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Support Associate Jobs in Richmond, VA (NOW HIRING)

Support Associate

Richmond, VA ยท On-site

$16.75 - $21.75/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

Support Associate

Richmond, VA ยท On-site

$16.75 - $21.75/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

Support Associate

Richmond, VA ยท On-site

$16.75 - $21.75/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

Support Associate

Richmond, VA ยท On-site

$16.75 - $21.75/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Richmond, VA ยท On-site

$12.77 - $15.95/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Richmond, VA ยท On-site

$12.77 - $15.95/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Richmond, VA ยท On-site

$12.77 - $15.95/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Glen Allen, VA ยท On-site

$12.77 - $15.95/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Richmond, VA ยท On-site

$12.77 - $15.95/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Richmond, VA ยท On-site

$12.77 - $15.95/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Sales Support Associate

Richmond, VA ยท On-site

$16.75 - $21.75/hr

Job Purpose Performs administrative, clerical, and data entry duties to support sales operations. Responsibilities Individualmust be able to perform the essential duties with or without reasonable ...

Sales Support Associate

Richmond, VA ยท On-site

$16.75 - $21.75/hr

Job Purpose Performs administrative, clerical, and data entry duties to support sales operations. Responsibilities Individual must be able to perform the essential duties with or without reasonable ...

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Support Associate information

See Richmond, VA salary details

$9

$19

$28

How much do support associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for support associate in Richmond, VA is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.91 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Richmond, VA?

The most popular types of Support jobs in Richmond, VA are:

What cities near Richmond, VA are hiring for Support Associate jobs?

Cities near Richmond, VA with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Richmond, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,277 per year, or $19.4 per hour.

$16.75 - $21.75/hr

Full-time

Re-posted 11 days ago


Job description

Description Richmond Behavioral Health has an exciting opportunity for a part timeSupport Associate. Under direct supervision the selected candidate will be responsible for assisting staff in providing clerical and/or administrative job duties. This individual will answer phones, take messages, sign-in consumers, and notify staff of appointment arrivals.

This position may also provide administrative support to select units which will including filing, photocopying, shredding documents and escorting consumers to and from scheduled appointments within building as needed.