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Support Associate Jobs in Cedar Falls, IA (NOW HIRING)

Spencer Gifts - Spirit Halloween

Sales Associate

Waterloo, IA · On-site

$13.75 - $18.75/hr

Brand: Spirit Halloween The Sales Associate will support the Store Management Team in the setup, merchandising, pack-up and teardown of a seasonal store. The Sales Associate is responsible for ...

Ross Stores

Retail Associate

Cedar Falls, IA · On-site

$14.25 - $16.25/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ...

Ross Stores, Inc

Retail Associate

Cedar Falls, IA

$14.25 - $16.25/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ...

Ulta Beauty

Task Associate

Cedar Falls, IA · On-site

GENERAL SUMMARY & SCOPE The Task Associate (TA) is responsible for delivering on operational ... They support the Merchandise Manager (MM) and Operations Manager (OM) through a focus on ...

Ulta Beauty, Inc.

Task Associate

Cedar Falls, IA

GENERAL SUMMARY & SCOPE The Task Associate (TA) is responsible for delivering on operational ... They support the Merchandise Manager (MM) and Operations Manager (OM) through a focus on ...

Ulta Beauty, Inc.

Task Associate

Cedar Falls, IA

GENERAL SUMMARY & SCOPE The Task Associate (TA) is responsible for delivering on operational ... They support the Merchandise Manager (MM) and Operations Manager (OM) through a focus on ...

Ross Stores

Retail Associate

Cedar Falls, IA · On-site

$14.25 - $16.25/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ...

Ross Stores

Retail Associate

Cedar Falls, IA

$14.25 - $16.25/hr

Represents and supports the Company brand at all times. Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Tyson Foods

Associate Accountant - Waterloo, IA

Waterloo, IA · On-site

$46K - $63K/yr

The Associate Accountant plays a key role in supporting the financial and operational performance of the Waterloo Pork Plant through reporting, analysis, and business partnership. This position is ...

SCHEELS

Shoe Sales Associate

Cedar Falls, IA · On-site

$13 - $17.75/hr

We succeed together by supporting one another and celebrating team wins. * Collaboration and unity ... Associates are expected to follow all safety procedures and perform their job duties in a fashion ...

New

H&R Block

Tax Associate

Independence, IA · On-site

$55K - $73K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... With training and support from day one, you'll work directly with clients to gather information ...

Five Below

Sales Associate

Waterloo, IA · On-site

$13.75 - $18.75/hr

Support team and company goals: Collaborate with the team to achieve overall store and company ... associate schedules, and standard operating procedures * Must be able to remain in a stationary ...

H&R Block

Tax Associate

Oelwein, IA · On-site

$55K - $73K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... With training and support from day one, you'll work directly with clients to gather information ...

H&R Block

Tax Associate

Parkersburg, IA · On-site

$54K - $72K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... With training and support from day one, you'll work directly with clients to gather information ...

H&R Block

Tax Associate

Waverly, IA · On-site

$54K - $72K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... With training and support from day one, you'll work directly with clients to gather information ...

H&R Block

Tax Associate

Waterloo, IA · On-site

$57K - $76K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... With training and support from day one, you'll work directly with clients to gather information ...

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Showing results 21-40

All JobsSupport Associate JobsSupport Associate Jobs in Cedar Falls, IA

Support Associate information

See Cedar Falls, IA salary details

$9

$18

$26

How much do support associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for support associate in Cedar Falls, IA is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $19.66 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Cedar Falls, IA?

The most popular types of Support jobs in Cedar Falls, IA are:

What cities near Cedar Falls, IA are hiring for Support Associate jobs?

Cities near Cedar Falls, IA with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Cedar Falls, IA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,857 per year, or $18.2 per hour.

Sales Associate

Spencer Gifts - Spirit Halloween

Waterloo, IA • On-site

$13.75 - $18.75/hr

Temporary

Re-posted 20 days ago

Spencer's rating

5.4

Company rating: 5.4 out of 10

Based on 204 frontline employees who took The Breakroom Quiz

74th of 104 rated fashion retailers

Job description

Brand: Spirit Halloween
The Sales Associate will support the Store Management Team in the setup, merchandising, pack-up and teardown of a seasonal store. The Sales Associate is responsible for maintaining Guest Services as per Company Standards. The Sales Associate will support the Store Management Team by generating sales, sign waving, general housekeeping, merchandising, signing, pricing, POS operations and loss prevention. The minimum age requirement for this position is 16. The physical demands of the job require climbing ladders, setting up fixtures, lifting/moving up to 50 pounds and may require 8 hours of standing/walking.
The store you have selected is a Spirit Halloween Consignment Store. While you will be working with Spirit Halloween merchandise Spirit Halloween will not be your employer. Your employer will be the independent owner and operator, who shall have sole responsibility for your employment. Spirit Halloween shall have no obligation or responsibility to you with regard to your employment by the consignment operator. The application that you are about to complete will be routed to our consignment operator for their consideration. If hired, the consignment operator shall be solely responsible to you for your employment benefits and wages. You will be required to follow the employment and operating policies and procedures as established by the consignment operator.

What Spencer's employees say

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