ZipRecruiter

Log In

1

Support Associate Jobs in Bettendorf, IA (NOW HIRING)

Home Depot

Store Support

Bettendorf, IA · On-site

$13.50 - $16.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Bettendorf, IA

$13.50 - $16.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Clinton, IA · On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Clinton, IA · On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Vera French

Direct Support Supervisor

Davenport, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

JOIN OUR TEAM! The Direct Support Supervisor writes assessments, service plans, and other ... Associates degree in a human services field required * Previous experience working with the ...

S J Smith Company

IT Support Specialist

Davenport, IA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associate's degree in Computer Information Systems/ Network Administration or related field and/ or 2-5 years work equivalent with high school diploma * Two or more years of IT support experience

H&R Block

Tax Associate

Moline, IL · On-site

$14.45 - $18/hr

  • Retirement

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... With training and support from day one, you'll work directly with clients to gather information ...

H&R Block

Tax Associate

Moline, IL · On-site

$14.45 - $18/hr

  • Retirement

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... With training and support from day one, you'll work directly with clients to gather information ...

H&R Block

Tax Associate

Rock Island, IL · On-site

$14.45 - $18/hr

  • Retirement

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... With training and support from day one, you'll work directly with clients to gather information ...

H&R Block

Tax Associate

East Moline, IL · On-site

$14.45 - $18/hr

  • Retirement

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... With training and support from day one, you'll work directly with clients to gather information ...

Ulta Beauty

Task Associate

Moline, IL · On-site

$15 - $18.40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

They support the Merchandise Manager (MM) and Operations Manager (OM) through a focus on ... Eligible associates may also earn overtime pay as required by applicable law. Full-time positions ...

Ulta Beauty, Inc.

Task Associate

Moline, IL · On-site

$15 - $18.40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

They support the Merchandise Manager (MM) and Operations Manager (OM) through a focus on ... Eligible associates may also earn overtime pay as required by applicable law. Full-time positions ...

next page

Showing results 1-20

All JobsSupport Associate JobsSupport Associate Jobs in Bettendorf, IA

Support Associate information

See Bettendorf, IA salary details

$9

$17

$25

How much do support associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for support associate in Bettendorf, IA is $17.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Bettendorf, IA?

The most popular types of Support jobs in Bettendorf, IA are:

What cities near Bettendorf, IA are hiring for Support Associate jobs?

Cities near Bettendorf, IA with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Bettendorf, IA as of June 2026, with employment types broken down into 68% Full Time, 27% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $36,506 per year, or $17.6 per hour.

Computer Support Associate II - Infrastructure

Epitec

Moline, IL • On-site

$31 - $33/hr

Contractor

Posted 4 days ago

Job description

  • Location: Moline, Illinois
  • Type: Contract
  • Job #105889

Infrastructure Support II
Location: Onsite
Compensation: $31-$33/hr + benefits
We are seeking an experienced Infrastructure Support II professional to support and maintain critical IT infrastructure in a fast-paced enterprise environment. This role is focused on infrastructure monitoring and operational support, ensuring the stability, performance, and reliability of technology systems. Candidates should have hands-on infrastructure support experience and be comfortable working collaboratively across teams to resolve issues and support ongoing operations.
Key Responsibilities
• Monitor, manage, report on, and triage changes to IT infrastructure within established processes.
• Support day-to-day infrastructure operations and help maintain system stability and availability.
• Participate in event, incident, and change management activities.
• Analyze infrastructure issues and assist with troubleshooting and resolution efforts.
• Support routine infrastructure improvements and operational enhancements.
• Collaborate with technical teams and business stakeholders to address operational needs.
• Document findings, report operational metrics, and communicate status updates clearly.
• Contribute to the delivery and support of infrastructure technologies serving multiple business functions.
• Participate in on-call coverage and 24x7 operational rotations as needed.
Required Qualifications
• 5+ years of experience in IT infrastructure support.
• Experience with infrastructure monitoring, management, reporting, collaboration, and change triage processes.
• Experience supporting infrastructure and application environments.
• Hands-on experience with event management, incident management, and change management processes.
• Strong analytical and problem-solving skills with the ability to investigate and resolve infrastructure issues.
• Experience identifying, evaluating, and supporting infrastructure technology components within a complex enterprise environment.
• Proven ability to work effectively in a collaborative team setting.
• Excellent verbal and written communication skills.
• Flexibility to support on-call responsibilities and rotating schedules when required.
Important Note
This is not a traditional help desk or desktop support role. Candidates must have demonstrated experience supporting enterprise infrastructure environments, including monitoring, incident response, and operational support functions. Candidates whose experience is limited primarily to end-user support will not be considered.
#LI-DO1
#INDEPI

Apply