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Support Associate Jobs in Avon, MA (NOW HIRING)

Tapestry, Inc.

Sales Support Associate III

Somerville, MA · On-site

$18.50 - $24/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate II

Somerville, MA · On-site

$18.50 - $24/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate II

Somerville, MA · On-site

$18.50 - $24/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate III

Somerville, MA

$18.50 - $24/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate II

Braintree, MA · On-site

$17.25 - $22.25/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate II

Somerville, MA · On-site

$18.50 - $24/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate III

Somerville, MA · On-site

$18.50 - $24/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate III

Somerville, MA · On-site

$18.50 - $24/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate II

Somerville, MA · On-site

$18.50 - $24/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Harvard University

IT Support Associate II

Boston, MA · On-site

$55/hr

The IT Support Associate II provides in-depth technical support to HMS research community members and affiliates in the Longwood MA area by researching and answering questions and troubleshooting ...

Harvard University

IT Support Associate II

Boston, MA · On-site

$24 - $28/hr

The IT Support Associate II provides in-depth technical support to HMS research community members and affiliates in the Longwood MA area by researching and answering questions and troubleshooting ...

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All JobsSupport Associate JobsSupport Associate Jobs in Avon, MA

Support Associate information

See Avon, MA salary details

$10

$19

$29

How much do support associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for support associate in Avon, MA is $19.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.59 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What cities near Avon, MA are hiring for Support Associate jobs?

Cities near Avon, MA with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Avon, MA as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,500 per year, or $20 per hour.

Sr. Research Support Associate, Li Lab

Cambridge, MA • On-site

MIT Human Resources
Human Resource Programs Administration • 1 - 10 employees
Learn more about MIT Human Resourcesexternal

Full-time

Re-posted 13 days ago

Job description

SR. RESEARCH SUPPORT ASSOCIATE, Li Lab, Biology, to support the development, operation, and optimization of a large-scale DNA assembly platform. The Sr. Research Support Associate will be trained to run a high-throughput molecular biology pipeline and will take increasing responsibility for executing the workflow from input materials through final product delivery. Responsibilities include performing DNA assembly, cloning, transformation, construct screening, plasmid preparation, and related molecular biology workflows; managing large numbers of DNA constructs, samples, reagents, and intermediate products; performing quality-control assays such as PCR, gel electrophoresis, sequencing sample preparation, and related validation methods; troubleshooting failed or low-yield assemblies; maintaining accurate records of sample identity, batch outcomes, QC results, and process deviations; following, revising, and improving standard operating procedures; coordinating timelines to ensure DNA products are generated, validated, and delivered reliably; and assisting with ordering, receiving, equipment maintenance, lab organization, and safety compliance.

The full job description is available, here: https://acrobat.adobe.com/id/urn:aaid:sc:US:02ab526d-683c-4fe8-a284-89538da2d0a2  

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About MIT Human Resources

Sourced by ZipRecruiter

Our mission is to advance a vibrant and diverse work community where individuals and groups thrive and contribute to MIT's excellence. We offer Support, Services, and Programs to enhance your work life. We're here to help. MIT is committed to helping employees achieve a healthy balance between their careers and the full lives they lead off-campus. Explore all of MIT's Work & Life resources, including MyLife Services, which provides 24/7 access to a network of experts available to help with life’s challenges.

Industry

Human resource programs administration

Company size

1 - 10 Employees

Headquarters location

Cambridge, MA, US

Year founded

2014

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