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Support Developer Jobs in Colorado (NOW HIRING)

Datadog

Federal Support Engineer 3

Denver, CO · On-site

$92K - $122K/yr

The Datadog Federal Support Engineering team is dedicated to serving as highly trusted technical advisors for our Public Sector customers, who operate within some of the most highly regulated and ...

Arista Networks

Application Support Engineer

Denver, CO · On-site

$71K - $126K/yr

Who You'll Work With The TSE works in a non-silo environment, supporting all of Arista's products ... Experience debugging web applications using browser developer tools (e.g. console, network request ...

Arista Networks

Application Support Engineer

Denver, CO

$71K - $126K/yr

Who You'll Work With The TSE works in a non-silo environment, supporting all of Arista's products ... Experience debugging web applications using browser developer tools (e.g. console, network request ...

Arista Networks

Application Support Engineer

Denver, CO · On-site

Who You'll Work With The TSE works in a non-silo environment, supporting all of Arista's products ... Experience debugging web applications using browser developer tools (e.g. console, network request ...

Vantor

DAF Support Engineer

Longmont, CO · On-site

$74K - $98K/yr

Vantor is currently seeking a Direct Access Support Engineer for our Mission Operations Center in Longmont, CO. Responsibilities: * Support Operations through the arbitration and execution of ...

Maxar

DAF Support Engineer

Longmont, CO · On-site

$74K - $98K/yr

Vantor is currently seeking aDirect Access Support Engineer for our Mission Operations Center inLongmont, CO. Responsibilities: * Support Operations through the arbitration and execution of requests ...

Xylem

Technical Support Engineer

Colorado Springs, CO · On-site

$65K - $85K/yr

The Technical Support Engineer will provide phone, and e-mail technical support to Xylem Water Technologies customers, sales, and service and internal personnel. Using knowledge of Xylem Water ...

Xylem

Technical Support Engineer

Colorado Springs, CO · On-site +1

$65K - $85K/yr

The Technical Support Engineer will provide phone, and e-mail technical support to Xylem Water Technologies customers, sales, and service and internal personnel. Using knowledge of Xylem Water ...

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How much do support developer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for support developer in Colorado is $70.78, according to ZipRecruiter salary data. Most workers in this role earn between $48.03 and $84.18 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Colorado?

For Support Developer jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Colorado look for?

The top searched job categories for Support Developer jobs in Colorado are:

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Cities in Colorado with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Colorado as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $147,212 per year, or $70.8 per hour.

Federal Support Engineer 3

Denver, CO • On-site

Datadog
Software Development • 1 - 5K employees
Learn more about Datadogexternal

$92K - $122K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 25 days ago

Key responsibilities

  • Engage with public sector customers via multiple channels to identify and resolve technical support requests.

  • Troubleshoot, investigate, and resolve complex technical issues in highly constrained environments across Datadog's integrations.

  • Handle urgent escalation cases, including customer-facing troubleshooting calls and incident management.

Datadog rating

9.6

Company rating: 9.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

1st of 501 rated business services

Job description

We are Datadog's in-house product experts. The Datadog Federal Support Engineering team is dedicated to serving as highly trusted technical advisors for our Public Sector customers, who operate within some of the most highly regulated and security-constrained environments. These customers include various government agencies and organizations with critical, sensitive missions.
As a Federal Support Engineer 3, this role places you at the forefront of supporting these customers' mission-critical workloads. These complex workloads are often deployed across sophisticated hybrid and multi-cloud architectures, requiring deep expertise in cloud technologies, monitoring, and security best practices. Your primary responsibility is to ensure the complete success of these customers across their entire lifecycle with Datadog. Whether you're looking to learn from the best or be the best, the Federal Support team is dedicated to furthering personal development and team success.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You'll Do:
  • Engage with public sector customers via multiple channels (ticketing system, live chat, calls, and screensharing tools) to identify and resolve technical support requests.
  • Troubleshoot, investigate, and resolve complex technical issues in highly constrained environments across Datadog's 1000+ integrations, often with limited logs or sanitized data.
  • Handle urgent escalation cases that may result in customer-facing troubleshooting calls, and internal or external incident management
  • Become a subject matter expert in many Datadog product areas
  • Partner with Product, Engineering, and Account teams to to validate bugs and advocate for customer-impacting improvements
  • Provide mentorship to junior members of the team and serve as their escalation partner
  • Partner closely with Sales and Customer Success to remove technical blockers, support trials, and drive product adoption
  • Work from a Datadog office 3 - 5 days per week

Who You Are:
  • A candidate with hands-on experience delivering technical support to public-sector environments and strictly regulated workloads.
  • 5+ years of experience delivering technical support within SaaS environments for highly regulated public-sector customers.
  • Experienced with APIs and RESTful interfaces, with strong knowledge of networking concepts, distributed systems, microservices, and cloud-native architectures.
  • Hands-on experience with one or more Cloud technologies and ability to diagnose issues in hybrid and multi-cloud environments
  • An exceptional written and verbal communicator, with experience communicating complex technical issues to both technical and non-technical audiences
  • A strong mentor to your technical peers
  • A critical thinker with the capacity to understand a complex technical problem
  • Self-motivated, detail-attentive, and able to continuously learn
  • Deep expertise in identifying root causes across APIs, networking, cloud infrastructure, and operating-system layers.
  • Able to work an on-call rotating schedule that requires weekend availability

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.
To conform to U.S. export control regulations, candidates should be eligible for any required authorizations from the U.S. Government.
Benefits and Growth:
  • Best-in-breed onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program for in-house networking
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Hybrid
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
The reasonably estimated yearly salary for this role at Datadog is:
$92,000-$122,000 USD
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

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