ZipRecruiter

Log In

1

Support Associate Jobs in Chesterfield, VA (NOW HIRING)

Stand Out for Good, Inc

Support Associate

Richmond, VA

$16.75 - $21.75/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

Stand Out For Good

Support Associate

Richmond, VA · On-site

$16.75 - $21.75/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

chicosfas

Support Associate - Soma

Glen Allen, VA · On-site

$12.77 - $15.95/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Richmond, VA · On-site

$12.77 - $15.95/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Soma

Glen Allen, VA · On-site

$12.77 - $15.95/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Richmond, VA · On-site

$12.77 - $15.95/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Glen Allen, VA · On-site

$12.77 - $15.95/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Richmond, VA · On-site

$12.77 - $15.95/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Glen Allen, VA · On-site

$12.77 - $15.95/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Richmond, VA · On-site

$12.77 - $15.95/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Richmond, VA · On-site

$12.77 - $15.95/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Richmond, VA · On-site

$12.77 - $15.95/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

MRC Global

Sales Support Associate

Richmond, VA · On-site

$16.75 - $21.75/hr

Job Purpose Performs administrative, clerical, and data entry duties to support sales operations. Responsibilities Individualmust be able to perform the essential duties with or without reasonable ...

MRC Global

Sales Support Associate

Richmond, VA · On-site

$16.75 - $21.75/hr

Job Purpose Performs administrative, clerical, and data entry duties to support sales operations. Responsibilities Individual must be able to perform the essential duties with or without reasonable ...

next page

Showing results 1-20

All JobsSupport Associate JobsSupport Associate Jobs in Chesterfield, VA

Support Associate information

See Chesterfield, VA salary details

$9

$18

$27

How much do support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for support associate in Chesterfield, VA is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.10 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Chesterfield, VA?

The most popular types of Support jobs in Chesterfield, VA are:

What cities near Chesterfield, VA are hiring for Support Associate jobs?

Cities near Chesterfield, VA with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Chesterfield, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,693 per year, or $18.6 per hour.

Support Associate

Stand Out for Good, Inc

Richmond, VA

$16.75 - $21.75/hr

Part-time

Re-posted 13 days ago

Altar'd State rating

4.9

Company rating: 4.9 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

87th of 104 rated fashion retailers

Job description

136 - Short Pump Town Center - Richmond, VA

Who Are We?

Stand Out For Good, Inc. is a rapidly growing women's fashion company with 5 unique brands, in 130+ locations, across 38 states. Our stores feel like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world.

Our Mission

"Stand Out. For Good". Those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.

Role Overview

The Brand Representative plays a crucial role in providing a world-class shopping experience for guests while contributing to the overall success and profitability of the retail business.

Primary Responsibilities

  • Welcome every guest with a smile, determine their needs, assist with finding the right merchandise, and offer styling recommendations.

  • Achieve personal sales goals. Identify opportunities to upsell or cross-sell to enhance the guest's shopping experience and increase sales.

  • Work collaboratively with the team to achieve sales goals, maintain store standards, and deliver a world-class guest experience.

  • Maintain product knowledge. Have a thorough understanding of the merchandise offering, including features, benefits, and pricing.

  • Ensure shelves and displays are stocked, organized, and visually appealing.

  • Keep the store clean, neat, and well-maintained to create a beautiful shopping environment.

  • Process transactions accurately and efficiently using a point-of-sale system.

  • Assist with inventory management tasks such as receiving shipments, checking stock levels, and conducting inventory counts.

  • Adhere to company policies, procedures and guidelines, including safety protocols.

  • Process returns and exchanges according to company policy, always ensuring guest satisfaction.

  • Report to work as scheduled, record time worked accurately, and remain flexible to the needs of the business.

  • Must be 18 years or older

*Must be available to work nights & weekends*

Physical Requirements

This position requires extensive periods of standing and walking throughout the entire workday, frequent bending, stooping, reaching, lifting and carrying of items up to 25 lbs., occasional to frequent climbing, sufficient manual dexterity to operate registers, scanners and other electronic equipment, sufficient visual and auditory abilities to complete essential tasks, and sufficient ability to communicate with others to exchange information.

Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:

  • #73 in Fortune 100 Best Companies to Work For 2023

  • #4 in Fortune Best Workplaces in Retail 2022

  • #93 in Best Workplaces for Millennials 2023

  • #34 in Fortune Best Workplaces for Women 2022

What Altar'd State employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply