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Supervisor Customer Jobs in Vermont (NOW HIRING)

gardaworld

Route Production Supervisor

Burlington, VT · On-site

Supervises secured transportation employees to ensure compliance with company policies/procedures ... Coordinating and scheduling of Armored and ATM routes to meet all customer requirements and assists ...

gardaworld

Route Production Supervisor

Burlington, VT

Supervises secured transportation employees to ensure compliance with company policies/procedures ... Coordinating and scheduling of Armored and ATM routes to meet all customer requirements and assists ...

gardaworld

Route Production Supervisor

Burlington, VT

Supervises secured transportation employees to ensure compliance with company policies/procedures ... Coordinating and scheduling of Armored and ATM routes to meet all customer requirements and assists ...

Life Time

LifeCafe Supervisor

Burlington, VT · On-site

$17.25/hr

Acts as daily shift leader by providing a high level of customer and team support * Ensures team ... supervisor or manager experience with a food service or retail background in a high volume ...

Life Time

LifeCafe Supervisor

Burlington, VT · On-site

$17.25/hr

Acts as daily shift leader by providing a high level of customer and team support * Ensures team ... supervisor or manager experience with a food service or retail background in a high volume ...

KOHLS

Full-Time Stockroom Operations Supervisor

Berlin, VT · On-site

$19.50 - $30.25/hr

Demonstrating and coaching a customer service mindset, including customer service philosophies ... Experience supervising teams or associates to include the responsibility for coaching to achieve ...

GardaWorld

Route Production Supervisor

South Burlington, VT · On-site

$50K - $60K/yr

Supervises secured transportation employees to ensure compliance with company policies/procedures ... Coordinating and scheduling of Armored and ATM routes to meet all customer requirements and assists ...

Galvion

Supervisor I, Manufacturing

Newport, VT · On-site

$61K - $84K/yr

Monitor production schedules and performance to ensure customer and operational requirements are ... supervisory experience in a manufacturing environment. * Strong communication, interpersonal ...

Galvion

Supervisor I, Manufacturing

Newport, VT · On-site

$65K/yr

Monitor production schedules and performance to ensure customer and operational requirements are ... supervisory experience in a manufacturing environment. * Strong communication, interpersonal ...

Galvion LTD

Supervisor I, Manufacturing

Newport, VT · On-site

$80 - $100/hr

Monitor production schedules and performance to ensure customer and operational requirements are ... supervisory experience in a manufacturing environment. * Strong communication, interpersonal ...

Galvion

Supervisor I, Manufacturing

Newport, VT · On-site

$61K - $84K/yr

Monitor production schedules and performance to ensure customer and operational requirements are ... supervisory experience in a manufacturing environment. * Strong communication, interpersonal ...

Galvion

Supervisor I, Manufacturing

Newport, VT · On-site

$61K - $84K/yr

Monitor production schedules and performance to ensure customer and operational requirements are ... supervisory experience in a manufacturing environment. * Strong communication, interpersonal ...

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All JobsSupervisor Customer JobsSupervisor Customer Jobs in Vermont

Supervisor Customer information

What is a supervisor customer?

A Supervisor Customer, often called a Customer Service Supervisor, oversees a team of customer service representatives to ensure customers receive prompt, effective, and courteous support. They handle escalated issues, train new staff, set performance goals, and monitor team metrics. Their responsibilities also include scheduling, coaching team members, and implementing service policies to improve customer satisfaction. This role is crucial in maintaining high standards of service and addressing customer concerns efficiently.

What are the key skills and qualifications needed to thrive as a supervisor customer, and why are they important?

To thrive as a Supervisor Customer, you need strong leadership skills, customer service expertise, and typically a background in business or a related field. Familiarity with customer relationship management (CRM) systems, call center software, and performance reporting tools is important. Excellent communication, conflict resolution, and motivational abilities help you effectively manage teams and resolve customer issues. These skills ensure smooth operations, high customer satisfaction, and a productive, engaged team environment.

What are some common challenges faced by a supervisor customer and how can they be effectively managed?

Supervisors in customer service often face challenges such as managing high call volumes, handling escalated customer issues, and ensuring team members meet performance targets. Effective management involves setting clear expectations, providing regular coaching and feedback, and fostering a supportive team environment. Developing strong conflict resolution and communication skills is crucial, as supervisors frequently act as a bridge between frontline staff and upper management. Utilizing performance metrics and customer feedback can also help identify areas for improvement and maintain high service standards.

What is the difference between Supervisor Customer vs Customer Service Manager?

AspectSupervisor CustomerCustomer Service Manager
CredentialsHigh school diploma or equivalent; some roles may require experience in customer serviceBachelor's degree often preferred; management experience beneficial
Work EnvironmentSupervises customer service teams, often in retail, call centers, or service centersOversees multiple customer service teams or departments, strategic planning
Employer & Industry UsageCommon in retail, hospitality, telecom, and service industriesFound in larger organizations, corporate settings, and multi-location businesses
Search & Comparison IntentFocuses on team supervision and daily operationsFocuses on overall customer service strategy and performance

The main difference between Supervisor Customer and Customer Service Manager lies in scope and responsibilities. Supervisors typically oversee daily team operations, while Customer Service Managers handle broader strategic planning and department management. Both roles require customer service experience, but the managerial level and scope differ.

What are popular job titles related to Supervisor Customer jobs in Vermont?

For Supervisor Customer jobs in Vermont, the most frequently searched job titles are:

What job categories do people searching Supervisor Customer jobs in Vermont look for?

The top searched job categories for Supervisor Customer jobs in Vermont are:

What cities in Vermont are hiring for Supervisor Customer jobs?

Cities in Vermont with the most Supervisor Customer job openings:

Supervisor Customer jobs near you

Route Production Supervisor

gardaworld

Burlington, VT • On-site

Full-time

Re-posted 4 days ago

GardaWorld rating

5.2

Company rating: 5.2 out of 10

Based on 414 frontline employees who took The Breakroom Quiz

89th of 119 rated security

Job description

JOB PURPOSE: Provides first line supervision and leadership of a team of secured transportation employees within their assigned area of responsibility.  Coaches, engages, and holds employees accountable for assigned activities.   


Monday to Friday Shifts 

  
DUTIES: 

  • Supervises secured transportation employees to ensure compliance with company policies/procedures. 
  • Coordinating and scheduling of Armored and ATM routes to meet all customer requirements and assists with routes and re-routes when necessary
  • Assigns vehicles to designated routes and maintains contact with vehicle services department.
  • Consult with and accept direction from the Branch Manager on a daily basis
  • Completes daily billing and route productivity reports. 
  • Assist with the preparation of payroll, incentives, worker’s compensation and accident reports.
  • Order uniforms and supplies
  • Maintains branch security during opening, closing and hours of operation.
  • Secures inventories by executing controls and ensuring strict compliance with security procedures. Proactively reduces risk exposure and ensures implementation of measures to reduce work’s compensation injury costs and security losses within the market.
  • Assists with processing and training of new employees. 
  • Monitors branch cleanliness. 
  • Reports violations of company rules and policies/procedures.
  • Fills in on Armored and/or ATM routes when needed.
  • Maintains a high level of appearance and professional attitude when dealing with subordinates and customers.
  • Travels for temporary duties at other locations if necessary.
  • Performs other duties as assigned.

Job Requirements SKILLS/QUALIFICATIONS: 

  • Preferred 2 years of supervisory experience in transportation or related logistics field.
  • High school diploma or general equivalency diploma required. Bachelor’s degree preferred.
  • This is an armed position and requires obtaining and maintaining the applicable local and state permit or license to carry a sidearm.
  • Be able to obtain and maintain any other state required guard licensing.
  • Have a valid driver’s license with a satisfactory driving record.
  • May be required to obtain and maintain a valid Commercial Driver’s License with no air-brake restrictions.
  • Proficient with Microsoft Office products such as Word, Excel, Outlook, and PowerPoint.
  • Proven track record of engaging workgroups to accomplish assigned tasks through clear oral and written instructions.
  • Must be able to clearly communicate effectively, both orally and in written documents, with customers, colleagues, and supervisors in person and by radio or telephone.
  • Knowledge of the Driver’s Guide to the Federal Motor Carrier Safety Regulations (FMCSRs), and Federal Motor Carrier Safety Regulations Pocketbook.

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