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Support Analyst Jobs in Spring, TX (NOW HIRING)

Job Title- Application Support Analyst - Marketing & Sales (AMS) Location- Houston, TX, United States, 77002 Reporting Type- Onsite Duration: 35 Months The ideal candidate is a junior to mid-level ...

We are seeking a Senior Support Analyst to join our Information Technology team. This role will analyze specific business areas, make recommendations and will participate in the definition ...

The Technology Support Analyst III is responsible for a wide range of daily tasks aimed at ensuring smooth IT operations and excellent customer service for MSP customers. This role involves direct ...

The Technology Support Analyst III is responsible for a wide range of daily tasks aimed at ensuring smooth IT operations and excellent customer service for MSP customers. This role involves direct ...

We are seeking a Senior Support Analyst to join our Information Technology team. This role will analyze specific business areas, make recommendations and will participate in the definition ...

Desktop Support Analyst

Houston, TX · On-site

$22.25 - $29.75/hr

Desktop Support Analyst Contract Type: Permanent Time Type: Full time Desktop Support Analyst The IT Desktop Support Analyst is a member of the IT Helpdesk team. The primary role is the provision of ...

Desktop Support Analyst

Houston, TX · On-site

$22.25 - $29.75/hr

Desktop Support Analyst Contract Type: Permanent Time Type: Full time Desktop Support Analyst The IT Desktop Support Analyst is a member of the IT Helpdesk team. The primary role is the provision of ...

Desktop Support Analyst

Houston, TX · On-site

$22.25 - $29.75/hr

Desktop Support Analyst Contract Type: Permanent Time Type: Full time Desktop Support Analyst The IT Desktop Support Analyst is a member of the IT Helpdesk team. The primary role is the provision of ...

Support and maintain the WellView application, including troubleshooting, testing, enhancements ... Data analysis and mass updates * Data recovery * Data handover for divestments and acquisitions

Job Title: IT Support Analyst Location: Houston-77056 Salary/Payrate: $55K-$65K annually and AWESOME benefits!!! Work Environment: Hybrid (4 days in office/1 remote) Term: Permanent Bachelor's degree ...

Apply Early

The Data analyst will be part of the support team for ALL questions related to "Tool" and "Data" within the EMIT integrated tool solution. Serve as single point of contact for IT Project tools and ...

Desktop Support Analyst I Houston, TX Join DYOPATH as a Desktop Support Analyst I Are you energized by solving technical issues and helping users stay productive? DYOPATH is seeking a detail-oriented ...

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Support Analyst information

See Spring, TX salary details

$13

$27

$50

How much do support analyst jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for support analyst in Spring, TX is $27.92, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $33.61 per hour, depending on experience, location, and employer.

What skills do you need to be a support analyst?

Support analysts need strong communication skills to explain technical issues clearly, problem-solving abilities to diagnose and resolve problems efficiently, and technical knowledge of hardware, software, and networking. Familiarity with ticketing systems and customer service skills are also important, along with relevant certifications such as CompTIA A+ or ITIL. The role often requires the ability to work under pressure and adapt to new technologies quickly.

What are the key skills and qualifications needed to thrive as a Support Analyst, and why are they important?

To thrive as a Support Analyst, you need a solid understanding of troubleshooting, IT fundamentals, and customer service, often supported by a relevant degree or technical certifications like CompTIA A+ or ITIL. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and basic networking concepts is typically required. Strong communication, problem-solving abilities, and patience help set top Support Analysts apart. These skills are crucial for efficiently resolving technical issues, ensuring user satisfaction, and maintaining smooth IT operations.

What tech jobs pay $400,000 a year?

Support analysts typically do not earn $400,000 annually; such high salaries are more common in executive or specialized roles like senior software engineers, data scientists, or IT directors with extensive experience and advanced skills. High-paying tech roles often require advanced certifications, leadership responsibilities, or working in high-demand industries. Compensation at this level may also include bonuses, stock options, or profit sharing.

What Is a Support Analyst?

A support analyst fulfills a company’s everyday information technology (IT) troubleshooting needs and provides long-term, strategic technology development. As a support analyst, your job duties include responding to complaints regarding company hardware, resolving issues, devising strategies to improve IT performance, installing and maintaining IT systems, and collaborating with other IT professionals. The qualifications for a career as a support analyst include a bachelor’s degree in IT or computer science, experience working in an IT setting, and excellent problem-solving and communication skills.

How much does a support analyst make in the US?

Support analysts in the US typically earn a median annual salary of around $55,000 to $70,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with certifications or specialized skills can earn higher salaries. Many support analysts also receive benefits such as health insurance and paid time off.

What does a support analyst do?

A support analyst provides technical assistance and troubleshooting for hardware, software, and network issues within an organization. They often use diagnostic tools, communicate with users to identify problems, and document solutions to ensure smooth IT operations. Strong communication skills and knowledge of IT systems are essential for this role.

What is the difference between Support Analyst vs Help Desk Technician?

AspectSupport AnalystHelp Desk Technician
Required CertificationsCompTIA A+, Network+; ITILCompTIA A+; Basic certifications
Work EnvironmentCorporate IT, technical support teamsHelp desk, call centers, technical support
Employer & Industry UsageBusinesses, IT service providersSmall to medium businesses, IT support services
Common Search & Comparison IntentUnderstanding roles, career pathsEntry-level support, troubleshooting

Support Analysts typically handle more complex technical issues, analyze system problems, and may work on troubleshooting beyond basic support. Help Desk Technicians focus on initial customer support, resolving common issues, and providing basic technical assistance. Both roles require similar certifications and are found in similar environments, but Support Analysts usually have more advanced responsibilities and technical knowledge.

What are some common challenges faced by Support Analysts, and how can they effectively address them?

Support Analysts frequently encounter challenges such as managing high ticket volumes, handling complex or urgent technical issues, and communicating with users of varying technical expertise. To address these challenges, it's important to prioritize tasks efficiently, leverage established troubleshooting procedures, and maintain clear, empathetic communication with end-users. Building strong relationships with other IT teams and regularly updating personal technical knowledge can also help Support Analysts resolve issues more quickly and effectively.

What are Support Analysts?

Support Analysts are professionals who provide technical assistance and troubleshooting for software, hardware, or IT systems within an organization or to external clients. They diagnose issues, resolve user problems, and often act as the first point of contact for technical support. Support Analysts may also document problems, offer solutions, and escalate complex issues to higher-level IT staff. Their role is crucial in ensuring that technology runs smoothly and efficiently for users.
What job categories do people searching Support Analyst jobs in Spring, TX look for? The top searched job categories for Support Analyst jobs in Spring, TX are:
What cities near Spring, TX are hiring for Support Analyst jobs? Cities near Spring, TX with the most Support Analyst job openings:
Infographic showing various Support Analyst job openings in Spring, TX as of June 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 81% Physical, 7% Hybrid, and 12% Remote job distribution, with an average salary of $58,075 per year, or $27.9 per hour.

Application Support Analyst

campus4tech

Houston, TX • On-site

Full-time

Posted 14 days ago


Job description

Job Title- Application Support Analyst - Marketing & Sales (AMS)
Location- Houston, TX, United States, 77002
Reporting Type- Onsite
Duration: 35 Months
The ideal candidate is a junior to mid-level Application Support Analyst with:
✔ Salesforce + .NET app support experience
✔ Knowledge of Marketing & Sales processes
✔ AMS support exposure (incidents, change, problem management)
✔ Strong communication and stakeholder rapport
✔ Ability to work on-site and coordinate with offshore teams