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Supervisory Immigration Service Assistant Jobs (NOW HIRING)

... immigration service through the entire application process, including responses to applications ... Respond to RFEs * Assist with application and obtaining work visas with U.S. consular offices ...

Under the guidance of the supervising Immigration Services Manager, assist in putting client information updates in Lolly Law database. * Assist clients with document translation, authentication ...

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Supervisory Immigration Service Assistant information

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$25

How much do supervisory immigration service assistant jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for supervisory immigration service assistant in the United States is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a Supervisory Immigration Service Assistant?

Supervisory Immigration Service Assistants are federal employees who oversee and coordinate the work of Immigration Service Assistants in agencies like U.S. Citizenship and Immigration Services (USCIS). They manage daily office operations, assign tasks, monitor workflow, and ensure that support services for immigration processing are carried out efficiently and accurately. These supervisors also provide training, resolve issues, and maintain compliance with agency policies and procedures. Their leadership helps maintain the smooth functioning of immigration administrative processes.

What are the key skills and qualifications needed to thrive as a Supervisory Immigration Service Assistant?

To thrive as a Supervisory Immigration Service Assistant, you need a solid understanding of immigration laws and procedures, experience with case management, and typically a background in government or legal services. Familiarity with case tracking systems, government databases, and office productivity software is essential, along with any required federal employment clearances. Strong leadership, organizational, and interpersonal communication skills help effectively manage teams and coordinate workflow. These skills ensure efficient processing of immigration cases, compliance with regulations, and high-quality service to both applicants and staff.

What are some common challenges faced by Supervisory Immigration Service Assistants in managing a team?

Supervisory Immigration Service Assistants often face challenges in balancing administrative duties with team leadership, such as ensuring staff adhere to evolving policies while maintaining high productivity and accuracy. They must coordinate workloads, resolve conflicts, and provide training or support for new processes. Additionally, they are responsible for monitoring performance and fostering a collaborative environment, which requires strong communication and organizational skills. Successfully navigating these challenges helps promote efficiency and a positive team dynamic.

What is the difference between Supervisory Immigration Service Assistant vs Immigration Service Assistant?

AspectSupervisory Immigration Service AssistantImmigration Service Assistant
CredentialsTypically requires experience and sometimes supervisory certificationsUsually requires basic immigration or administrative certifications
Work EnvironmentLeads teams, oversees operations, and handles complex casesPerforms clerical and support duties in immigration offices
Employer & Industry UsageUsed in government agencies like USCIS or DHSCommonly employed in similar government immigration offices
Search & Comparison IntentOften compared for career progression or supervisory rolesCompared for entry-level or support roles in immigration

The Supervisory Immigration Service Assistant typically oversees staff and manages complex immigration cases, requiring more experience and sometimes supervisory certifications. In contrast, the Immigration Service Assistant performs clerical and support tasks within immigration offices. Both roles are found in government agencies like USCIS, but the supervisory position involves leadership responsibilities, making it a step up in career progression.

What are popular job titles related to Supervisory Immigration Service Assistant jobs?

For Supervisory Immigration Service Assistant jobs, the most frequently searched job titles are:

Infographic showing various Supervisory Immigration Service Assistant job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,224 per year, or $16.9 per hour.

Immigration Services Assistant (Office Automation)

Lawrence, MA • On-site

$46K/yr

Full-time, Part-time

This job post has expired today. Applications are no longer accepted.


Job description

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.
As an Immigration Services Assistant (Office Automation), you will support the Adjudication Services Process by assisting Immigration Services Officers, manage files, databases, and correspondence; provide security checks; research and analyze data; prepare reports and provide direct service to customers.Qualifications:The qualifications for this position must be met by 11:59 PM (Eastern Time) on 09/02/2026.
Time in Grade does not apply to Delegated Examining Announcements, any reference to Time in Grade in the questionnaire will not apply to the rating and ranking of applicants.
This announcement is issued under the Direct Hire Authority to recruit for positions for which the Department of Homeland Security, U.S. Citizenship and Immigration Services, has a critical hiring need.

GS-05: You qualify at the GS-05 level if you possess one (1) year of specialized experience, equivalent to at least the GS-04 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties:
  • Performing office automation duties using word processing to edit and reformat correspondence and reports;
  • Creating and maintaining spreadsheets and databases;
  • Responding to inquiries by phone and/or in writing;
  • Reviewing work products for accuracy and completeness. OR
  • You may substitute successful completion of 4 years above high school for the experience required at the GS-05 grade level. This education must have been obtained from an accredited college or university. One year of full-time undergraduate study is defined as 30 semester or 45 quarter hours.
GS-06: You qualify at the GS-06 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-05 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties:
  • Performing office automation duties requiring different methods/approaches for a variety of assignments;
  • Reviewing and screening applications or files to ensure validity of documentation submitted;
  • Answering routine questions and providing assistance on applications;
  • Maintaining subject matter files, technical instructions, and/or operating procedures.
GS-07: You qualify at the GS-07 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-06 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties:
  • Managing data and files in various software applications to retrieve and prepare reports;
  • Collaborating and/or supporting in the adjudicative/decision making process;
  • Communicating technical information concerning applications with internal and external contacts;
  • Analyzing and verifying cases where expedited processing is requested.
Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 09/02/2026.You must upload your resume under the "Resume" category. Resumes submitted under the "Other Documents" category will not be considered. Your most recently submitted resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. To help ensure your resume remains clear and easy to read, we recommend using margins of at least 0.8 inches and a font size of at least 11 point. Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions.
Please ensure EACH work history includes ALL of the following information:
  • Job Title (include series and grade if Federal Job)
  • Duties (be specific in describing your duties)
  • Employer's name and address
  • Supervisor name and phone number
  • Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
  • Start and end dates for each grade/pay level if you've held a federal position.
  • Full-time or part-time status (include hours worked per week)
  • Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.
Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.
Education:EDUCATIONAL SUBSTITUTION: There is no educational substitution at the GS-06/07 grade levels.
COMBINING QUALIFYING EXPERIENCE AND EDUCATION (at the GS-05 level only): If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education. For more information on combining education and experience, visit the following website: General Schedule Qualification Standards. Transcript required: If you don't submit a transcript, we will not use your education when deciding if you're qualified for the job. For verification purposes, the transcript submitted must include your name and educational institution.


Voluntary Separation Incentive Payment (VSIP): Per 5 CFR 576.202, An employee who receives a Voluntary Separation Incentive Payment (VSIP) and later accepts employment for compensation with the Government of the United States within 5 years of the date of the separation on which the VSIP is based, including work under a personal services contract or other direct contract, must repay the entire amount of the VSIP to the agency that paid it (proof of payment is required) before the individual's first day of reemployment.

Employment Type: OTHER