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Support Associate Jobs in Pflugerville, TX (NOW HIRING)

Tapestry, Inc.

Sales Support Associate II

Round Rock, TX

$15.75 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

This position ensures efficient, friendly service at the cashwrap while maintaining operational accuracy and supporting team development. Acting as a brand ambassador, the Lead Cashier creates a ...

Home Depot

Store Support

Leander, TX · On-site

$14.25 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Manor, TX · On-site

$16.25 - $20.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Leander, TX

$14.25 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Georgetown, TX · On-site

$14 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Bastrop, TX · On-site

$15 - $18.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Austin, TX · On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Georgetown, TX · On-site

$14 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

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All JobsSupport Associate JobsSupport Associate Jobs in Pflugerville, TX

Support Associate information

See Pflugerville, TX salary details

$9

$18

$26

How much do support associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for support associate in Pflugerville, TX is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.90 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Pflugerville, TX?

The most popular types of Support jobs in Pflugerville, TX are:

What cities near Pflugerville, TX are hiring for Support Associate jobs?

Cities near Pflugerville, TX with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Pflugerville, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,283 per year, or $18.4 per hour.

Warehouse Support Associate Tech Trainee

Pro Coffee Gear

Webberville, TX • On-site

$16.50 - $19.75/hr

Full-time

PTO

Re-posted 3 days ago

Job description

Job Position: Warehouse Support Associate Tech Trainee

Company: Pro Coffee Gear

Location: Austin, Texas, USA

Type: Full-time

About Us: Pro Coffee Gear is a fast-growing ecommerce and wholesale distributor of commercial and home espresso equipment. We serve cafes, roasters, restaurants, and serious home baristas with new and refurbished espresso machines, grinders, and accessories from the most respected brands in coffee. We're building a disciplined, data-driven growth engine - and paid media is a critical part of that foundation.

About the Role

We're looking for a Warehouse Support Associate Tech Trainee to join our growing team in a dynamic, early-stage environment. This is not a traditional warehouse role-you'll play a key part in both operational execution and technical support, working closely with our Head Technician and Logistics Lead.

This position is ideal for someone who enjoys hands-on work, technical problem-solving, and process improvement, and who thrives in a fast-paced, evolving setting. You'll contribute directly to ensuring our equipment is organized, functional, and ready for customers.

What You'll Do

Warehouse Operations & Fulfillment

  • Organize, track, pack, and fulfill shipments of espresso machines and small equipment
  • Receive purchase orders, build kits, and maintain accurate inventory of parts and products

Technical Support

  • Assist technicians with cleaning, testing, and basic diagnostics of espresso machines
  • Disassemble and reassemble external machine components
  • Prepare machines for shipment, including quality checks

Product Preparation & Presentation

  • Clean and prepare equipment for product photography
  • Take high-quality photos for internal and customer-facing use

Process Improvement & General Support

  • Support ongoing improvements in workflows and organization
  • Take on ad hoc operational tasks as the business scales

Requirements

  • Experience & Skills
    • 1-3 years of experience in warehouse operations, logistics, or inventory control
    • Proven ability to manage shipping, receiving, and inventory processes with accuracy
    • Strong technical aptitude; comfortable working with mechanical equipment
    • High attention to detail and strong organizational skills
  • Mindset & Work Style
    • Proactive and adaptable, with a willingness to take ownership in a fast-changing environment
    • Team-oriented, with the ability to collaborate closely across technical and operations functions
    • Process-driven, with an interest in identifying inefficiencies and improving workflows
  • Nice to have
    • Experience with coffee equipment, appliances, or mechanical systems
    • Genuine interest in or passion for coffee

Benefits

    • Paid time off.
    • Professional development support and technical training.
    • Career advancement opportunities within a fast-growing company.
    • Autonomy in a goal-oriented and performance-driven culture.
    • Opportunity to work with innovative equipment and evolving technologies.

**Only applications and CVs submitted in English will be considered**

Pro Coffee Gear is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and do not discriminate against employees or applicants based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.

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