL, and React or similar frontend technologies.
Hands-on experience with containerized environments using Docker and Kubernetes for log inspection and service-level debugging.
Familiarity with observability and tracing tools such as Langfuse, PagerDuty, or equivalent LLM call tracing platforms.
Exposure to message queue systems such as RabbitMQ or Redis in the context of async pipeline debugging.
Experience with CI/CD workflows, including reading build logs, identifying deployment regressions, and coordinating hotfixes.
Ability to write small, targeted code enhancements and fixes - not just identify issues, but contribute to their resolution.
Advanced Degree (MS) in Computer Science, Engineering, Data Science, or a related technical field is preferred.
Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This, in turn, enriches the lives of hundreds of millions of people around the world. We are, in many ways, the face of Apple to our largest customers.
Apple's US Decision Intelligence (DI) team is looking for a talented individual who is passionate about crafting, implementing, and operating AI solutions that have a direct and measurable impact on Apple Sales and its customers.
Description
We're looking for a Support Engineer who thrives at the intersection of speed and precision - someone who can deliver bug fixes, enhancements, and rapid responses across a multidisciplinary engineering organization. This role spans the full DI tech stack, supporting data science and AI insights workflows, full-stack web engineering, and the triage and escalation pipelines that keep our systems reliable and our teams unblocked.
Minimum Qualifications
8+ years of experience in software engineering, with demonstrated ability to triage, debug, and resolve issues across the full stack.
We're looking for someone with an eagerness and ability to learn new skills and solve dynamic problems in an encouraging and expansive environment.
Strong debugging and root-cause analysis skills across backend services, data pipelines, and web applications.
Proficiency in Python and JavaScript/Node.js for diagnosing and patching issues across backend and frontend systems.
Experience supporting data science or analytics workflows, including pipeline failures, data quality issues, and model output anomalies.
Familiarity with SQL and relational databases (e.g., PostgreSQL, Snowflake) and document stores (e.g., MongoDB) for investigating and resolving data issues.
Comfortable leveraging AI-assisted development tools (e.g., Claude Code) to accelerate code generation, test authoring, PR writeups, and requirements drafting, and able to critically review and validate AI-generated output before it ships.
Working knowledge of REST APIs, microservices, and distributed systems architectures.
Ability to manage multiple support queues simultaneously, prioritizing appropriately across severity levels and teams.
Strong written and verbal communication skills - able to document issues, explain root causes, and coordinate resolutions clearly for both technical and non-technical stakeholders.
Ability to work in a fast-paced, dynamic, constantly evolving business environment.
B.S. degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
Preferred Qualifications
Experience supporting LLM-powered or agentic AI applications, including diagnosing retrieval failures, prompt regressions, and model output issues.
Familiarity with data science tooling such as Dataiku, Snowflake, Airflow, or Python-based analytics pipelines.
Experience with full-stack web frameworks, including Node.js/Express.js, Apollo GraphQL, and React or similar frontend technologies.
Hands-on experience with containerized environments using Docker and Kubernetes for log inspection and service-level debugging.
Familiarity with observability and tracing tools such as Langfuse, PagerDuty, or equivalent LLM call tracing platforms.
Exposure to message queue systems such as RabbitMQ or Redis in the context of async pipeline debugging.
Experience with CI/CD workflows, including reading build logs, identifying deployment regressions, and coordinating hotfixes.
Ability to write small, targeted code enhancements and fixes - not just identify issues, but contribute to their resolution.
Advanced Degree (MS) in Computer Science, Engineering, Data Science, or a related technical field is preferred.
About Apple
Sourced by ZipRecruiter
Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.
Industry
Computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Cupertino, CA, US
Year founded
1976