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Supervisor Customer Jobs in Oregon (NOW HIRING)

Lanter-Delivery-Systems,-LLC

Dock Supervisor

Portland, OR · On-site

$60 - $65/hr

The Dock Supervisor will lead and oversee a team of Dock Associates (Freight Handlers) during an ... Partner with customers and internal teams to resolve issues and support on-time, error-free service.

Lanter Delivery Systems LLC

Dock Supervisor

Portland, OR · On-site

$60K - $65K/yr

The Dock Supervisor will lead and oversee a team of Dock Associates (Freight Handlers) during an ... Partner with customers and internal teams to resolve issues and support on-time, error-free service.

Lanter Delivery Systems LLC

Dock Supervisor

Portland, OR · On-site

$60K - $65K/yr

The Dock Supervisor will lead and oversee a team of Dock Associates (Freight Handlers) during an ... Partner with customers and internal teams to resolve issues and support on-time, error-free service.

Amentum

Site Supervisor

Portland, OR · On-site

$24.15/hr

The Site Supervisor is responsible for the overall operational aspects of an assigned Applicant ... customer service, daily production and staffing as required by the contract. * Oversees and ...

Weyerhauser Co

Maintenance Supervisor

Lebanon, OR · On-site

$82K - $123K/yr

... customers throughout the Western USA. We have a reputation for manufacturing excellence and ... The Maintenance Supervisor will also be responsible for leading team meetings & trainings ...

Weyerhaeuser

Maintenance Supervisor

Lebanon, OR · On-site

$82 - $123/hr

... customers throughout the Western USA. We have a reputation for manufacturing excellence and ... The Maintenance Supervisor will also be responsible for leading team meetings & trainings ...

Weyerhaeuser Company

Maintenance Supervisor

Lebanon, OR · On-site

$82K - $123K/yr

... customers throughout the Western USA. We have a reputation for manufacturing excellence and ... The Maintenance Supervisor will also be responsible for leading team meetings & trainings ...

Asset Living

Maintenance Supervisor

Beaverton, OR · On-site

MAINTENANCE SUPERVISOR The Maintenance Supervisor is responsible for all maintenance operations of ... Customer & Resident Relations * Manage excellent customer service and monitor service request ...

Asset Living

Maintenance Supervisor

Beaverton, OR · On-site

MAINTENANCE SUPERVISOR The Maintenance Supervisor is responsible for all maintenance operations of ... Customer & Resident Relations * Manage excellent customer service and monitor service request ...

Asset Living

Maintenance Supervisor

Portland, OR

MAINTENANCE SUPERVISOR The Maintenance Supervisor is responsible for all maintenance operations of ... Customer & Resident Relations * Manage excellent customer service and monitor service request ...

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All JobsSupervisor Customer JobsSupervisor Customer Jobs in Oregon

Supervisor Customer information

What is a supervisor customer?

A Supervisor Customer, often called a Customer Service Supervisor, oversees a team of customer service representatives to ensure customers receive prompt, effective, and courteous support. They handle escalated issues, train new staff, set performance goals, and monitor team metrics. Their responsibilities also include scheduling, coaching team members, and implementing service policies to improve customer satisfaction. This role is crucial in maintaining high standards of service and addressing customer concerns efficiently.

What are the key skills and qualifications needed to thrive as a supervisor customer, and why are they important?

To thrive as a Supervisor Customer, you need strong leadership skills, customer service expertise, and typically a background in business or a related field. Familiarity with customer relationship management (CRM) systems, call center software, and performance reporting tools is important. Excellent communication, conflict resolution, and motivational abilities help you effectively manage teams and resolve customer issues. These skills ensure smooth operations, high customer satisfaction, and a productive, engaged team environment.

What are some common challenges faced by a supervisor customer and how can they be effectively managed?

Supervisors in customer service often face challenges such as managing high call volumes, handling escalated customer issues, and ensuring team members meet performance targets. Effective management involves setting clear expectations, providing regular coaching and feedback, and fostering a supportive team environment. Developing strong conflict resolution and communication skills is crucial, as supervisors frequently act as a bridge between frontline staff and upper management. Utilizing performance metrics and customer feedback can also help identify areas for improvement and maintain high service standards.

What is the difference between Supervisor Customer vs Customer Service Manager?

AspectSupervisor CustomerCustomer Service Manager
CredentialsHigh school diploma or equivalent; some roles may require experience in customer serviceBachelor's degree often preferred; management experience beneficial
Work EnvironmentSupervises customer service teams, often in retail, call centers, or service centersOversees multiple customer service teams or departments, strategic planning
Employer & Industry UsageCommon in retail, hospitality, telecom, and service industriesFound in larger organizations, corporate settings, and multi-location businesses
Search & Comparison IntentFocuses on team supervision and daily operationsFocuses on overall customer service strategy and performance

The main difference between Supervisor Customer and Customer Service Manager lies in scope and responsibilities. Supervisors typically oversee daily team operations, while Customer Service Managers handle broader strategic planning and department management. Both roles require customer service experience, but the managerial level and scope differ.

What are popular job titles related to Supervisor Customer jobs in Oregon?

For Supervisor Customer jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Supervisor Customer jobs in Oregon look for?

The top searched job categories for Supervisor Customer jobs in Oregon are:

What cities in Oregon are hiring for Supervisor Customer jobs?

Cities in Oregon with the most Supervisor Customer job openings:

Supervisor Customer jobs near you
Infographic showing various Supervisor Customer job openings in Oregon as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Customer Service Supervisor - Full Time

Whole Foods Market

Tigard, OR

$18.50 - $30.20/hr

Full-time

Medical, PTO

Re-posted 5 days ago

Whole Foods Market rating

7.6

Company rating: 7.6 out of 10

Whole Foods Market

Based on 1,477 frontline employees who took The Breakroom Quiz

6.1

Company rating compared to similar companies: 6.1 out of 10

Grocery stores average

Based on 50,578 frontline employees who took The Breakroom Quiz

The best things about working at Whole Foods Market

  • 98%

    98% say they get paid time off

    say they get paid time off

  • 90%

    90% say their health insurance is affordable

    say their health insurance is affordable

  • 88%

    88% say they have respectful managers

    say they have respectful managers

Featured by Whole Foods Market, based on 1477 Breakroom Quiz responses from their frontline employees

Job description

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.

Assists with scheduling and supervision of Store Support Team Members as well with the as day-to-day flow of the department. Supports the Store Support Team Leader and Associate Team Leader(s) to ensure smooth operation of the Store Support Team. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

Job Responsibilities:

  • Supervises and delegates tasks to Team Members.
  • Works with Team Trainer to train Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.
  • Assists in training of new Team Members, utilizing learning checklists and training materials.
  • Keeps all cases and shelves clean, well-stocked and properly rotated.
  • Resolves difficult customer situations.
  • Ensures all necessary breaks are given.
  • Communicates team concerns to the Team Leader and Associate Team Leader.
  • Communicates attendance issues or concerns to Team Leader and Store Leadership.
  • Sets and achieves the highest standards of retail execution.
  • Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
  • Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
  • Provides timely, thorough, and thoughtful performance evaluations.
  • Consistently communicates and models WFM vision and goals.

Job Skills:

  • Extensive knowledge of Store Support team procedures and policies.
  • Capable of teaching others in a positive and constructive manner.
  • Demonstrates advanced product knowledge, maintains awareness of new products.
  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Capable of teaching others in a positive and constructive manner.
  • Product knowledge.
  • Advanced knowledge of regulatory and safety policies and procedures.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
  • Proficiency with email, Microsoft Office, and operations-related applications.

Experience:

  • 12+ months retail experience.

Physical Requirements / Working Conditions:

  • Must be able to lift 50 pounds.
  • In an 8-hour work day: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting and reaching.
  • Exposure to FDA approved cleaning chemicals.
  • Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
  • Ability to work in a wet and cold environment.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.

The wage range for this position is $18.50-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). Click here for benefit details.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Working at Whole Foods Market

Perks for frontline workers

From Whole Foods Market, via Breakroom

  • 20% employee discount

  • Paid time off

  • Flexible scheduling

  • Health insurance with dental & vision

  • Growth opportunities

What to expect from working at Whole Foods Market

From Whole Foods Market

About Whole Foods Market, in their own words

From Whole Foods Market

At Whole Foods Market, we understand that the heart and soul of our organization lies in the remarkable people who make up our team. We're more than a grocer; we're a community of diverse, talented individuals coming together to make a positive impact on the world through food.

Company values

From Whole Foods Market

Our purpose is to nourish people and the planet. We’re a purpose-driven company that aims to set the standards of excellence for food retailers. Quality is a state of mind at Whole Foods Market.

Core Values: (1) We sell the highest quality natural and organic foods (2) We satisfy and delight our customers (3) We promote team member growth and happiness (4) We practice win-win partnerships with our suppliers (5) We create profits and prosperity (6) We care about our community and the environment

What Whole Foods Market employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Whole Foods Market logo

About Whole Foods Market

Sourced by ZipRecruiter

Whole Foods Market, Inc., a subsidiary of Amazon, is an American multinational supermarket chain headquartered in Austin, Texas, which sells products free from hydrogenated fats and artificial colors, flavors, and preservatives.A USDA Certified Organic grocer in the United States, the chain is popularly known for its organic selections. Whole Foods has 500 stores in North America and seven in the United Kingdom As of March 4, 2019.

Industry

Food and beverage stores and retail

Company size

10,000+ Employees

Headquarters location

Austin, TX, US

View All Whole Foods Market Jobs

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