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Supervisor Customer Jobs in Oregon (NOW HIRING)

Tjx

Customer Experience Supervisor

Tualatin, OR

$16.95 - $17.45/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...

TJX Companies

Customer Experience Supervisor

Tualatin, OR · On-site

$16.95 - $17.45/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...

TJX Companies

Retail Customer Service Supervisor

Corvallis, OR · On-site

$16.55 - $17.05/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...

Tjx

Retail Customer Service Supervisor

Corvallis, OR

$16.55 - $17.05/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...

TJX Companies

Retail Customer Service Supervisor

Corvallis, OR · On-site

$16.55 - $17.05/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...

Unifi

Airport Customer Service Supervisor - MFR

Medford, OR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

General information Job Title Airport Customer Service Supervisor - MFR Date Friday, July 10, 2026 Entity Unifi Aviation, LLC State Oregon City Medford Base Pay Rate: $ 19.05 Full/Part Time Full Time ...

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All JobsSupervisor Customer JobsSupervisor Customer Jobs in Oregon

Supervisor Customer information

What is a supervisor customer?

A Supervisor Customer, often called a Customer Service Supervisor, oversees a team of customer service representatives to ensure customers receive prompt, effective, and courteous support. They handle escalated issues, train new staff, set performance goals, and monitor team metrics. Their responsibilities also include scheduling, coaching team members, and implementing service policies to improve customer satisfaction. This role is crucial in maintaining high standards of service and addressing customer concerns efficiently.

What is the difference between Supervisor Customer vs Customer Service Manager?

AspectSupervisor CustomerCustomer Service Manager
CredentialsHigh school diploma or equivalent; some roles may require experience in customer serviceBachelor's degree often preferred; management experience beneficial
Work EnvironmentSupervises customer service teams, often in retail, call centers, or service centersOversees multiple customer service teams or departments, strategic planning
Employer & Industry UsageCommon in retail, hospitality, telecom, and service industriesFound in larger organizations, corporate settings, and multi-location businesses
Search & Comparison IntentFocuses on team supervision and daily operationsFocuses on overall customer service strategy and performance

The main difference between Supervisor Customer and Customer Service Manager lies in scope and responsibilities. Supervisors typically oversee daily team operations, while Customer Service Managers handle broader strategic planning and department management. Both roles require customer service experience, but the managerial level and scope differ.

What are some common challenges faced by a supervisor customer and how can they be effectively managed?

Supervisors in customer service often face challenges such as managing high call volumes, handling escalated customer issues, and ensuring team members meet performance targets. Effective management involves setting clear expectations, providing regular coaching and feedback, and fostering a supportive team environment. Developing strong conflict resolution and communication skills is crucial, as supervisors frequently act as a bridge between frontline staff and upper management. Utilizing performance metrics and customer feedback can also help identify areas for improvement and maintain high service standards.

What are the key skills and qualifications needed to thrive as a supervisor customer, and why are they important?

To thrive as a Supervisor Customer, you need strong leadership skills, customer service expertise, and typically a background in business or a related field. Familiarity with customer relationship management (CRM) systems, call center software, and performance reporting tools is important. Excellent communication, conflict resolution, and motivational abilities help you effectively manage teams and resolve customer issues. These skills ensure smooth operations, high customer satisfaction, and a productive, engaged team environment.

What are popular job titles related to Supervisor Customer jobs in Oregon?

For Supervisor Customer jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Supervisor Customer jobs in Oregon look for?

The top searched job categories for Supervisor Customer jobs in Oregon are:

What cities in Oregon are hiring for Supervisor Customer jobs?

Cities in Oregon with the most Supervisor Customer job openings:

Supervisor Customer jobs near you
Infographic showing various Supervisor Customer job openings in Oregon as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Customer Experience Supervisor

Tjx

Tualatin, OR

$16.95 - $17.45/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

TJX rating

5.9

Company rating: 5.9 out of 10

Based on 689 frontline employees who took The Breakroom Quiz

26th of 39 rated national retailers

Job description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We're Looking For: You.

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

8635 Tualatin Sherwood Road

Location:

USA TJ Maxx Store 0555 Tualatin ORThis position has a starting pay range of $16.95 to $17.45 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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