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Support Developer Jobs in Iowa (NOW HIRING)

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How much do support developer jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for support developer in Iowa is $63.22, according to ZipRecruiter salary data. Most workers in this role earn between $42.88 and $75.19 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Iowa?

For Support Developer jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Iowa look for?

The top searched job categories for Support Developer jobs in Iowa are:

What cities in Iowa are hiring for Support Developer jobs?

Cities in Iowa with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $131,497 per year, or $63.2 per hour.

IT Operations Engineer Application / Platform Support

Inficare Technologies

West Des Moines, IA • On-site

Contractor

Re-posted 2 days ago

Job description

Job Title: IT Operations Engineer (Application / Platform Support)
Location: Des Moines, IA (Day X Onsite)
Job Type: 12+ Months Contract
Experience: 10+ years
Job Overview
Our client is seeking Operations Engineers to manage and support vendor applications, perform configuration tasks, and handle infrastructure-level troubleshooting with a focus on continuous improvement.
Required Skills
  • Experience in application support, operations, or production support
  • Strong understanding of Windows Server environments and networking basics
  • Exposure to configuration management and vendor tools
  • Ability to troubleshoot and resolve production issues

Apply