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Support Associate Jobs in Allston, MA (NOW HIRING)

Chico's FAS, Inc.

Support Associate - Soma

Braintree, MA · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Peabody, MA

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Chestnut Hill, MA · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

HUB

Technical Support Associate

Wilmington, MA · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Technical Support Associate, you will be responsible for assisting Account Managers and Account Executives with the servicing of assigned Commercial Lines accounts in accordance with the ...

Chico's FAS

Support Associate - Chico's

Canton, MA

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Natick, MA · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Peabody, MA · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Braintree, MA

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Detection Technology

Sales Support Associate

Billerica, MA · On-site

$18 - $23.25/hr

Sales Support Associate Are you interested in joining a cutting-edge global technology company and working alongside innovative colleagues around the world? Would you like to contribute directly to ...

Zinier

Customer Support Associate

Boston, MA · On-site

$19 - $26/hr

Zinier is a company on a mission to empower frontline workers - and the people supporting them - to achieve greater things for themselves and the world around them. With the majority of workers ...

Zinier

Customer Support Associate

Boston, MA · On-site +1

$19 - $26/hr

Zinier is a company on a mission to empower frontline workers - and the people supporting them - to achieve greater things for themselves and the world around them. With the majority of workers ...

Zinier

Customer Support Associate

Boston, MA · On-site +1

$19 - $26/hr

Zinier is a company on a mission to empower frontline workers - and the people supporting them - to achieve greater things for themselves and the world around them. With the majority of workers ...

CGI Inc.

Passport Support Associate II

Boston, MA · On-site

$21.28/hr

  • Medical

  • Retirement

  • PTO

Passport Support Associate II Category: Administration Main location: United States, Massachusetts, Boston Position ID:J0126-2078 Employment Type: Full Time Position Description: CGI Federal is ...

Stand Out For Good

6 AM Support Associate

Dedham, MA · On-site

$17.50 - $22.50/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

Stand Out for Good, Inc

6 AM Support Associate

Dedham, MA · On-site

$17.50 - $22.50/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

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Showing results 21-40

All JobsSupport Associate JobsSupport Associate Jobs in Allston, MA

Support Associate information

See Allston, MA salary details

$11

$21

$31

How much do support associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for support associate in Allston, MA is $21.35, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What cities near Allston, MA are hiring for Support Associate jobs?

Cities near Allston, MA with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Allston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,410 per year, or $21.4 per hour.

Support Associate - Soma

Chico's FAS, Inc.

Braintree, MA • On-site

$15 - $18.75/hr

Full-time

Re-posted 16 days ago

Chico's FAS rating

5.7

Company rating: 5.7 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

65th of 104 rated fashion retailers

Job description

POSITION OBJECTIVE:
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Operational Excellence
  • Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
  • Ensures new products are properly merchandised and represented in a timely manner.
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
  • Participates in pricing changes and markdowns.
  • Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.

Customer Experience
  • Supports Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni channel experience.

Teamwork and Growth
  • Promotes an inclusive, collaborative approach to problem solving.
  • Seeks personal developmental opportunities and readily solicits feedback.
  • Other duties as assigned.
  • Assists with boutique cleanliness and organization.

This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
  • Culture - Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
  • Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
  • Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
  • Organizational Savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
  • Courage - Stepping up to address difficult issues, saying what needs to be said.

QUALIFICATIONS:
  • High school diploma or equivalent
  • Previous stock or cashier experience preferred
  • Must be 18 years of age or older
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Able to learn or adapt to technology provided by the company
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

PHYSICAL REQUIREMENTS:
  • Constant Walking/Standing- 67-100% of 8-hour shift
  • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
  • Frequent Climbing- 34%-66% of 8-hour shift

It is illegal to administer or require a lie detector test as a condition of employment. Employers who violate this law may face criminal penalties and/or civil liability.
The wage range for this position is $15.00 to $18.75. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
5256 South Shore Plaza
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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