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Support Associate Jobs in Chesterfield, VA (NOW HIRING)

Store Support

Richmond, VA ยท On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Midlothian, VA ยท On-site

$15 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Chester, VA ยท On-site

$13.75 - $17.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Colonial Heights, VA ยท On-site

$15 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Midlothian, VA

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Mechanicsville, VA ยท On-site

$15 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Mechanicsville, VA

$15 - $18.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Glen Allen, VA ยท On-site

$15 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Glen Allen, VA ยท On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Chester, VA ยท On-site

$15 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Richmond, VA

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Richmond, VA ยท On-site

$15 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Richmond, VA ยท On-site

$15 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Colonial Heights, VA ยท On-site

$14 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Showing results 21-40

Support Associate information

See Chesterfield, VA salary details

$9

$18

$27

How much do support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for support associate in Chesterfield, VA is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.10 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Chesterfield, VA?

The most popular types of Support jobs in Chesterfield, VA are:

What cities near Chesterfield, VA are hiring for Support Associate jobs?

Cities near Chesterfield, VA with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Chesterfield, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,693 per year, or $18.6 per hour.

Customer Service Support Associate/Runner

Holiday Barn Pet Resorts

Glen Allen, VA โ€ข On-site

$14 - $16/hr

Part-time

Re-posted 7 days ago


Job description

All communication will be via email. While we are excited to meet you, please keep our lobbies and phone lines clear for pet parents.


What do we do at Holiday Barn Pet Resorts? We get the opportunity, every day, to care for, play with, and be an integral part of the lives of thousands of Richmond's pets and their families. We also offer fun, energized playgroups for dogs to enjoy through our Doggie Day Care. Our Pet Grooming department is "paw-excellence" as we provide pets with nice sudsy baths, pedicures, stylish haircuts and anti-shedding treatments. Dogs who need some manners or are looking to get a higher education can receive the professional training services of our dog trainer. Equally important, all Pack members at Holiday Barn work together for a common set of company values and mission of "Creating Joy in the lives of pets and their families."

What is our Customer Experience Support/Runner position like at Holiday Barn? CE Support/Runners ensure that positive relationships are developed and maintained with our furry guests and their owners! Pack members must be able to stand for long periods of time, walk frequently, and demonstrate the ability to lift pets up to 30 lbs. We represent Holiday Barn through telephone conversations, face-to-face interactions, on tours, and even at pet related events. Members in Customer Experience Support/Runners are an intuitive part of our "pack" and work within our company's values and brand experience. Runners interact with customers and are one of the first friendly faces our guests see when they come into our lobby. Our Runners are an important part of the Customer Experience Pack. Our front desk associates rely on our Runners to keep the lobbies squeaky clean and guide our guests to and from their lodging areas.

Talents for a Customer Experience Support/Runner

  • A person who thrives on interacting with people and their pets
  • Experienced comfortability in handling pets of all shapes and sizes
  • Strong communication skills: ability to communicate with leaving and in-coming pack members, peers, and leadership
  • Ability to work independently on assigned tasks as well as accepts direction on given assignments
  • Shows consistent initiative to complete assignments in a timely manner
  • Improves guest's check in/out process by successfully organizing guest's belongings prior to departure
  • Assist Customer Experience Associates on giving tours to current and potential clients (pet owners)
  • Desire to further career at Holiday Barn Pet Resorts
PREFERRED REQUIREMENTS
  • This position is open for candidates with morning, afternoon, and weekend availability.
  • Basic pet industry knowledge - we don't expect you to know every breed, but some pet experience is beneficial.
  • Flexibility - we are a pet boarding business; candidates must be ready to work weekends and major holidays.
  • Strong communication skills.

This workplace is moderately and physically demanding. Candidates must have the ability to lift and push up to 50lbs, stand for extended periods, be able to bend, stoop, reach, and stretch, along with the ability to move pets within the facility, vehicles, up and down stairs, and in and out of enclosures. The workplace is typified as a loud working environment - barking dogs, high-pressure dryers, etc.

Holiday Barn is a drug free workplace.
Holiday Barn is an equal opportunity employer.