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Support Associate Jobs in Waukon, IA (NOW HIRING)

Aptiv

Day Services Associate

Prairie Du Chien, WI · On-site

$15.85/hr

Our mission is to provide a spectrum of innovative support for individuals with disabilities so they may live more independent lives. Our organization is committed to fostering an environment where ...

H&R Block

Tax Associate

Prairie Du Chien, WI · On-site

$54K - $72K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... With training and support from day one, you'll work directly with clients to gather information ...

EquipmentShare

Sales Associate

Monona, IA · On-site

$13.25 - $18/hr

The Sales Associate is a critical, front-line, customer-facing role responsible for delivering ... Whether you're behind the wheel, under the hood, leading a branch, or closing deals - tech supports ...

EquipmentShare

Sales Associate

Monona, IA · On-site

$13.25 - $18/hr

The Sales Associate is a critical, front-line, customer-facing role responsible for delivering ... Whether you're behind the wheel, under the hood, leading a branch, or closing deals - tech supports ...

New

TJ Maxx

Part-Time Retail Associate

Prairie Du Chien, WI · On-site

$13.25 - $13.75/hr

May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Part-Time Retail Associate

Prairie Du Chien, WI

$13.25 - $13.75/hr

Supports and embodies a positive store culture through honesty, integrity, and respect * Accurately ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Part-Time Retail Associate

Prairie Du Chien, WI · On-site

$13.25 - $13.75/hr

Supports and embodies a positive store culture through honesty, integrity, and respect * Accurately ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJ Maxx

Part-Time Retail Associate

Prairie Du Chien, WI

$13.25 - $13.75/hr

Supports and embodies a positive store culture through honesty, integrity, and respect * Accurately ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

T-Mobile

Mobile Associate, Retail Sales

Decorah, IA · On-site

$20/hr

Job Overview This role supports retail operations by engaging customers and facilitating their ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

Dollartree

Customer Service Associate I

Waukon, IA · On-site

$13.75 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

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All JobsSupport Associate JobsSupport Associate Jobs in Waukon, IA

Support Associate information

See Waukon, IA salary details

$9

$18

$26

How much do support associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for support associate in Waukon, IA is $18.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.90 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What cities near Waukon, IA are hiring for Support Associate jobs?

Cities near Waukon, IA with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Waukon, IA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,260 per year, or $18.4 per hour.

Day Services Associate

Aptiv

Prairie Du Chien, WI • On-site

$15.85/hr

Part-time

Re-posted 13 days ago

Job description

ABOUT US
Here at Aptiv, we are all about making a difference. Aptiv is a non-profit organization that offers services to people who have disabilities. Our mission is to provide a spectrum of innovative support for individuals with disabilities so they may live more independent lives. Our organization is committed to fostering an environment where individuals can thrive, achieve their goals, and contribute to society in meaningful ways. We welcome, encourage, and value the contributions of all individuals and value inclusion, resilience, self-determination, collaboration, and accountability.
If you are looking for work you will LOVE, read on!
Pay & Schedule
  • Starting at $15.85/hour
  • Flexible scheduling
  • Primarily Monday-Friday daytime hours (typically between 8:00am-5:00pm)
  • Part-time opportunities available
What You'll Do
As a Caregiver / DSP, you will:
Provide Person-Centered Support
  • Facilitate engaging group and one-on-one programming tailored to individual goals (daily living skills, communication, recreation, independence)
  • Assist with personal care including hygiene, mobility, meal support, and medication reminders
  • Follow individualized service and behavioral support plans
Promote Community Inclusion
  • Support individuals in meaningful community activities
  • Encourage friendships and natural supports
  • Teach and model social and independent living skills
Advocate & Build Relationships
  • Encourage self-expression and informed choice
  • Maintain professional communication with families, care teams, and community partners
  • Represent Aptiv positively in the community
Health, Safety & Compliance
  • Monitor health, behavior, and emotional wellbeing
  • Report changes or concerns promptly
  • Follow safety procedures and care plans
  • Adhere to local, state, and federal regulations and agency policies
Documentation & Accountability
  • Complete accurate daily progress notes and service documentation
  • Track service time and participant progress
  • Maintain confidentiality and ethical standards
Transportation Support
  • Provide safe transportation for participants (valid driver's license required)
  • Promote pedestrian safety
  • Support individuals in learning alternative transportation methods
Professional Expectations
  • Attend required meetings and paid trainings
  • Collaborate with team members
  • Maintain professionalism at all times
Qualifications
Required:
  • 18 years or older
  • Valid driver's license with acceptable driving record
  • Reliable transportation with required insurance
  • Strong verbal and written communication skills
  • Basic computer skills (Microsoft Office/Windows)
  • Flexible availability
  • Ability to obtain First Aid certification within 30 days of hire
Preferred:
  • Experience as a Caregiver, DSP, CNA, or in human services
  • Experience working with individuals with disabilities
  • Related 2- or 4-year degree
Physical & Work Environment
  • Standing, walking, bending throughout shift
  • Ability to lift up to 80 lbs (varies by participant needs)
  • May assist with wheelchair mobility and transfers
  • Participation in recreational and sensory activities
  • Ability to stay calm and responsive in emergency situations
  • Work may include supporting individuals who display behavioral challenges (training provided)
Why Join Aptiv?
  • Meaningful, mission-driven work
  • Supportive and collaborative team culture
  • Paid training and professional development
  • Opportunities for advancement
  • Inclusive and equitable workplace
  • Competitive compensation
Ready to Join Our Team?
Apply today and start your career as a Unity Caregiver / Direct Support Professional with Aptiv - and help individuals build independence, confidence, and community connection

Apply